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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    Best prices for your stay
    2017-08-27 2017-08-28
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$108/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$109
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    Traveller (672)
    Room & Suite (378)
    Dining (101)
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    Overview
    • Excellent46%
    • Very good38%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (160 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    InterContinental Hanoi Westlake
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,431)
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    There are newer reviews for Sheraton Hanoi Hotel
    See the most recent reviews

    301 - 305 of 1,127 reviews

    Reviewed 31 March 2016

    My husband and I spent three nights at the Sheraton Hanoi. The staff were friendly and helpful. Although not in the centre of town, the location overlooking the beautiful west lake was wonderful and I enjoyed morning and afternoon walks around the lake. Breakfast was...More

    Thank Juu89
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Juu89, Thank you for staying at Sheraton Hanoi. We are happy to hear on your enjoyable stay with us. All of our staffs are dedicated in providing personalized and comfortable service. The culinary team also ensure the buffet fare caters to Western, Oriental and...More

    Reviewed 30 March 2016

    The Sheraton Hanoi is well located in a quiet area, not far from the center of town. The staff far exceeded any of my expectations. It was well worth having a room with executive lounge benefits because each and every team member took a personal...More

    Thank TravlerBob
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear TravlerBob, Thank you for choosing to stay in Sheraton Hanoi. We are delighted to hear on your pleasant stay with us. All of our staffs go out of their way to assist and deliver top quality service to exceed the expectations of all guests....More

    Reviewed 30 March 2016

    We stayed at this property 3 different times during our Month in Vietnam. While not overly fancy, its a solid place you can count on for a comfortable room, with a great bed and bath. Good facilities and very clean and the best part is...More

    Thank Bill S
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Bill S, Thank you for staying at Sheraton Hanoi. We are delighted to hear on your comfortable stay with us. Sheraton Hanoi caters to both leisure and business travelers providing a comfortable stay with its oversized rooms and Signature sleep sleeper beds. All the...More

    Reviewed 29 March 2016 via mobile

    I stayed from 21to 25 March on a business trip. For the first three nights, internet was so slow and kept being disconnected. I had to use my personal hotspot from my phone to work. The last night, i went back to the room at...More

    1  Thank duchanh_vu
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Duchanh_vu, Thank you for staying at Sheraton Hanoi. We want to sincerely apologize for the unpleasant experience during your stay with us. We could have been more professional to handle your situation and ensure clear communication was sent through to you. We have since...More

    Reviewed 28 March 2016

    On arrival we requested an upgraded to the executive floor, there were two offers made available to us, 1. Executive lounge. 2. Suite and executive lounge, we decided to upgrade to a suite for the 3 nights – not too expensive either. The suite and...More

    Thank Colin_B58
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Colin_B58, Thank you for staying at Sheraton Hanoi Hotel. We are delighted to hear on you pleasant stay with us. We are also happy to hear that you enjoyed the Suite and Sheraton Club amenities. All the staff are committed to delivering quality and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$88 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #33 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Ctrip TA, TripOnline SA, Cancelon, Travelocity, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (672)
    Room & Suite (378)
    Dining (101)
    Pool & Beach (48)
    Hotel & Grounds (471)
    Bathroom (44)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    InterContinental Hanoi Westlake
    2,275 reviews
    .22 km away
     
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    .26 km away
     
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    1,769 reviews
    1.41 km away
     
    Dragon Hotel
    66 reviews
    .39 km away
     
    Nearby Restaurants
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    The Vin Steak
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    Nearby Attractions
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    .18 km away
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    Ask a question
    Questions & Answers
    surfbreak
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    25 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    6 September 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "Typical hotel room. Maybe ask for a view."
    Read review
    "Get higher floor with view of the lake"
    Read review
    "Lake views are best"
    Read review
    "Rooms with the Lake View have a good view"
    Read review
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