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B&B Hanoi Hotel

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B&B Hanoi Hotel
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605 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Reviewed 1 week ago via mobile

We stayed here for a week whilst in Hanoi. The staff are amazing, super helpful and friendly whilst the rooms are great value. The breakfast is also great, lovely to be able to select your own fruit in the morning! Thanks heaps guys!

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Helpful?
Thank 769lydiab
Reviewed 3 weeks ago

I visited Hanoi for the first time to experience the history,culture and modern life of an iconic city.B and B hotel is ideally located a short walk from Hoan Kiem lake and the bustling centre of the amazing old quarter.In a very busy city you can walk to virtually all sites of cultural interest in a place full of life...

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Helpful?
1Thank Simon F
Su T, Manager at B&B Hanoi Hotel, responded to this review

Dear Simon, How are you ? I hope everything is fine to you. Wishes you all the best and have great continuos journey ! Thanks so much for giving us your precious time to write for us a best comment here. Our hotel is in the centre, very easy to walking around , thanks for sharing also about all the...

Reviewed 4 weeks ago

super lovely staff (Max will give you great tips), best internet so far in vietnam, good location, good value for money. I just did not know we booked a room without window.. it was good (budget) place to start our days in hanoi

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Thank Ela E
Reviewed 6 January 2017 via mobile

Located in the heart of the Old Quarters. Pick-up service from airport was on time and fuss-free. Easy communication via email. We booked a 2D3N Sapa tour via overnight train through them, and everything went smoothly. The staff accompanied us to Hanoi train station, collected our tickets for us, and even guided us to the exact train and boarding platform....

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1Thank Zhangyan Y
Reviewed 2 January 2017 via mobile

My family and I visited B&B Hanoi hotel late Dec. We throughly enjoyed our stay there, the staff went out of the way to make us feel at home and catered to our needs including early breakfast when we had to catch an early morning flight. Ms Su and the rest of the staff helped to book train and bus...

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1Thank Ching-Sum H
Reviewed 28 December 2016

We were very pleased with the hotel, especialy with the service and help of the staff (especialy Sue - she was very helpfull and great to deal with). We definitely reccommend this place to other mid-budget travellers.

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Helpful?
Thank Tomáš H
Su T, Director of Sales at B&B Hanoi Hotel, responded to this review

Dear Tomas, Thank you so much for giving us your valuable time to write an excellent comment for us. We are so happy to be served you and welcomed you at B & B Hanoi hotel. This comment encourage all the staffs at B & B Hanoi hotel trying their best to make the future customers feel sastified like at...

Reviewed 29 November 2016 via mobile

Hanoi was where I flew into Vietnam. Through the hotel I arranged transportation from the airport to the hotel. I was greeted with fresh fruit and juice. The room was decent and clean and the staf where super friendly and helped me book tours and a bus ticket. I would recommend this place to my friends

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Helpful?
Thank Ryan A
Su T, Người quản lý at B&B Hanoi Hotel, responded to this review

Dear Ryan, Thank you so much for your nice comment for B & B Hanoi hotel. Thank you for choosing, staying , and loving our hotel and services. We always try the best to make customers feel like home at our hotel with slogan " Come as our guests, leave as our family " . And your comment encourage all...

Kamloops, Canada
Reviewed 26 November 2016

The location of the hotel is very good - close to the Old Quarter. Staff at the hotel, including the tour planner are wonderful - very helpful! They provided information about travel options, organized both train and domestic plane tickets and were, generally, very welcoming! We'd stay there again!

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Thank 770jmg1950
Reviewed 25 November 2016 via mobile

The staff is very kind and helpful!!! Great breakfast with fresh fruit. the rooms are confortable. Good location near the most important spots in the city. Overall the hotel have a good relation price-quality. I would definitely recommend it!!

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Thank Jsantos8nn
Prague, Czech Republic
Reviewed 18 November 2016 via mobile

I was DOWNGRADED despite having a valid and confirmed booking. It seems to me that the hotel is often deliberately overbooked. After a long discussion, I got a refund for a difference between a deluxe and a standard room. The standard rooms doesn't have a window. The deluxe (more expensive) rooms face a noise street. For a light sleeper is...

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Thank GoGo5858

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
15 years ago, ever since I was a young Tour Guide, I was always thinking about how to set up a hotel/hostel that be able to meet up with all of the international tourists' expectation when they travel to Vietnam. After I have enriched my skill and knowledge in the tourism industry for almost a decade of hard work, together with my big passion in the hospitality industry and the joy of providing the most useful travel information for tourists as well as helping them to facilitate the best & the most valuable travel packages... Tony Dinh / the owner, along with assistance of the two established Sales Manager Ms. Lisa Nguyen and Ms Emma lead the small team of dedicated staff Tom , Mark, David, Anna . Our team will make your time memorable and enjoyable as our slogan says 'Arrive as our guest - leave as our family". For those reasons the B & B Hanoi Hostel & Travel was born. The B&B Hotel has 9 rooms - including well equipped rooms with great view over the lake and city - spreading over 8 stories with a mordern elevator so guests will feel most comfortable as at home. Breakfast is served on the cozy restaurant with warm and helpful staffAll rooms at the B&B are bright, airy and well equipped with airconditioner, 65 channels LCD TV, cool fridges, safety box, IDD phone and private computer with high speed internet access. Cosy bathrooms with tubs or showers, hair dryers and accessories.At the B&B Hanoi Hostel, with our helpful and enthusiastic team will certainly make your stay in Hanoi become a real gem of your trip. ... more   less 

Additional Information about B&B Hanoi Hotel

Address: 16 Hang Thung Street | Old Quarter, Hoan Kiem, Hanoi 0084, Vietnam (Formerly Hanoi Spark Hotel)
Region: Vietnam > Hanoi
Price Range: $31 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — B&B Hanoi Hotel 3*
Number of rooms: 9
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from B&B Hanoi Hotel staff and other travellers.
2 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above the street are obviously noisier but that's half the fun,watching the life outside”
 of 5 bubbles simonfJ5753NL, 28 Jan 2017 | Read review
“make sure to choose a room with window !”
 of 5 bubbles 459elae, 21 Jan 2017 | Read review
“rooms at the back are away from the main street..”
 of 5 bubbles djgaryuk, 1 Nov 2016 | Read review
“Loved the family room, there was only two of us but so much space and very comfortable”
 of 5 bubbles louisn8, 12 Oct 2016 | Read review
“The 6th floor was very quiet at night compared to the other floors.”
 of 5 bubbles Kjusticet, 28 Sep 2016 | Read review
5 of 5