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Hanoi Imperial Hotel

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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Reviews (750)
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600 results
Traveller rating
316
222
46
12
4
Traveller type
Time of year
LanguageEnglish
More languages
316
222
46
12
4
Show reviews that mention
All reviews hoan kiem lake great location halong bay old quarter side street spa bath hotel is located quiet street tour desk breakfast buffet water puppets top floor pho rooms are large the hotel staff restaurants and shops tourist attractions
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1 - 5 of 600 reviews
Reviewed 5 days ago via mobile

We are a family of three. We stayed in Hanoi Imperial Hotel from1 Dec to 8 Dec. Nice and friendly staff. The room is big and beds are comfy. Good location and near the old quarter. There is a good restaurant beside it - Family...More

Date of stay: December 2018
Thank Wai Keong L
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 4 days ago

Dear Mr: Lim Wai Keong Warm greeting from Hanoi Imperial Hotel. We would like to send sincere thanks for spending the time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to...More

Reviewed 1 week ago

Went to Hanoi for a quick business trip. Late check-in, was not the room I booked. A popular scam on this street in Hanoi is to sell the higher price room, one with a balcony on the booking then check the customer into a lesser...More

Date of stay: November 2018
1  Thank bryurb
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 1 week ago

Dear Mr.Bryan Mark and all readers, Warm greeting from Hanoi Imperial Hotel. Hanoi Imperial team would love to send a big thank for choosing us in your business trip and for making effort to write up on Tripadvisor. Also, we'd like to send sincere thank...More

Reviewed 3 weeks ago via mobile

What a wonderful hotel and staff! I stayed here for 10 days and had a great experience! The rooms were well kept and clean and the hotel is located in a perfect location...close to the lake, great shopping, and a variety of restaurants. The staff...More

Date of stay: November 2018
1  Thank Trek50023413301
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 3 weeks ago

Dear Mr. Jeffrey Hensley, Warm greeting fromHanoi Imperial Hotel. Hanoi Imperial Team would love to send you all a heartfelt thank for sharing your wonderful experience at our property. We're very pleased to hear that our staffs and services made your stay pleasant. We hope...More

Reviewed October 28, 2018 via mobile

We booked 2 rooms for 4 people. Unfortunately, I falled to the ground and got pain during my trip. I couldn’t go anywhere in 2 days. However, The staffs of this place were so kind. They bought medicines and bandages to help me. The lady...More

Date of stay: October 2018
Thank totorojp
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded November 4, 2018

Dear Mr. Totorojp, Warm greeting from Hanoi Imperial Hotel. We would like to send sincere thanks for spending time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to make a part...More

Reviewed October 22, 2018

An otherwise nice stay was marred by cleaning staff cleaning rooms from bit earlier then 8am in the morning - vacuuming, banging, walky talkies... after complaining, hotel staff did not even apologise. Additionally any upper floors have the joy of being able to hear every...More

Date of stay: October 2018
1  Thank jamesdxxxx
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 5 weeks ago

Dear Mr. James, Hanoi Imperial Hotel would like to send you sincere thank for choosing us in your holiday. Also, we'd like to express our apology for your unexpected. We thought that you would be sympathy us with our clear explanation for group of 6...More

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Questions & Answers
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_frankandkaushalya
February 25, 2017|
AnswerShow all 6 answers
Response from Martin W | Reviewed this property |
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1
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Room Tips
"Dont stay on upper floors - restaurant makes sleep-in's impossible."
jamesdxxxx
Oct. 22, 2018
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"Ask for a quiet room on a higher floor."
Marksonia
Oct. 5, 2018
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"Best to avoid rooms on level 7. This is 1 level below the breakfast buffet place"
gandalf28
Sep. 29, 2018
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"I believe all the rooms are good."
JohnR9733
Sep. 8, 2018
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PRICE RANGE
US$51 - US$202 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
40
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