O’Gallery Classy Hotel & Spa
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02 Cho Cau Go Hoan Kiem, Hanoi 100000 Vietnam
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Room & Suite (27)
About
#17 of 1,206 hotels in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
O'Gallery Classy Hotel & Spa is set in Hanoi, 100 m from Thang Long Water Puppet Theater. This 4-star hotel offers a 24-hour front desk. Guests can sample Vietnamese and American dishes at the on-site restaurant. All guest rooms in the hotel are equipped with a kettle. All rooms come with a private bathroom with free toiletries, while selected rooms will provide you with a balcony and others also boast lake views. All rooms at O'Gallery Classy Hotel & Spa include air conditioning and a desk. This property also has one of the best-rated locations in Hanoi! Guests are happier about it compared to other properties in the area. This property is also rated for the best value in Hanoi! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Spa
24-hour security
Baggage storage
24-hour check-in
Private check-in / check-out
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Special diet menus
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Vietnamese
Location
Full view
100Great for walkers
Grade: 100 out of 100
679Restaurantswithin 0.5 km
203Attractionswithin 0.5 km
Contact
02 Cho Cau Go Hoan Kiem, Hanoi 100000 Vietnam
Name/address in local language
Getting there
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784Reviews6Q+A48Room tips
Reviews
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Real hidden gem. The rooms are beautifully presented and the bed was so, so comfy. Best night's sleep ever. Front desk staff were extremely freindly and helpful. The restaurant is good, if a little expensive for Hanoi.
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Date of stay: February 2020
1 Helpful vote
Helpful
Perfect location close to the kake in old quarter . Rooms are small with no nice view but are well set and charming . Sound proofing is rather poor but staff is nice . Breakfast is ok and rooftop bar offer a nice lake view
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Date of stay: May 2019Trip type: Travelled with friends
1 Helpful vote
Helpful
Great location within the old quarter and surrounded by quite a few good restaurants. Nice roof top bar and restaurant to have over view of the lake. Staff and friendly but seems like they are still new and sometimes not really react fast. With the money i paid, i do expect the room should be bigger and more spacious. So i do expect have free upgrade of room when i know there is availability but they some how tell me based on their hotel policy i need to top up. That one i not very happy with it as their room is small and i already checked with the hotel in advance and they reply me subject to room availability but they give me free room upgrade since i brought babies and their room is small. but when i reached for check-in, the check-in reception still inform me if i want bigger room i need to top up to pay...while the person who replied my email said i can get free-upgrade but subject to availability went on leave! that kind of pissed me off as in the first place they should not promise me in email if they cannot offer free-upgrade based on room availability. Nevertheless, i not sure is it due to this issue when i check-out hotel , the hotel gave me a nice local souvenir. That at least make me felt a bit "compensated" psychology but i not too sure whether actually all the guests will get the same token of souvenirs regardless.…
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Date of stay: January 2020
2 Helpful votes
Helpful
Perfectly located right in the heart of old Hanoi, with all the hustle and bustle, but inside the lobby is an oasis of peace and calm. Obviously some care has been taken in choosing the fixtures and furniture of this hotel- quality stylish and comfortable An utterly charming young lady, Moon, was our first contact when she checked us in, and the first example of this hotel’s lovely staff. We had a grand suite with a lake view - fabulous room - loved the handwritten welcome note, complimentary fruit,water and nibbles. Huge very comfortable bed and excellent shower. The complementary bath accessories were eco friendly and good quality. Breakfast is served on the 10 floor with fantastic views of the lake and city. Extensive range of both western and Asian foods on offer. The food from the al a carte menu was excellent and presentation outstanding, loved the fresh juices in bottles. Probably one of the very best breakfast range and quality I’ve experienced The kindness of the staff here is exceptional, firstly when they realised we were having an ultra early start to the airport they insisted that they prepare a takeaway pack of food for us, secondly when we asked where we might be able to buy some face masks (our next port of call was Hong Kong, Jimmy (front desk manager) said unlikely to find any near hotel but as he lived on outskirts he would get us some (wow awesome service) - when we checked out at 0300 true to his word was a pack of face masks, along with packed breakfast and Vietnamese coffee, fabulous If you want a hotel within walking distance of eateries of all types, easy access of places to visit (Grab works really well here), fab views from Sky bar and restaurant and to due for service then come here, you won’t regret it Thank you Jimmy, Moon, Lucy and Miley…
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Date of stay: March 2020
Value
Location
Service
Room Tip: Grand suite
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1 Helpful vote
Helpful
+1
We stayed in one of the grand suites with lake view in mid January. The hotel was new. The suite was beautiful, clean and very comfortable. The view of Hoan Kiem lake from the lounge of the suite was lovely. The bedroom had view of the neighbourhood and I could see people in another hotel across the street, so I had to close the curtains whenever I was in the bedroom. hotel is in a market area; therefore, a bit of street noise could be heard from the suite, but it was not too bad. (I’m very sensitive to noise, but could still sleep well). The bathroom was spacious and very clean. The rooftop bar had an even better view of the lake, but their drinks were only average. The restaurant also had nice view. Breakfast was excellent. I really loved their bottled fresh smoothie and cream caramel. Dinner was a bit hit-and-miss. The flavour and the presentation were beautiful, but the chicken dish was slightly undercooked, so I did not eat it. The manager asked for our feedback upon checking out, and when she realised that the food wasn’t perfect, she offered to refund and compensate by paying for our taxi fare to the airport. We however refused, but really appreciated the gesture. The staff were very friendly and efficient. I had issues with the air conditioner and they fixed it promptly. Extra water, iron and iron board were also provided promptly after being requested. They also organised a taxi to the airport for us at a cheaper price compared to the cost of our trip from the airport. In summary I like the lake view from the suite, the sumptuous breakfast as well as their excellent service. I would stay in O’Gallery Classy Hotel again if I come back to Hanoi. …
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Annie123081 asked a question Sep. 2019
Atlanta, Georgia341 contributions192 helpful votes
Answer from O' Gallery Classy Hotel & Spa
Sep. 2019 |
Dear Annie123081,
Thank you very much for your inquiry. Please contact us via this email address: sales(@)ogalleryclassyhotel(.)com.
