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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    2017-07-30 2017-07-31
    US$109
    US$85
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    Traveller (670)
    Room & Suite (367)
    Dining (95)
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    Overview
    • Excellent46%
    • Very good38%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (159 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,417)
    Traveller rating
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    1 - 5 of 1,117 reviews

    Reviewed 2 days ago via mobile

    Stayed only only one night but was very pleased with the room. Everyone was extremely nice and helpful. My room was not ready when I arrived so they offered me a free cocktail while I waited. The breakfast was good, lots of options and the...More

    Thank Patti L
    Reviewed 2 days ago via mobile

    I have stayed at this hotel many times. It's been in Hanoi for a while but I can honestly say that any short comings on the facility and appearance are made up a 1000 times by the staff. Courteous, welcoming, friendly, attentive and best of...More

    Thank EazyGold
    Reviewed 5 days ago via mobile

    The hotel located near the lake, nice view. The hotel with good facilities, room is convenient. The stuff is supportive. They serving good breakfast with verity of Vietnamese and other Asian food. They have outside swimming pool and tennis court. One minus is price, coz...More

    Thank Oleg S
    Reviewed 6 days ago via mobile

    The best this is that it is close to all the places of interest (not walking distance but a quick 15 minute taxi ride) If you are looking at familiar quality standards and want to stay close then go for This hotel. Good breakfast spread,...More

    Thank Tarun M
    Reviewed 1 week ago

    I stayed in this hotel just 1 night , because I am a platinum spg member , they upgrade me to a suite and was big and nice . The service and breackfast was ok and also the location , quite but not so far...More

    Thank Paoloxw
    Pan Pacific Hanoi
    1,752 reviews
    #81 of 588 hotels in Hanoi
     
    InterContinental Hanoi Westlake
    2,252 reviews
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    JW Marriott Hotel Hanoi
    1,407 reviews
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    Hotel de l'Opera Hanoi - MGallery by Sofitel
    1,398 reviews
    #77 of 588 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$89 - US$284 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #34 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Ctrip TA, Starwood APAC, Expedia, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (670)
    Room & Suite (367)
    Dining (95)
    Pool & Beach (42)
    Hotel & Grounds (447)
    Bathroom (43)
    Business Centre & Event Rooms (8)
    Family and Play Areas (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    surfbreak
    20 July 2017|
    Answer Show all 3 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    0
    Votes
    Spencer230
    25 February 2017|
    Answer Show all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    6 September 2016|
    Answer Show all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "Get higher floor with view of the lake"
    Read review
    "Lake views are best"
    Read review
    "Rooms with the Lake View have a good view"
    Read review
    "A view of the lake is preferable."
    Read review
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