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Time Hotel

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132 Reviews from our TripAdvisor Community

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Showing 113: English reviews
1 review
Reviewed 22 March 2016 via mobile

The tour agent/reception was extremely helpful with finding things for us to do. They know about ha long bay and tam coc and saved us a lot of money and time not traveling by ourselfs. Our first night, we were transferred to a dif hotel since they didn't have a 2 bed. The hotel wore the cost of transferring us... More 

Helpful?
Thank Phillip D
Sydney, Australia
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 February 2016 via mobile

We arrived late (11.30pm) only to find our prepaid room for two nights had been given away to someone else (this was after emailing to inform them of our late arrival). We were 'upgraded' to their sister hotel, which was nice, but the staff didn't really seem very informed or welcoming as we were told we would have to move... More 

Helpful?
Thank KathrynF164
Chippenham, United Kingdom
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 February 2016 via mobile

My partner and I stayed here at the start of Feb. The room we stayed in was spacious and was relatively quiet, this was probably due to the fact we had no windows. The room did smell damp, and at 2 separate occasions we heard scurrying above us - we are still unaware what that was. My main annoyance was... More 

Helpful?
Thank Break_Point19
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 February 2016

Each time I travel to Hanoi, there is only one place I stay at: The Time hotel at Dao Duy Tu Street, literally a stone throw from the historic Ô Quan Chưởng gate of Old Hanoi. Where else can I sit for a full array of traditional breakfast fares, just steps from the hotel's front door? When evenings come, the... More 

Helpful?
Thank meyung
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 January 2016 via mobile

Nice and clean hotel with awesome location. Very friendly a staff. The manager Anna helped us a lot and arranged a trip to Halong Bay and Sapa for us for a very nice price - and the trips were very nice as well. I would definitely recommend you to stay at this Hotel when visiting Hanoi.

Helpful?
1 Thank nannyliebregt
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 December 2015 via mobile

it's going to be long. 1) The pre-arranged airport pickup from the hotel tried to charge us 35 USD instead of 15 USD. 2) 400 USD were missing from our security belts, left hidden in the backpacks with the room locked. Hotel staff checked the security cameras and saw nothing except cleaning person, who said anything about the money. Another... More 

Helpful?
Thank Mariano_ZF
Le K, Manager at Time Hotel, responded to this review

Dear Mariano Thank you very much for your kind feedback, it's also really useful for us to improve our service better. However, i would like to explain there are something wrong there. First, for taxi pick up airport, we offer you 15$, our driver also knows that. He never asks you 35$ there. Maybe you misunderstand him as he speak... More 

Philippines
1 review
Reviewed 4 December 2015

they have dirty room, even when you tell them to clean even after you return after going around the city. they don't change the used towels, they just fold it again. they have dirty floors and corridors. we also had their laundry service, but when we got it back the white clothes turned into pink, the pants are torn, pair... More 

Helpful?
Thank Abram B
Le K, Manager at Time Hotel, responded to this review

Dear Abram, First word,We would like to say thank you all for posting us your reviews on this website. It is an endless source of experience for us to make our self better in this hospitality business.We understand how precious your comment to us. Secondly,we would like to send our apology for this review s author for what happened with... More 

Port Clements, British Columbia, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 December 2015

Me and my girlfriend had an amazing comfortable stay at the time Hotel. We couldn't have asked for a better location or such helpful, friendly, hardworking staff. Showers were great and the internet and bed were really good. We look forward to staying again with them before we fly home. Mrs. Anna and the rest of the staff made us... More 

Helpful?
1 Thank Jipperfarcry
Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 November 2015

They booked us, also sent a pick up but never told us that they don't have a room! We discovered upon reaching Hanoi in the night. The reason for booking in advance was because we were arriving late in night and didn't have time to scout for hotels. Moreover they didn't even reveal this when we reached the hotel and... More 

Helpful?
Thank Gaurav P
Nha Trang, Vietnam
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 November 2015 via mobile

The location is excellent, room was generally clean and staff helped when asked. A basic breakfast is provided free. Daily room cleans were included but rather random, once waking us up in the early morning and at other times missing things like shower gel, while a member of staff also walked in with muddy shoes and even stepped on the... More 

Helpful?
Thank PandaTraveller2015

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Time hotel is 2 star hotel that is centrally located in Hanoi. From here, it's very easy to walk around to visit the most tourist attractions and shopping or restaurant nearby in Hanoi. This is the best hotel in Hanoi with cozy and comfortable rooms. All of the rooms are equipped with full of new and modern amenities. Staying with Time Hanoi hotel, our friendly and professional staff will make you feel at home. ... more   less 

Additional Information about Time Hotel

Address: 18, Dao Duy Tu Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $20 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Time Hotel 3*
Number of rooms: 20
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Time Hotel staff and other travellers.
3 questions
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5 months ago
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always stay in room 202, on the second floor, with window facing the street.”
 of 5 bubbles meyung, 22 Feb 2016 | Read review
“HIgher floors have more ambience.”
 of 5 bubbles Yusof78, 10 Jul 2015 | Read review
“Ask for a front room with a balcony you will just love the buzz as the windows are sound proof you would never no what's going on outside”
 of 5 bubbles MORGAN12345, 27 Apr 2015 | Read review
“I like the rooms facing the street as you can see the life going on below .”
 of 5 bubbles peterlY6456XM, 28 Nov 2014 | Read review
“If you want to avoid the street noise, ask for an inner room.”
 of 5 bubbles 639ehudc, 17 Nov 2014 | Read review
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