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Hanoi Imperial Hotel

Traveller (162)
Room & Suite (102)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
766Reviews
255Photos
5Q+A
100Room tips
Traveller rating
  • 385
  • 298
  • 59
  • 18
  • 7
Time of year
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Popular mentions
The location is very convenient and an easy walk to most of Hanoi's landmarks - in and beyond the quarter. Vans can't get onto the street so you need to walk around the corner to pick up tours, but it made the street a bit quieter which is lovely since Hanoi can get quite loud
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hi we stayed at this great hotel and we were a long way from home and the wonderfull staff made us feel like part of their family so helpful just beautifull people and to a special generous warm hearted caring young man ALEX the manager took us on a food tour on hes own time at
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Response from LeeNguyen91, Người quản lý at Hanoi Imperial Hotel
Responded 5 days ago
Dear Sir/Madam Warmest greeting from Hanoi Imperial Hotel On behalf of hanoi Imperial Hotel. I would like to send you sincere thanks for share great feeling on our Tripadvisor page.We are over the moon to hear that our service meet your expectation. And we could manage to make a part of your holiday extraordinary and special. Hanoi Imperial Team looks forward to welcoming your next holiday at our property. Thank you very much for your sharing and wish you all the best. Many thanks and Warm regards,
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We stayed in this hotel for a week from 23/02-01/03 2019 , absolutely amazing staff and the location is just perfect , you can just walk to literally every place from the hotel , it’s lively, beautiful around the hotel .extremely pleasant stay , huge thanks to the entire staff
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Response from LeeNguyen91, Người quản lý at Hanoi Imperial Hotel
Responded 6 days ago
Dear Ms. Pant Warm greeting from Hanoi Imperial Hotel. On behalf of Hanoi Imperial hotel, I would like to send sincere thank from the bottom of my heart to express how you thrilled us to receive your lovely compliments. We are delighted to hear that you had wonderful experience and enjoyed all aspects of our hotel. We also glad to know that our enthusiastic staff could able to assist you anytime you need and make your stay memorable one. We truly appreciate your recommendation and look forward to welcoming you back in the near future. Wish you happiness and successful in life! Many thanks and Best regards,
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The staff could not have been more friendly and helpful! Their English was very good, and they were exceptionally polite. The customer support representative helped me book a day trip to Ninh Binh which was a day well spent. The hotel itself is well-located in the Old French
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Response from LeeNguyen91, Người quản lý at Hanoi Imperial Hotel
Responded 3 weeks ago
Dear Mr. AARON Wramest greeting from Hanoi Imperial Hotel On behalf of Hanoi Imperial Hotel, I would like to send you big thanks for share great feeling on our Tripadvisor. I am very happy to see that you had a lot of great time with us and you had wonderfull exprecience . Beside, we are thank you so much for supporting our trip in hotel.I believe that, Ninh Binh a day trip given you exprerience time. Once agian, we wish opportunity to welcome you come back soon. We hope that, you alwways remember our Hanoi Imperial Hotel Wish you have to health all the time. Many thanks and Best regards
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Most hotels in the old town are tiny, pricy, poor-conditioned but staff have very good attitudes. This one is cheaper and has better conditions, but it will be compensated by fooling you with much more expensive trips. They will send you email before you arrive, showing you
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHanoi Imperial Hotel
Imperial Room
Photo provided by managementHanoi Imperial Hotel
Imperial Room
Photo provided by managementHanoi Imperial Hotel
Guest room
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12345621
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1 vote
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How much is the pick-up service at the airport?
Dear Sir, Warm greeting from Hanoi Imperial Hotel. Thank you so much for your inquiry. Regards to your question, we' d like to offer private airport transfer service at USD 25/hotel 4 seat car/way, USD 35/hotel 7 seat car/way. Our driver will wait for you at the arrival terminal with your name on hotel sign board. If you wish to use our transfer service, please write me back your flight details for arrangement. If you need further information, please do not hesitate to contact us We look forward to hearing you soon Wish you have a nice day! Many thanks and Best regards,
0 votes
What time can breakfast be served? I will check out at 7:00.
Dear sir, we serve breakfast from 6:30am. If you check out at 7:00am, you can eat breakfast at 6:30am or we can prepare the take away breakfast box for you.
1 vote
Hello All of superior rooms have a window??
Hello, boyoung k! Yes, all of our rooms have windows. The size, number and view of windows depend on room type. We have Superior Room with 1 window without view. Deluxe Room has 1 or 2 large windows with street view or city view. Imperial Room has 2 large windows with city view. Family Room has 1 or 2 windows with street view. We would be pleasured to arrange you one of those rooms. Please let me know if you would like to proceed a booking. Thank you and looking forward to hearing from you!
0 votes
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ハノイ インペリアル ホテルから歩いて行けるスーパーですと、ホアンキエム湖周辺にある、IntimexかFivimart Ly Thai Toです。Fivimart Ly Thai Toは日本のイオンのマークがついていたので、イオンとの関わりがあるスーパーだと思われます。日本のスーパーのように一通りの物はあり、規模、品揃えはどちらの店も同じくらいで、お土産も多少ありました。(チョコレート等) Googleマップで【スーパーマーケット ハノイ】で検索すれば、どちらも出てきます。
0 votes
"Dont stay on upper floors - restaurant makes sleep-in's impossible."
"Ask for a quiet room on a higher floor."
"Best to avoid rooms on level 7. This is 1 level below the breakfast buffet place"
"I believe all the rooms are good."
"Go as high as you can for quiet. Avoid anything on the second floor."
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12345620
PRICE RANGE
US$52 - US$110 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
40
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