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Hotel de l'Opera Hanoi - MGallery Collection

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#74 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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1,305 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
Vancouver, B.C.
Reviewed 13 July 2016

We have just stayed at another M Gallery Hotel in April in France called the Balthazar Hotel & Spa and it was exceptional. With similar expectations on this Hotel de l'Opera Hanoi, we used the hotel's limousine with a GLK Benz to pick us up from the airport and all was good until we've just checked into the hotel. It...

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Helpful?
2Thank Cary L
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Cary L, Thank you for your loyalty for the MGallery brand and for taking time to write us a review on Tripadvisor. It would lovely to know that you love the hotel for the design and for our excellent location. However, I regret to learn about the issue with our bellman that it certainly not the standard of service...

Hamilton, New Zealand
Reviewed 12 July 2016 via mobile

Great location. Nice staff. Breakfasts were good. Nice bar. Good tour desk. Stayed for five nights and was very happy. Room size was good with all expected amenities. This is close to many good restaurants and tourist attractions. Walking distance to markets etc (a decent walk). Taxis are cheap if walking is not you. Will use this hotel again if...

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Helpful?
Thank KingyOE
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear KingyOE, Thank you very much for taking the time to share your recent stay at Hotel de l'Opera Hanoi. We are extremely happy to hear that you had a good time during your 5 days stay at the Hotel. It is always encouraging to learn that our guests satisfied with our facilities and services. I will share your compliments...

Jakarta, Indonesia
Reviewed 12 July 2016

Service was good, from check in to house keeping to conceige. Only point of contention was the design and degree of lighting in the room. Quite dim overall and no reading lights by the bed. (or rather not designed for reading). I believe this can easily be fixed. Put in a couple of bright table lights by each side of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jchumc
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Jchumc, Thank you for taking the time to write us a review on Tripadvisor about your recent stay at Hotel de l'Opera Hanoi. It is our pleasure to receive your recognition on our services, from the housekeeping to the concierge staff. However, I also notice that there are still room for us to improve our facilities in order to...

Perth, Australia
Reviewed 10 July 2016

We had a pleasant stay at the Hotel L'Opera, taking two connecting rooms for ourselves and two young daughters. The connecting room only had a double bed which the girls had to share, which is not ideal for older kids. Although it was useful to have a pool this was fairly small and not particularly inviting. We also found the...

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Thank JustinMannolini
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear JustinMannolini, Thank you for taking the time to write us a very detailed comments regarding your recent stay at Hotel de l'Opera Hanoi. I am glad to learn that in overall you have a pleasant stay and enjoy the benefit of our convenient location. However, I also notice that there are still room for us to improve our facilities...

Reviewed 9 July 2016 via mobile

Fantastic hotel . Close to old quarter and wonderful rooms and facilities. Food was excellent in the restaurant. Would highly recommend to all. Good tv channels as well. Shower was good strength and amenities clean and modern. Staff friendly and helpful.

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Thank Damel2008
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Damel2008, We thank you so much for taking your valuable time to write us a nice review on tripadvisor about Hotel de l'Opera Hanoi. We are delighted to know that your experience met all of your expectations. Your kind comments are greatly appreciated and will be shared among our associates as a great motivation. We appreciate your kind recommendation...

Kuala Lumpur, Malaysia
Reviewed 8 July 2016

I stayed in this hotel for two nights and have excellent experience during my stay. I accidentally left my pouch in the room and the hotel have made efforts to contact me. i like to comment on the assistance granted by one staff Mr Thanh of the front office who have help me on this matter. Bravo ..keep up the...

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1Thank chrislowsw
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Chrislowsw, We would like to express our most sincere appreciation for the nice review about your recent stay at Hotel de l'Opera Hanoi. It is very pleasing to know that you had an excellent overall experience at our hotel. Rest assured that these will be shared with all of our associates as this feedback will motivate them to continue...

