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Mercure Hanoi La Gare Hotel

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#90 of 574 Hotels in Hanoi
Certificate of Excellence
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817 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Canberra, Australia
Reviewed 22 May 2015

We only spent one night at the mercure after a trip out of Hanoi but I wish that we had stayed longer.Booking in was done with very little hassle as was our booking out. The room was very spacious with heaps of wardrobe space.We had one of the best meals in the restaurant and were looked after by great staff....

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Helpful?
Thank Terry G
Kuala Lumpur Malaysia
Reviewed 21 May 2015

we stayed at Mercure from 26/4 to 29/4/2015. Before arriving at Hanoi, I corresponded with Mrs Nguyen, the Reservation Manager, who gave prompt, professional service from start. From Booking, to Reception, Bellboy to Restaurant, good personal care was given to us. Rooms are clean, comfortale., Food is delicious with wide varieties. Good neighbourhood (near to many cafes, embassies). Excellent. No...

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Thank Linda L
Shanghai, China
Reviewed 21 May 2015 via mobile

The Mercure hotel in Hanoi was a breath of fresh air compared to the many boring and old hotels I have stated in. The rooms are modern and the hotel itself has a modern (21 century feel) to it. The breakfast spread was the best I have seen in Vietnam for this grade of hotels. This hotel is located in...

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Thank Harish G
Toronto, Canada
Reviewed 20 May 2015 via mobile

Over all clean rooms but had to change rooms the first night due to an insect issue. The staff were friendly & helpful especially with the issue. The restaurant & bar are fantastic & well stocked. The location puts you in walking distance of a lot.

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Thank Ted P
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Ted P, Thank you for your kind review of your recent stay with us. It is pleasing to read that you enjoyed your accommodation with us, in particular hotel location and your dining experiences in our restaurant. I am however, sorry to read that there were a few things that bothered you throughout your stay but appreciate that you...

Canberra, Australia
Reviewed 16 May 2015

We had a three night paid, although we decided to spend the second night on a overnight cruise in Ha Long Bay. Staff are friendly and efficient. Breakfast, drinks and dinner was very good. Rooms were clean and quite, although a bit small for my liking.

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Thank CraigJACT
Derby, United Kingdom
Reviewed 16 May 2015

Good hotel, comfortable, clean well appointed rooms, relaxing environment, good breakfast selection. Location is ideal for visiting local attractions and exploring the area and is only a short drive from the Airport.

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Thank sueh13
Reviewed 14 May 2015 via mobile

Great and relaxing ambience. We downloaded the 'Hotel Quickly' free app and redeemed their latest code "BFAMA". We received over $55 off on our stay. You can try it at HotelQuickly.com. Will surely come back!

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1Thank Brylle88
Taipei, Taiwan
Reviewed 13 May 2015

The staffs with good training , they are friendly and take care for each guests who stay in hotel. The staff can remember the guest if you stay over 2 night and give you some suggestions for restaurant , shopping and tour. They are friendly to introduce Hanoi to you and share some travel planning with you. The staff Mr....

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1Thank Yuli0309
Chiang Mai Province, Thailand
Reviewed 13 May 2015

The rooms are nice and the location is nice. Great restaurant near by away from the busy downtown noise. The Gare ( Train station) is very close by so if you plan to travel by train, this is the place. The gym needs some work but the food is very good.

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1Thank 442joseph
Perth, Australia
Reviewed 11 May 2015

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Thank Charlie M

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $86 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#29 Luxury Hotel in Hanoi
#44 Family Hotel in Hanoi
#44 Business Hotel in Hanoi
#49 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hanoi La Gare Hotel staff and other travellers.
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Questions? Get answers from Mercure Hanoi La Gare Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the rooms facing the road with better view, assuming one is staying in rooms on floor 3rd and above.”
 of 5 bubbles , 1 Nov 2016 | Read review
“Single Deluxe Room on 6th floor.”
 of 5 bubbles Pakdees, 21 Sep 2016 | Read review
“I would recommend a deluxe room.”
 of 5 bubbles david88forshaw, 2 Jul 2016 | Read review
“They have both bathtub and standing shower room for standard room.”
 of 5 bubbles vimyt, 22 Jun 2016 | Read review
“Rooms with windows that face away from the main road ie Ly Thuong Kiet should be very quiet.”
 of 5 bubbles Boon_1968, 31 May 2016 | Read review
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