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Royal Palace Hotel Hanoi

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Royal Palace Hotel Hanoi
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455 Reviews from our TripAdvisor Community

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Victoria, Australia
Reviewed 1 week ago via mobile

Extremely clean, wonderful service from Tommy, Lucy and staff. Offered exceptional advice and assistance in booking Halong Bay tour and local attractions. Believe all positive reviews!!!! Thank you for a great family experience

Thank lisamareE44
Reviewed 2 weeks ago via mobile

It's a trap. Do not book here. The hotel has changed name to lotus boutique but is still on booking websites. When you get there, they say there is a problem with the room and you will be moved to a "sister" hotel which turns out to be a 2* dump. They refuse refund. Absolute nightmare.

Thank littlemissbigboots
Reviewed 24 September 2016 via mobile

Fantastic hotel and located close to many areas of interest in Hanoi. Rooms were excellent and clean, with good facilities. Mr Winter was particularly helpful and obliging. I would definitely return to the hotel in future.

Thank John K
Manila, Philippines
Reviewed 8 November 2015

I love our stay in Royal Palace Hotel! The location was very accessible, we walked to all the popular spots . Our room was clean and the toiletries replenished everyday. The bathroom was spacious, and hot water was available anytime. Wifi connection is fast. Staff was helpful and courteous. The breakfast menu was not buffet style, but it was filling...

1Thank your_solemate
Manchester, UK
Reviewed 27 October 2015 via mobile

I was meant to stay at the Royal Palace Hotel but ended up staying at the Lucky 3 Hotel by accident. Let me explain.... I had booked to stay at the Hanoi Royal Palace. Normally when I arrive in a new city, I get a cab to my accommodation, but, as the Royal Palace was only about a ten minute...

1Thank pdmancs
Sheffield, United Kingdom
Reviewed 5 October 2015 via mobile

The staff were very good and very helpful and due to only staying 3 nights and being out if the room loads it was ok. We booked the royal room due to it being our first anniversary. Mmmm the decor was ripped and dated. The balcony door very difficult to open. The air con did not work well. The bedding...

1Thank claire e
Reviewed 22 September 2015 via mobile

We booked for 5 nights. On the night we were suppose to check, they didn't have a room available and transferred us to another hotel down the road which may I add was horrible and not clean at all. We were instructed to check out of that hotel at 8 am and proceed back to royal palace hotel to check...

2Thank Kristi T
Reviewed 9 September 2015

This is my second trip to Hanoi stayed @ Old Quarter area. I arrived on Saturday morning one day ahead before my Vietnamese wife. I found out that I was about to get scam by unauthorized airport transit which claimed to refer that the hotel I'd reserved sent him to pick up at the airport. Even let me talked on...

1Thank Pakdees
Perth, Australia
Reviewed 1 September 2015 via mobile

I read the reviews before booking and when my family arrived we thought great location nice staff and looks clean but that's where it ends my daughter who had been backpacking around Cambodia and Vietnam said she had more comfortable beds in the backpackers this was like sleeping on boards. It has a shower bath lovely big bath but I...

Thank renny62
Reviewed 28 August 2015 via mobile

Really friendly staff in particular Mr Huy. Well appointed room with WiFi and minibar made the stay here very easy and pleasant. Very good breakfast in the morning and after having checked out I was able to store my luggage at the hotel all day prior to heading to airport. Overall a great hotel, would stay again and definitely recommended

Thank Martin S

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04/06/2017 05/06/2017
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  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
ROYAL PALACE HOTEL HANOI IS BRAND NEW LUXURIOUS HOTEL in the heart of Hanoi's historic Old Quarter. The Royal Palace Hotel is a luxurious boutique hotel that offers elegant rooms including some with views of the city and large balconies. We pride ourselves on offering the best service to our customers. Royal Palace Hotel was built from 28/01/2009 to 15/03/2010. The Royal Palace Hotel was designed and built with high architectural standards. It is among the Hanoi Old Quarter's top ten luxurious hotels and has an excellent view of Hanoi. The Royal Palace Hotel provides you with a comfortable and relaxing accommodation in well appointed rooms furnished with the latest facilities. As an added bonus, Royal Palace Hotel is currently offering a special 45% Grand Opening discount on all rooms and Free Taxi pick up at Hanoi Aiport to Hotel if you book over 3 nights (until 30th December 2011) . ... more   less 

Additional Information about Royal Palace Hotel Hanoi

Address: 18A Quan Su, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $43 - $101 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Reservation Options:
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on 6th floor #602, Superior Room-no window required, in-room desktop computer and VCR.”
Pakdees, 9 Sep 2015 | Read review
“We stayed in 701 and 501 and preferred 501 even though it didn't have a balcony,”
924sydneyb, 2 Aug 2015 | Read review
“The location is not on main street of Quan Su, but a few doors on the side street. It really make it quieter as not on main street.”
dannyt817, 8 Jul 2015 | Read review
“If you want a window, get that confirmed.”
aemmaemm, 10 Apr 2015 | Read review
“request a room on the upper floors and not on the front of the building where you hear the motorcycle washing business in early morning hours ...that is across the street.”
Tarheal2014, 16 Feb 2015 | Read review
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