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Hanoi Imperial Hotel

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Traveller (156)
Room & Suite (100)
Traveller (156)
Room & Suite (100)
Dining (17)
Overview
44 Hang Hanh Str. Hoan Kiem Dist., Hanoi 100000 Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Concierge
4 Star accommodation
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Rooms
Nov. 25Nov. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (744)
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597 results
Traveller rating
314
222
46
11
4
Traveller type
Time of year
LanguageEnglish
More languages
314
222
46
11
4
Show reviews that mention
All reviews hoan kiem lake great location old quarter halong bay side street spa bath quiet street hotel is located tour desk breakfast buffet pho top floor the hotel staff rooms are large each morning water puppet theatre deluxe room
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1 - 5 of 597 reviews
Reviewed 2 weeks ago via mobile

We booked 2 rooms for 4 people. Unfortunately, I falled to the ground and got pain during my trip. I couldn’t go anywhere in 2 days. However, The staffs of this place were so kind. They bought medicines and bandages to help me. The lady...More

Thank totorojp
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 1 week ago

Dear Mr. Totorojp, Warm greeting from Hanoi Imperial Hotel. We would like to send sincere thanks for spending time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to make a part...More

Reviewed 3 weeks ago

An otherwise nice stay was marred by cleaning staff cleaning rooms from bit earlier then 8am in the morning - vacuuming, banging, walky talkies... after complaining, hotel staff did not even apologise. Additionally any upper floors have the joy of being able to hear every...More

1  Thank jamesdxxxx
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 5 days ago

Dear Mr. James, Hanoi Imperial Hotel would like to send you sincere thank for choosing us in your holiday. Also, we'd like to express our apology for your unexpected. We thought that you would be sympathy us with our clear explanation for group of 6...More

Reviewed 3 weeks ago

All staff are very nice and accommodating . Location is very accessible to almost everything. There are a lot of nice place to eat that are priced reasonably. Night market is only a couple of blocks away that are open from Friday to sunday ....More

Thank lettyjen
Reviewed October 7, 2018

I always stay in Hanoi Imperial whenever travel to Hanoi since last 5 years. Front Desk staff Ms Jolie has excellent customer service attitude and help us every time we want any support. Hotel has nice breakfast spread and location is excellent. Gets upgraded most...More

Thank Inspiration822428
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 4 weeks ago

Dear Mr. Kuchibhotla, Hanoi Imperial Team would love to send you a big thank for sharing your wonderful experience at our property. We're very pleased to hear that you completely enjoyed your business trip at Hanoi Imperial Hotel. Especially, our staff, Jolie, was delighted by...More

Reviewed October 5, 2018

This hotel is well situated very close to Hoan Kiem Lake and the old quarter. The rooms are spacious, clean and modern and the inclusive breakfast was excellent. Staff were very helpful and spoke great English. We would definitely choose to stay here again.More

Thank Marksonia
Response from LeeNguyen91, Người quản lý at Hanoi Imperial HotelResponded 4 weeks ago

Dear Mr & Ms. Tibble, Warm greetings from Hanoi Imperial Hotel. We would like to send sincere thanks for spending time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to make...More

View more reviews
About
Description
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and More convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
40
Price range
US$55 - US$204 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
40
Price range
US$55 - US$204 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (156)
Room & Suite (100)
Dining (17)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
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Questions & Answers
Ask a question
_frankandkaushalya
February 25, 2017|
AnswerShow all 6 answers
Response from Martin W | Reviewed this property |
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1
Vote
Room Tips
"Dont stay on upper floors - restaurant makes sleep-in's impossible."
jamesdxxxx
3 weeks ago
Read review
"Ask for a quiet room on a higher floor."
Marksonia
Oct. 5, 2018
Read review
"Best to avoid rooms on level 7. This is 1 level below the breakfast buffet place"
gandalf28
Sep. 29, 2018
Read review
"I believe all the rooms are good."
JohnR9733
Sep. 8, 2018
Read review
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