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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$105/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$106
    US$95
    SAVE US$11
    US$96
    US$95
    Traveller (755)
    Room & Suite (384)
    Dining (116)
    Overview
    • Excellent47%
    • Very good38%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (144 reviews)
    “the club lounge” (85 reviews)
    “spg platinum” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$95
      View Deal
    • Check booking site for details
      US$96
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      US$95
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    View all 39 deals
    Write a Review
    Reviews (1,478)
    There are newer reviews for Sheraton Hanoi Hotel
    See the most recent reviews
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    371 - 375 of 1,154 reviews

    Reviewed 31 January 2016

    Sheraton is an obvious choice for my stays in Hanoi for almost 10 years, not just because I'm a SPG Platinum member. The hotel itself boasts a perfect location, excellent lake view and outstanding customer service. I also would like to thank all the Club...More

    Thank Kelvin T
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 16 February 2016

    Dear Kelvin T, Thank you for staying at Sheraton Hanoi. We are so delighted to hear on your wonderful comments. We have shared them with our team to give them more motivation and encouragement. All of our staffs are committed in providing top quality service...More

    Reviewed 30 January 2016 via mobile

    This was the only hotel we stayed in during this Vietnam holiday that was part of an international group. Stepping into the hotel is an experience that is true to brand. The service is pleasant, efficient and unobtrusive. I just wish you didn't have to...More

    Thank BrooksieG
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 16 February 2016

    Dear BrooksieG, Thank you for staying at Sheraton Hanoi Hotel. It is a pleasure to hear that you had comfortable stay with us. With the location next to the West Lake, we hope that guests can enjoy the tranquil environment. We have noted down your...More

    Reviewed 26 January 2016

    My wife and I spent 2 nights here in January 2016. We were lucky enough to receive a free upgrade on the first night (but only the first night) to one of their Ambassador Suites on the top floor. It was absolutely huge, even decadent....More

    Thank SageAU1
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 16 February 2016

    Dear SageAU1, Thank you for staying at Sheraton Hanoi Hotel. We aim to provide a warm and comfortable stay to our guests and we strive to improve our services and facilities to satisfy guest’s expectation. Should your future travels bring you back to Hanoi, we...More

    Reviewed 25 January 2016

    A splendidly charming hotel by the West Lake a stone throw away from the hustle and bustle of the old city. We love the staff whom is endearing and proud to serve especially those at the Sheraton Club Lounge on the 17th Floor particularly a...More

    Thank sonnysan
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 16 February 2016

    Dear Sonnysan, Thank you for staying at Sheraton Hanoi Hotel. We are overjoyed to receive your compliments and they are a good motivation to all associates. At Sheraton Hanoi, all staffs are committed to providing top quality service to the guests. They are personalized and...More

    Reviewed 24 January 2016

    The executive floor manger, Hang Bui was very helpful in helping us resolved our room reservation issue. Stay at this hotel everytime I come to Hanoi. All staff in the hotel are very friendly. Perhaps the carpet in the hotel needs to be changed.More

    Thank YH L
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 16 February 2016

    Dear YH L, Thank you for staying at Sheraton Hanoi Hotel. All of our staffs are dedicated in providing personalized and comfortable service. Sheraton Hanoi strives to provide a warm and comfortable stay for all of our guests. We look forward to your future visits...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$86 - US$303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #34 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Agoda, Hotels.com, Priceline, TripOnline SA, Cancelon, Orbitz, Travelocity, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (755)
    Room & Suite (384)
    Dining (116)
    Pool & Beach (54)
    Hotel & Grounds (520)
    Bathroom (51)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
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    .22 km away
     
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    1,820 reviews
    1.41 km away
     
    Fraser Suites Hanoi
    84 reviews
    .60 km away
     
    Dragon Hotel
    67 reviews
    .39 km away
     
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    Saint-Honore
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    Nearby Attractions
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    115 reviews
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    Ask a question
    Questions & Answers
    surfbreak
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    25 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    6 September 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "lake views is more beautiful"
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    "Have good wast lake views"
    Read review
    "Stayed on the 18 floor which is the top floor and was given the room with a nice view of the Westlake."
    Read review
    "Okay for a quick business trip"
    Read review
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