Hong Kong, China
Reviewed 6 July 2016

Located in a french quarter, which you could find a good restaurants in a walking distance. Room is out of my expectation, stylish combine with a cultural tradition atmosphere. Clean and nice. Services are good in all outlets. Lovely to stay there.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank d821yip
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear D821yip, Thank you for taking the time to share your kind comments about your experience at Hotel de l'Opera Hanoi! We are truly humbled to read the wonderfully written review. Every day we make the effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that our customer care met your...

Melbourne, Australia
Reviewed 5 July 2016 via mobile

We stayed here for a night between Hoi An and going to Sapa then again after Sapa for 2 nights. When we arrived after the overnight train at 6am Mr Thanh very kindly checked us in so the kids could rest rather than walking around in the rain until 2pm. This made the whole experience much easier. The hotel is...

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Thank nicole n
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Nicole n, Thank you for staying at Hotel de l'Opera Hanoi during your visit to Vietnam and for the time taken to comment about your stay. We are happy to learn that you had a memorable experience with us. It would be our pleasure to be at your service again on your next fantastic getaway. Sincerely, Van Pham Marketing...

Singapore, Singapore
Reviewed 3 July 2016

I've stayed in this hotel twice. Every time for business related purposes. Hotel staff is more than helpful trying to anticipate your wishes and always ready to accommodate any kind of last minute requests (very important while organising events). Conference packages are client friendly and meals are delicious. Hotel is located 10 min from Hoàn Kiếm Lake and night market....

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Thank Ginushka
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Ginushka, Thank you for taking time to write us a review on Tripadvisor about your recent experience at Hotel de l'Opera Hanoi. How wonderful to read that you had a perfect stay with us. We were thrilled to be recommended as "a perfect venue for meetings and workshops" with client friendly conference package and delicious meals. It is with...

Royston, United Kingdom
Reviewed 3 July 2016 via mobile

I have been to Hanoi very very many times, and ridden past this hotel many times before but not thought about it much. Anyway, this weekend needed somewhere to stay and it cropped up so booked it. It really is very handy walking distance from most of the sights in the centre of Hanoi. The rooms are lovely. The staff...

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Helpful?
Thank MarkGilligan1
HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear MarkGilligan1, We appreciate you for taking the time in sharing your wonderful experience with us and with the TripAdvisor community. It is such a delight to hear that you really enjoyed your weekend stay at Hotel de l'Opera Hanoi with a lovely room and great services . Thank you for your nice comments and we do hope to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Operatic Glamour in the Heart of Hanoi: Hotel de l'Opera offers travellers a sophisticated break near the iconic Hanoi Opera House. As soon as you arrive you can't fail to be won over by the magic of the setting and the theatrical interior, filled with rich shades, silk drapes and flamboyantly coloured furniture. The same decadence runs through the 107 rooms and suites that combine 21st Century comfort with French sophistication and grand decor. Just as impressive are La Fee Verte Bar renown for its signature Absinthe, and the hotel's restaurants Cafe Lautrec for Mediterranean inspired cuisine and Satine for Vietnamese cuisine. ... more   less 

Additional Information about Hotel de l'Opera Hanoi - MGallery Collection

Address: 29 Trang Tien Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hotel de l'Opera Hanoi - MGallery Collection)
Region: Vietnam > Hanoi
Price Range: $167 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel de l'Opera Hanoi - MGallery Collection 5*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#18 Luxury Hotel in Hanoi
#22 Business Hotel in Hanoi
#24 Family Hotel in Hanoi
#33 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de l'Opera Hanoi - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel de l'Opera Hanoi - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked a square down the riad from the Opera House.”
 of 5 bubbles HilaryW971, 19 Mar 2017 | Read review
“Check for events scheduled during your stay.”
 of 5 bubbles HaydenAJ, 1 Mar 2017 | Read review
“Suite room or premium room”
 of 5 bubbles shakk289, 21 Feb 2017 | Read review
“Ask for a room with a decent bathroom, if they have one!”
 of 5 bubbles cmbreuer2016, 20 Feb 2017 | Read review
“rooms in the old section are great.”
 of 5 bubbles bandc1956, 12 Feb 2017 | Read review
5 of 5