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Royal Palace Hotel Hanoi

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Royal Palace Hotel Hanoi
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455 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Bangkok
Reviewed 22 October 2013

I stayed this hotel for 3 night in October. Booked city view with big window. Room was ok bit noisy in the morning and quite small window and not much of view but staff made all worthy this hotel. Especially, receptionist Tong(day time) and Hoang (night time) were most friendly staff I ever met. They remember your name and and...

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Helpful?
Thank Choi T
Reviewed 20 October 2013

the staff very helpful & friendly, the room was nice, all was very atencious and really was the best days of my life in vietna. the staff very helpful & friendly, the room was nice, all was very atencious and really was the best days of my life in vietna, the staff very helpful & friendly, the room was nice,...

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Thank Rikardo L
Helsinki, Finland
Reviewed 19 October 2013

We booked rooms with balconies from Millennium hotel, but the hotel and rooms were totally disappoinment concerning what we read about from their website and reviews. Do not believe those as Mr. Ben is writing them shamelessly by himself to get customers to his hostel. As we wanted to change our hotel asap, we took contact to our second option...

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Thank Timo K
Copenhagen, Denmark
Reviewed 17 October 2013

.I strongly recommend Royal Palace Hotel Hanoi because of its golden quality. The staffs were so friendly and helpful. They were willing to answer me questions about Hanoi. After daylong walking, I was pleased to see my clean and neat room in which I could enjoy night time and be ready for a new day.

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Thank ThuyDang
new zealand
Reviewed 5 October 2013 via mobile

We arrived at the hotel and the staff were waiting with a smile. One thing you need to adjust to in Hanoi and Vietnam in general is the order things are done. You arrive, you sit, have a coffee or water and wait for the process of checking you in to commence. The Manager Sui was excellent and wasn't too...

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Thank kiwitravlers
London UK
Reviewed 4 October 2013

This hotel is wonderfully located in the heart of the old quarter...it seems rather tightly squeezed in a small street but most of the hotels in this area share the same difficulty. That said you can walk to the heart of the city in five minutes and you wont need to take a taxi to get there. Our rooms were...

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Thank Dennis R
Carlisle, United Kingdom
Reviewed 3 October 2013

This was the last hotel we stayed in before traveling back to uk .The hotel upgraded our room as we were celebrating our wedding anniversary nice clean room. hotel ok but 1st night stay was noisy as neighbouring room was very loud with banging doors and loud voices walls very thin had to go at 1.30 am to tell them...

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3Thank dianeglynshepherd
Hailsham, United Kingdom
Reviewed 1 October 2013

The hotel had double booked our room and given us a double when we had asked for a twin, even though the rooms had been booked 3 months in advance. They wanted us to move rooms mid stay to accommodate their mix up. The hotel was dark and grubby, poorly maintained with poor health and safety standards. There was no...

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2Thank Sarah J
Reviewed 29 September 2013

We stayed here during our trip in Hanoi. It was a Very good hotel with excellent service. The manager huy, Very friendly, helped us with every step along the way and was Very reliable. Je always gives correct info and gives great tourist advice. It was a absolute pleasure staying in royal palace hotel!

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1Thank BramCornette
Aachen
Reviewed 6 September 2013

We stayed at the Royal Palace Hotel for a total of nine nights. We had three different rooms during hour stays (we left the hotel for tours). All rooms where clean, everyting worked and the cleaning staff was very friendly and precize. The only improvement they could make is the windows. The sound isolation was bad, thus staying in a...

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Thank Chris_Europe

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
ROYAL PALACE HOTEL HANOI IS BRAND NEW LUXURIOUS HOTEL in the heart of Hanoi's historic Old Quarter. The Royal Palace Hotel is a luxurious boutique hotel that offers elegant rooms including some with views of the city and large balconies. We pride ourselves on offering the best service to our customers. Royal Palace Hotel was built from 28/01/2009 to 15/03/2010. The Royal Palace Hotel was designed and built with high architectural standards. It is among the Hanoi Old Quarter's top ten luxurious hotels and has an excellent view of Hanoi. The Royal Palace Hotel provides you with a comfortable and relaxing accommodation in well appointed rooms furnished with the latest facilities. As an added bonus, Royal Palace Hotel is currently offering a special 45% Grand Opening discount on all rooms and Free Taxi pick up at Hanoi Aiport to Hotel if you book over 3 nights (until 30th December 2011) . ... more   less 

Additional Information about Royal Palace Hotel Hanoi

Address: 18A Quan Su, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $43 - $101 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Royal Palace Hotel Hanoi staff and other travellers.
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Questions? Get answers from Royal Palace Hotel Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on 6th floor #602, Superior Room-no window required, in-room desktop computer and VCR.”
Pakdees, 9 Sep 2015 | Read review
“We stayed in 701 and 501 and preferred 501 even though it didn't have a balcony,”
924sydneyb, 2 Aug 2015 | Read review
“The location is not on main street of Quan Su, but a few doors on the side street. It really make it quieter as not on main street.”
dannyt817, 8 Jul 2015 | Read review
“If you want a window, get that confirmed.”
aemmaemm, 10 Apr 2015 | Read review
“request a room on the upper floors and not on the front of the building where you hear the motorcycle washing business in early morning hours ...that is across the street.”
Tarheal2014, 16 Feb 2015 | Read review
5 of 5
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