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Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
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2,638 Reviews from our TripAdvisor Community

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Showing 2,394: English reviews
Glasgow, United Kingdom
Reviewed 3 days ago NEW

We had 2 nights here as part of a tour of Cambodia and Vietnam. We arrived late and the arrival was a bit crazy as the car wound it's way through the streets, full of people eating and drinking to the edge of the roads, to the front door. A very speedy check in was very welcome. The breakfast was...

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Helpful?
Thank Steve B
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Steve B, Thank you for taking the time to write about your experience, it was a pleasure to have you with us at Essence Hanoi Hotel & Spa during the New Years Eve. Your personal highly recommendation is our ultimate barometer of success and I am simply thrilled that you had such an enjoyable stay time with us. I...

Auckland, New Zealand
Reviewed 4 days ago NEWvia mobile

We stayed here on our last night of our trip and wish we could've longer. Great location, very friendly staff. Best massage in their spa all 4 of us had had in the course of our trip. Of course you pay more then the street ones. But voted out of top 10 spas in Hanoi so worth a check out....

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1Thank Amber M
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Amber M, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you for writing your "Excellent 5* review". I do hope you will return soon, New Zealand is a long way so you will just have to stay longer next time. Best regards The Management Team and Staffs

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

This is a great hotel. Why? You ask, well... Great location - located in a central location in the heart of Hanoi's old quarter. It's located right near beer corner. Loads of great restaurants, bars and shopping are nearby. Short walk to the lake, market, night market and a range of other sites. Great staff - friendly, genuine and very...

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Helpful?
1Thank ldsimpson
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear ldsimpson, Warmest greetings from Essence Hanoi Hotel &Spa! Thank you so much for sharing your recent experience with others, to know that you thoroughly enjoyed your stay plus your "Will Stay Here Again" is simply wonderful to hear, and we greatly appreciate the time you spared to do so. We certainly agree, our Old Quarter street with its neighborly...

Reviewed 6 days ago NEWvia mobile

The term 'hospitality' has become almost pro-forma in the travel industry, certainly since the rise of the self-service model enabled by and embodied in Airbnb. But it isn't yet a completely hollow term, as shown by the exceptional service and accommodation offered by Hotel Essence in Hanoi. Since before we even arrived, they went above and beyond to ensure we...

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2Thank Terry F
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Terry F, Warmest greetings from Essence Hanoi Hotel & Spa! Wow! What a wonderful review of our hotel, thank you! It was our absolute pleasure to have you with us as our guests and your personal recommendation means the world. We are simply delighted to hear that you had a ‘superb stay’! Our staff truly are our greatest asset,...

Melbourne, Australia
Reviewed 1 week ago NEW

This is a fantastic hotel right in the centre of the Old Quarter. We stayed in the Essence Suite for a total of 5 nights which was beautiful and spacious. There was plenty of variety for breakfast in beautiful surrounds. We also had a massage at the Essencia Spa which was very relaxing. We booked our Halong Bay tour on...

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1Thank Peninsulatwo
Bundaberg, Australia
Reviewed 1 week ago

Can't speak highly enough of the Essence Hotel & Spa. Lovely hotel and beautiful staff from the moment you walk in the door. Hanoi was our first stop in Vietnam - we arrived safely, however our bags did not. The staff at the front desk went above and beyond to help us with contacting the airport/airline to try and find...

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1Thank kschuler2015
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Kschuler2015, Thank you so much for taking the time to write about your Essence's experience, I am thrilled you had a "Perfect stay in Hanoi" with us. To read that you thought our property was “Perfect” in terms of our ambience and style is simply brilliant and I am so pleased that you thought our customer service was “helpful...

London, United Kingdom
Reviewed 1 week ago

We stayed here for a couple of nights in December and were not disappointed. After a 13 hour long flight we arrived in the hotel slightly tired around 7am. The check in process was super quick and we were escorted to our rooms and in bed within 15mins. The rooms were modern, comfortable and very good in size. Beds and...

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3Thank Harvey U
Reviewed 1 week ago via mobile

My daughter and I stayed for four days and really appreciate the top notch service from the moment we arrived and met with Jack until we left. Essence allowed us to check in early and every request was swiftly responded to. They got us tickets for the puppet show on the day requested and our seats were front row center....

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1Thank RichardIsgard
Reviewed 1 week ago via mobile

Located in the heart of the buzzing Old Quarter, I cannot recommend this place enough. We stayed three nights at the end of a group tour through Cambodia and Vietnam as a bit of luxury to end our holiday and it was perfect. The staff are friendly and helpful, the rooms clean and beautifully kept, and the breakfast is lovely....

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2Thank Lindsay R
Reviewed 1 week ago

There are loads of big hotel chains out there, but I never realised how nice a smaller hotel would be too. All the staff there are always happy to help and to make sure that your stay there is perfect. Upon arrival, you're offered coffee/tea/juice whilst the staff goes over your booking. The junior suite room is clean and spacious,...

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Thank Lexincats

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Region: Vietnam > Hanoi
Price Range: $79 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#10 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travellers.
25 questions
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Toronto, Canada
over a year ago
Chester, United Kingdom
10 months ago
Melbourne, Australia
over a year ago

See all questions (25)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room”
 of 5 bubbles ncbfx, 2 Jan 2017 | Read review
“The junior suites are well worth the cost.”
 of 5 bubbles EllenFromLA, 29 Dec 2016 | Read review
“Ensure you room has a window - not of all them do!”
 of 5 bubbles ohnobonobo, 22 Dec 2016 | Read review
“A room with a balcony is special.”
  • Balcony Room
  • Street View from Balcony Room
  • Welcome Amenities
  • Day Room Bed
 of 5 bubbles PVDVermont, 17 Dec 2016 | Read review
“I had a superior room which was huge and good value. Huge bed.”
  • bed
  • bathroomno fraud/rmg-pmg
 of 5 bubbles GringoEnMiami, 11 Dec 2016 | Read review
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