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Sunset Westlake Hanoi Hotel

104 reviews
#228 of 607 Hotels in Hanoi
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Traveller (54)
Room & Suite (23)
Dining (14)
Overview
  • Excellent61%
  • Very good18%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“west lake”(28 reviews)
“biggest lake”(4 reviews)
“great lake view”(4 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (104)Write a Review
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Show reviews that mention
All reviewswest lakebiggest lakegreat lake viewhotel staff istop floorfloor restaurantold quartervery nice hotela wonderful stayspacious roomsplace to staybreakfast was includedperfect locationnoodlestaxicurtainpickup
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11 - 15 of 88 reviews
Reviewed 6 January 2017 via mobile

We used this as an overnight transit hotel when passing through Hanoi. It is 20 minutes from the airport and the hotel charges US$18 for a private pickup. The hotel is not great. The build quality is low, meaning it's noisy and doors don't quite...More

1  Thank AjmSydney
Reviewed 18 December 2016

The staff was friendly, helpful, courteous and spoke English. We were able to exchange US dollars for Vietnamese dong. The rooms were clean and modern. Breakfast was complimentary. Breakfast was buffet with cooked to order eggs. The neighborhood was safe to walk. The nearby lake...More

1  Thank Mardelle L
Reviewed 7 December 2016

We stayed here for a few days at the end of November/beginning of December 2016. Everything about this hotel was wonderful! The staff could not have been nicer or more accommodating. The food was delicious and abundant, with a wide variety of food items. The...More

Thank Christine S
Reviewed 9 November 2016

excellent staff ,the room was new renovate,clean but smell smoke,Breakfast was very delicious and view from restaurant was great.I stayed for 2 nights,This hotel value for money but a little bit far from old quarter area.We ues Uberblack service during our stay.Very convenience with uberblack...More

Thank jitpet
Reviewed 1 November 2016

Pro The views from the upper floors and restaurant overlooking the lake is a big plus The rooms were clean, the hotel staff was polite and friendly good wifi connectivity. Washrooms are large and well maintained Value for money Cons The major downside for me...More

Thank deeepakc
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Shuttle Bus Service
Room Service
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$31 - US$46 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$31 - US$46 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (54)
Room & Suite (23)
Dining (14)
Pool & Beach (2)
Hotel & Grounds (29)
Bathroom (1)
Family and Play Areas (1)
Questions & Answers
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Russki369
15 March 2015|
AnswerShow all 2 answers
Response from Peter H | Reviewed this property |
On the old highway it took about 30 min. The hotel organizes a airport taxi 275 000 Dong.
1
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Room Tips
"Ask for a room facing the lake."
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"please : request for clean room for service department before check in ***"
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"Quite near to the airport"
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"Lake views from front rooms"
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