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Crowne Plaza West Hanoi Residences

11 reviews
#251 of 607 Hotels in Hanoi
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Traveller (16)
Room & Suite (31)
Dining (11)
Overview
  • Excellent64%
  • Very good36%
  • Average0%
  • Poor0%
  • Terrible0%
7 May 2017
“Great stay!!”
5 May 2017
“Hanoi Residences”
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza West Hanoi Residences
Special Offer: Flash sale: up to 30% off
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Contact Info
Name/address in local language
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Reviews (11)Write a Review
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1 - 5 of 5 reviews
Reviewed 7 May 2017 via mobile

We booked a 3 bedroom apartment at the residence and this was fantastic. Plenty of space, washing facilities, kitchen dining etc.. Staff were fantastic, had a minor hiccup with a pre- booked transfer but Management handled the problem well. Had some delicious meals at the...More

1  Thank No-one76
Response from Trang D, E-Commerce Executive at Crowne Plaza West Hanoi ResidencesResponded 8 May 2017

Dear 'No-one76', Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards,...More

Hotel's Favourite
Reviewed 5 May 2017

Excellent Service! Staff is willing to go out of their way to assist you in your travel plans and go out of their way to make you feel comfortable at the hotel. The staff helped me arrange a car and gave me suggestions on places...More

Thank t0kra
Response from Trang D, E-Commerce Executive at Crowne Plaza West Hanoi ResidencesResponded 8 May 2017

Dear 't0kra', Thank you for your stay with us at Crowne Plaza West Hanoi Residences. We would also like to say thank you for taking time to post this review on TripAdvisor. All comments are valued and appreciated. We appreciate your comments about our staff....More

Reviewed 13 January 2017

I decided to stay at the Residences of the Crowne Plaza owing to my young children and mother visiting Hanoi. We had a three bedroom apartment that was huge - the facilities were first rate and the kids loved being there. A bonus was having...More

Thank Sebcat14
Response from Trang D, E-Commerce Executive at Crowne Plaza West Hanoi ResidencesResponded 23 January 2017

Dear 'Sebcat14', Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Trang...More

Reviewed 10 June 2016

Within the last 2 years I had four stays (2-5 days each) here - what can i say, i am a big fan (got an upgrade last time --> also the suits are nice:))! During weekdays the hotel is full of Korean/Chinese/Japanese Tech People (so...More

Thank zbiTMS
Response from tsujip, Manager at Crowne Plaza West Hanoi ResidencesResponded 30 August 2016

Dear “zbiTMS”, It’s great that we could make you a fan of the Crowne Plaza West Hanoi Residence. The feel at the Crowne Plaza West Hanoi Residence is different to the hotel. The rooms are larger, there are proper cooking facilities in the room, but...More

Reviewed 6 February 2013

The best place to stay in Hanoi, the position is out of the croweded streets of the city, the room are comfortable, clean and very large, the staff is perfect speaking a perfect english, the gym is really new as the swimming pool and the...More

3  Thank luca2982
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free Internet
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Casino and Gambling
Bar/Lounge
Details
Price range
US$115 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Hanoi
#67 Luxury Hotel in Hanoi
#97 Spa Hotel in Hanoi
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Hanoi
#67 Luxury Hotel in Hanoi
#97 Spa Hotel in Hanoi
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (31)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (1)
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