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All reviewsmr cuonghalong bayold quarterhotel ownertrain stationfamily roombalcony roomsmall hotelloved this hotelrooms are cleanstayed here for two nightsexcellent staysmall balconynice bathroomfree upgradeearly checkthe hustle and bustle
Good location in Hanoi's old quarter! Right on the 'paint corner' actually.. We stayed at Symphony either side of a trip to Halong. They stored our bags for us and arranged an earlier breakfast before a flight. Only downside is the loud elevator only goes...More
The room is good and clean. Service is really good from all the staff. Especially thank you Mr Cuong for recommending other option of tour (if you are not sure what to do in Hanoi / Vietnam, do not be afraid to ask him for...More
The hotel is at a great location but it comes with a huge drawback, noise. Also, the elevator goes only upto 5th floor and if you have heavy/big luggage, you could not take it to sixth floor. Staff is very friendly and they try to...More
Friend and I originally booked a night at this hotel before flying back the next day, upon arrival the owner told us they double booked us.
Not only has he upgraded our room to the hotel next door, he also paid the extra for us....More
A small hotel in the busy part of the Old Town. Good staff and very clean, fine breakfast. You can start there for a walk through the busy routes, can eat in small restaurants or beside the streets. Shops are around for all things you...More
Response from paulkeeble | Reviewed this property |
Hi there. I just checked my emails and TripAdvisor will not let me post an email address. I will try and explain it without writing the actual address. You need to start with the word 'booking' and then the symbol for 'at... More
Hi there. I just checked my emails and TripAdvisor will not let me post an email address. I will try and explain it without writing the actual address. You need to start with the word 'booking' and then the symbol for 'at' followed by 'hanoisymphony' and then the full stop and com. Hope this helps.