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Hanoi Dolphin Hotel

45 reviews
#343 of 607 Hotels in Hanoi
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Traveller (5)
Room & Suite (11)
Dining (6)
Overview
  • Excellent66%
  • Very good20%
  • Average8%
  • Poor4%
  • Terrible2%
30 Apr 2016
“Brilliant! ”
12 Dec 2014
“So disappointing”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Restaurant
Room Service
Pets Allowed
All hotel details
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Reviews (45)Write a Review
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11 - 15 of 38 reviews
Reviewed 2 August 2012

I highly recommend this hotel. Great customer service! They were really good at exceeding customer expectations! They helped us with tours, train tickets, pharmacies and much much more ....If I go to Hanoi again will I stay at this hotel.More

Thank Karuna L
Response from ThuPhuong T, Guest Relations Manager at Hanoi Dolphin HotelResponded 14 August 2012

Dear Mrs Karuna, Thank you for your great review. We are really happy when you enjoyed your stay with us. We are always pleasure to help you everything when you be in Hanoi with us by our enthusiam heart. I appreciate all your feedback and...More

Reviewed 1 August 2012

I was in Hanoi in second part of June. Spent two weeks in Hanoi Dolphin Hotel. It was wonderful time. Dolphin Hotel have a very good location in old town. Every place to explore in Hanoi is quite close. Hotel is clean and room have...More

Thank Maciek T
Response from ThuPhuong T, Guest Relations Manager at Hanoi Dolphin HotelResponded 3 August 2012

Dear Mr Maciek , We first would like to thank you for taking the time to leave us a review, and we'd also like to thank you for choosing to stay with us during your time in Hanoi. We are glad to hear that you...More

Reviewed 30 July 2012

I went for a trip with my girfriend and we couldn't complain too much. Rooms are big, clean and aircon is working well. Our good surprise was that they have a lift. It was so handy. Only downside is there is a night club next...More

Thank PeterPolak
Response from ThuPhuong T, Guest Relations Manager at Hanoi Dolphin HotelResponded 3 August 2012

Dear Mr Peter Polak, Thank you so much for your review to Hanoi Dolphin Hotel. We are always pleased to hear all opinion from customers who have been to us several times. We also would like to rest assured you and all of our guests...More

Reviewed 29 July 2012

I strongly recommend this hotel. Very friendly and helpful staff - the best one could which. Their assistance really made our stay in Hanoi even better. They gladly helped us with ticket issues and problems. If I return to Hanoi, I will stay there.More

Thank Jacob L
Response from ThuPhuong T, Guest Relations Manager at Hanoi Dolphin HotelResponded 3 August 2012

Dear Mr Jacob, Warmest greeting from Hanoi Dolphin Hotel. We would like to give our sincerely thanks for your nice review. And glad you enjoyed your stay with us. All of your feedback make our efforts so rewarding.We always aim to please you and when...More

Reviewed 26 July 2012

My husband and I stayed at the Hanoi Dolphin Hotel for a couple of days in the beginning of July. It was located in old quarter near Hoan Kiem Lake (5mins on foot), and there was a plenty of restaurants and coffee shops nearby. They...More

Thank HaePark
Response from ThuPhuong T, Guest Relations Manager at Hanoi Dolphin HotelResponded 3 August 2012

Dear Ms HaePark, Firstly, thank you for taking the time to leave us a great review, and we also would like to thank you for choosing to stay with us. We are extremely happy to hear you enjoyed your stay at our Hanoi Dolphin Hotel....More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$29 - US$80 (Based on Average Rates for a Standard Room)
Details
Price range
US$29 - US$80 (Based on Average Rates for a Standard Room)
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Traveller (5)
Room & Suite (11)
Dining (6)
Business Centre & Event Rooms (2)
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Room Tips
"Ask for the higher level rooms as they may be quieter"
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"The music from the nearby bar can probably be heard from every room, ask for a quiet room."
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"i stayed 6floor. it was good"
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"On the very top!!!"
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