We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Imperial Hotel

Traveller (162)
Room & Suite (102)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning.
Read more
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Show more
Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
764Reviews
255Photos
5Q+A
100Room tips
Traveller rating
  • 382
  • 298
  • 59
  • 18
  • 7
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The staff could not have been more friendly and helpful! Their English was very good, and they were exceptionally polite. The customer support representative helped me book a day trip to Ninh Binh which was a day well spent. The hotel itself is well-located in the Old French
Read more
Most hotels in the old town are tiny, pricy, poor-conditioned but staff have very good attitudes. This one is cheaper and has better conditions, but it will be compensated by fooling you with much more expensive trips. They will send you email before you arrive, showing you
Read more
Having prebrooked and prepaid for our stay we were surprised to be told that we could not stay at this Hotel. The poor receptionist was very upset and we took pity. Was walked!! To another Hotel. It was ok. However thought it a bit mean to charge $2 for water from the room.
Read more
I arrived early from Hanoi airport after being picked up by a driver arranged by the hotel with no problem at all. Had a little wait for my room to be prepared as I upgraded to a Deluxe room, but check in very quick and easy. The staff are very friendly and helpful, nothing is
Read more
Response from LeeNguyen91, Người quản lý at Hanoi Imperial Hotel
Responded 4 weeks ago
Dear Mr. Peter Wood, Warm greeting from Hanoi Imperial Hotel. As the manager of Hanoi Imperial hotel, I would like to send sincere thank from the bottom of my heart to express how you thrilled us to receive your lovely compliment. Especially, your enjoyable at our property was a most important to us. We truly hope to have chance to welcome more and more kind guests as you. We also would like to welcome you back soon. Wish you happiness and successful in life! Many thanks and Best regards
Read more
I'm compelled to write a review, I have the extra time and this hotel is worth it! Stop searching around and book your hotel stay here. Heres why. The staff is amazing, they will remember you, take care of you and help you no matter what--they're always available. The hotel is
Read more
Response from LeeNguyen91, Người quản lý at Hanoi Imperial Hotel
Responded 4 weeks ago
Dear Mr. Donovan and your wife, Warm greeting from Hanoi Imperial Hotel. We would like to send sincere thanks for spending the time to share your great feedback. We are over the moon to hear that our service meet your expectation. And we could manage to make a part of your holiday extraordinary and special. Hanoi Imperial Team looks forward to welcoming your next holiday at our property. Thank you very much for your sharing and wish you all the best. Many thanks and Warm regards,
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHanoi Imperial Hotel
Guest room
Photo provided by managementHanoi Imperial Hotel
Guest room
Photo provided by managementHanoi Imperial Hotel
Guest room
Photo provided by managementHanoi Imperial Hotel
Guest room
Photo provided by managementHanoi Imperial Hotel
Guest room amenity
PreviousNext
12345621
You should know from your booking that check-in time is 1pm - but it should be possible to check in earlier if a room is available.
1 vote
Show all answers
How much is the pick-up service at the airport?
Dear Sir, Warm greeting from Hanoi Imperial Hotel. Thank you so much for your inquiry. Regards to your question, we' d like to offer private airport transfer service at USD 25/hotel 4 seat car/way, USD 35/hotel 7 seat car/way. Our driver will wait for you at the arrival terminal with your name on hotel sign board. If you wish to use our transfer service, please write me back your flight details for arrangement. If you need further information, please do not hesitate to contact us We look forward to hearing you soon Wish you have a nice day! Many thanks and Best regards,
0 votes
Dear sir, we serve breakfast from 6:30am. If you check out at 7:00am, you can eat breakfast at 6:30am or we can prepare the take away breakfast box for you.
1 vote
Hello All of superior rooms have a window??
Hello, boyoung k! Yes, all of our rooms have windows. The size, number and view of windows depend on room type. We have Superior Room with 1 window without view. Deluxe Room has 1 or 2 large windows with street view or city view. Imperial Room has 2 large windows with city view. Family Room has 1 or 2 windows with street view. We would be pleasured to arrange you one of those rooms. Please let me know if you would like to proceed a booking. Thank you and looking forward to hearing from you!
0 votes
Show all answers
ハノイ インペリアル ホテルから歩いて行けるスーパーですと、ホアンキエム湖周辺にある、IntimexかFivimart Ly Thai Toです。Fivimart Ly Thai Toは日本のイオンのマークがついていたので、イオンとの関わりがあるスーパーだと思われます。日本のスーパーのように一通りの物はあり、規模、品揃えはどちらの店も同じくらいで、お土産も多少ありました。(チョコレート等) Googleマップで【スーパーマーケット ハノイ】で検索すれば、どちらも出てきます。
0 votes
"Dont stay on upper floors - restaurant makes sleep-in's impossible."
"Ask for a quiet room on a higher floor."
"Best to avoid rooms on level 7. This is 1 level below the breakfast buffet place"
"I believe all the rooms are good."
"Go as high as you can for quiet. Avoid anything on the second floor."
PreviousNext
12345620
PRICE RANGE
US$44 - US$98 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
40
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing