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Splendid Star Grand Hotel

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Traveller (542)
Room & Suite (228)
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Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“manager martin”(51 reviews)
“halong bay”(174 reviews)
“old quarter”(214 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Splendid Star Grand Hotel
Special Offer:Package Deal
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,477)
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1,612 results
Traveller rating
1,361
216
23
3
9
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1,361
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3
9
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All reviewsmanager martinhalong bayold quarterhoneymoon suitechurch bellsthe hotel managera great stayfriendly hotelwelcome drinkhotel is locatedside streetfantastic servicequiet streethoan kiem lakehome away from homefamily roomlocation is great
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291 - 295 of 1,612 reviews
Reviewed 1 July 2017 via mobile

Manager Martin is very friendly and is very helpful in attending all our needs. The rest of his staff is equally helpful and friendly too. The stay was perfect. The room was clean and the bed was very comfortable.

Thank Gilbert T
Reviewed 1 July 2017 via mobile

Manager Martin provided splendid service to our group of 4! We had one room upgraded to a family suite, he offered us a room to shower and change in after we checked out/before our overnight train to Sapa, and also asked his staff to fetch...More

Thank Eugene Q
Reviewed 1 July 2017 via mobile

Great service. Room was clean and comfortable with working wifi. Walls were a little thin but generally acceptable. Manager Martin went out of his way to have his staff guide us to the sapa trains. 2 thumbs up :)

Thank Hubert W
Reviewed 30 June 2017 via mobile

This is a hotel with the best service ever. The Manager Martin is absolutly excellent. He hjelped us with everything, planing the rest of our trip, booking flights tickets and gave us tips of what to do. The rooms are big, very nice and clean....More

Thank Annika G
Reviewed 30 June 2017 via mobile

After one week of travelling through Vietnam (Hanoi, Sapa, Ha Long Bay) we booked one night in Splendid Star Grand by coincidence and had the best service throughout the trip! The Customer Care responsible, Martin, imediately took the role of both our travel guide, trip...More

Thank Julie Linnéa G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$32 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Hanoi
#14 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$32 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Hanoi
#14 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (542)
Room & Suite (228)
Dining (17)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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kanekame
May 26, 2017|
AnswerShow all 4 answers
Response from 영삼 김 | Reviewed this property |
I think all the windows are gon na be.
0
Votes
Google Translation
Shelby M
April 14, 2017|
AnswerShow all 2 answers
Response from birdh0vell | Reviewed this property |
Email the hotel & they can arrange it. We did A good price and stress free
0
Votes
Room Tips
"Only room was in the back , away from the street front and were very quite."
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"Just chat to Martin about your requirements and he will make a good recommendation."
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"great location"
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"The family rooms have a double bed, a single bed, and can have a mattress added on the ground. There is also..."
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