We look forward to being of service to you in the near future!
Best regards,
chiachiang asked a question Aug. 2019
Singapore, Singapore265 contributions152 helpful votes
Answer from O' Gallery Classy Hotel & Spa
Aug. 2019 |
Dear chiachiang,
We do have the O'Sky Bar located on the top floor of our hotel which offers a breathtaking view of the legendary Hoan Kiem lake - the best place of the new year fireworks. We look forward to being of service to you in the future.
Best regards,
LMNni asked a question Jun. 2019
Singapore, Singapore84 contributions20 helpful votes
Answer from Junaid P
Jul. 2019 |
hi I'm afraid i didn't see a ramp but can assure you there is plenty of staff that are more than capable to help you in as they are so friendly. Try contacting them before hand but from what I have seen I'm sure they will help you.
85alex7 asked a question Apr. 2019
Newcastle, Australia40 contributions3 helpful votes
Answer from O' Gallery Classy Hotel & Spa
Apr. 2019 |
Dear our valued guests,
We have 2 types of Executive room: one with a bathtub and one with a standing shower. Please contact our Sales Department in advance should you have a special request. Thank you so much!
Best regards,
Huyen Pucca Nguyen (Ms.)
General Manager
기범 조 asked a question Apr. 2019
Answer from O' Gallery Classy Hotel & Spa
Apr. 2019 |
Dear 기범 조,
Please contact our Sales Department for the airport picks up service arrangement by email or via phone: +84 24 37913333.
We look forward to being of service to you soon!
Best regards,
Huyen Pucca Nguyen (Ms.)
General Manager
12
Amanda C wrote a tip Mar. 2020
Caernarfon, United Kingdom218 contributions114 helpful votes
"Grand suite"Read full review
CDMBKK wrote a tip Feb. 2020
Portsmouth, United Kingdom44 contributions7 helpful votes
"Higher floor"Read full review
Josyman wrote a tip Feb. 2020
Sydney, Australia39 contributions4 helpful votes
"Pay extra for the rooms with the view of Hoam Kiem Lake!"Read full review
NYCTravelJunkie18 wrote a tip Jan. 2020
New York City, New York75 contributions61 helpful votes
"Rooms with lake views are lovely!"Read full review
Phred34 wrote a tip Jan. 2020
4 contributions11 helpful votes
"Don't be surprised that the hotel is hidden in a side street. Don't expect a view - unless of course you go to the roofbar."Read full review
123456…10
PRICE RANGE
€44 - €224 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
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Claim Your Listing Frequently Asked Questions about O’Gallery Classy Hotel & Spa
Which popular attractions are close to O’Gallery Classy Hotel & Spa?
Nearby attractions include Old Quarter (0.3 km), Lake of the Restored Sword (Hoan Kiem Lake) (0.4 km), and Thang Long Water Puppet (0.1 km).
What are some of the property amenities at O’Gallery Classy Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at O’Gallery Classy Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at O’Gallery Classy Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to O’Gallery Classy Hotel & Spa?
Conveniently located restaurants include Hoang Cuisine, Era Restaurant, and Hoang's Restaurant.
Does O’Gallery Classy Hotel & Spa have an airport shuttle?
Yes, O’Gallery Classy Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is O’Gallery Classy Hotel & Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Hanoi.
Are any cleaning services offered at O’Gallery Classy Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to O’Gallery Classy Hotel & Spa?
Many travellers enjoy visiting Temple of Literature & National University (1.9 km), Hoa Lo Prison (1.1 km), and Presidential Palace Historical Site (2.0 km).
Is O’Gallery Classy Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.