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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 1000, Vietnam
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    2017-12-03 2017-12-04
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$109/night.

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    US$109
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    US$96
    Traveller (777)
    Room & Suite (384)
    Dining (116)
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    Overview
    • Excellent47%
    • Very good38%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (147 reviews)
    “the club lounge” (86 reviews)
    “spg platinum” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,499)
    There are newer reviews for Sheraton Hanoi Hotel
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    11 - 15 of 1,168 reviews

    Reviewed 4 weeks ago via mobile

    Although the hotel is quite far from the city center, but here full of services. I enjoyed the breakfast at the hotel, vary and a lot of choices. My room was assigned on a high floor with a beautiful view to the West Lake. Next...More

    Thank Truong Tan S
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 2 weeks ago

    Dear Truong Tan S, Thank you for choosing to stay at the Sheraton Hanoi hotel. Located next to West Lake, Sheraton Hanoi Hotel resemble an elegant resort in the midst of a busy, prosperous city. All of our staffs go out of their way to...More

    Reviewed 4 weeks ago

    This 5 star hotel certainly lives up to it being a Sheraton Hotel. My room was comfortable, clean and large. The amenities in the room were what would be expected of a 5 star hotel equipped with a iron/ ironing board, tea/coffee making facilities, toileues,...More

    Thank Rossman I
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 2 weeks ago

    Dear Rossman I, We appreciate you taking time to share with us your experience while at our hotel. We are delighted to hear that you had an enjoyable and memorable experience with us. At Sheraton Hanoi, associates are dedicated to serve guests with their passion,...More

    Reviewed 17 October 2017

    I had a very pleasant stay. The rooms are very nice, spacious and excellent for getting work completed during a stay. I would highly recommend the rooms that over look the lake, as this is a truly lovely view. I felt the service was very...More

    Thank Phil K
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 weeks ago

    Dear Phil K, Thank you for staying at Sheraton Hanoi Hotel. We are delighted to know that you had a pleasant stay with us. The hotel is located right next to Westlake, which brings about a sense of tranquility for the guest stay whether it...More

    Reviewed 16 October 2017

    I was booked into this hotel during my visit to Hanoi for a conference. It was closer to the airport, so easier to get in and out. The atmosphere was certainly different than when I stayed in the old quarters last time. much more settled,...More

    1  Thank Mycubu
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 4 weeks ago

    Dear Mycubu, We are glad you enjoyed your stay with us and that the facilities and services met your expectations. Located by Westlake ,Sheraton Hanoi Hotel resemble an elegant resort in the midst of a busy, prosperous city. All of our associates go out of...More

    Reviewed 8 October 2017 via mobile

    Outstanding and fantastic hotel with a super high quality service. A Real 5 star hotel. Probably the Best Sheraton I stayed. Nice location and very convenient. The food buffets were really very, very, good. All very professional and fully dedicated to costumers and Confort details.More

    Thank fs795
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 9 October 2017

    Fear fs795, We are delighted to know that you had an enjoyable and memorable stay with Sheraton Hanoi Hotel. Our associates are dedicated to providing all guests with warm, friendly and attentive services. Thank you for your comments as they will inspire the team to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$94 - US$350 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #36 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Ctrip TA, Booking.com, Priceline, Cancelon, getaroom.com, Hotwire, Travelocity, Orbitz, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (777)
    Room & Suite (384)
    Dining (116)
    Pool & Beach (50)
    Hotel & Grounds (529)
    Bathroom (51)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    InterContinental Hanoi Westlake
    2,356 reviews
    .22 km away
     
    Pan Pacific Hanoi
    1,863 reviews
    1.41 km away
     
    Fraser Suites Hanoi
    84 reviews
    .20 km away
     
    Dragon Hotel
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    .20 km away
     
    Nearby Restaurants
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    Oriberry Coffee
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    .17 km away
    Saint-Honore
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    Nearby Attractions
    Yakushi Center
    121 reviews
    .18 km away
    Hoa Fashion
    62 reviews
    .14 km away
    Vietlesson Coffee House
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    .27 km away
    Ms Dzung's Massage
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    Ask a question
    Questions & Answers
    12 November 2017|
    AnswerShow all 3 answers
    Response from Paul P | Reviewed this property |
    No they don't, but they travel company I dealt with do.
    0
    Votes
    surfbreak
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    25 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    Room Tips
    "Higher floors with a Lake view are a good choice."
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    "Get a room with a lake view"
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    "Lake View room"
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    "The best rooms are on a high floor with lake view"
    Read review
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