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Hanoi Moment Hotel

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#56 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Moment Hotel
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549 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Reviewed 12 January 2015

Amazingly helpful and friendly staff. Rooms were always immaculate everyday. 10 - 15 mins walking distance to the lake and major restaurants which is beneficial if you prefer it to be on the more quieter side. Highly recommended.

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Thank DaraSan
Singapore, null, Singapore
Reviewed 11 January 2015

100% satisfy for their five star service! hotel facilities not really fantastic, but location and hotel service are great. definitely value for money! We stayed at Executive suite and Junior suite each night, both are nice designs and comfortable. I found the Junior suite is good enough if you don't need a living room.

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Thank pslaw
Toulouse, France
Reviewed 11 January 2015

The hotel is really authentic in a smaller street in the old quarter, perfectly located to visit the main sights, only some walking minutes away from the lake. The hotel even offers the reservation for a cyclo "Riksha". The price per hour cannot be beaten, even if you are a great bargainer. We got an upgrade and had a beautiful...

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Thank MarieLuise80
Sydney, New South Wales, Australia
Reviewed 6 January 2015 via mobile

This has to be one of the most fantastic hotels in all of Vietnam. The staff are delightful and take the time to make you feel like prt of the "Hanoi Moment family." The location of this Hanoi Moment 2 is excellent. A quieter area, about 10-15 mins walk from the lake. The generosity of Hanoi Moment 2 astounds me....

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1Thank Michael S
Singapore
Reviewed 4 January 2015

We stayed for 2 nights over New Year 2015. The staff is outstanding, extremely friendly and helpful - going out of way to accommodate your needs (giving last minute family room at same rate, getting taxis/ booking restaurants). Hotel location is excellent – in the heart of Hanoi old quarters. The rooms are spacious, clean, with basic amenities like water,...

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Thank AmbrishJ9
Singapore, Singapore
Reviewed 1 January 2015

My husband and i took up the retreat package for couples in Dec' 14 (hotel stay + 2days 1night at Halong Bay). The whole trip was well arrangement from the moment we arrived Noi Bai airport. The staff are extremely friendly and helpful and with a cheerful smile and greeting every morning. The hotel and room are clear and well...

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Thank Adedartan
Singapore, Singapore
Reviewed 29 December 2014

We stayed for 3 nights over Christmas 2014. The staff were outstanding, extremely friendly and helpful - without their service I would not have given such a high rating. Our room was a junior suite, it was comfortable and spacious enough for two, bathroom was quite small but clean, balcony was meant to have panoramic views of the city but...

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Thank ambeb
Sydney
Reviewed 29 December 2014 via mobile

Very well presented, clean and comfortable hotel. The star here is the staff who were perfect. Greeted us by name and were so friendly every day! Shower was very pretty and creative in the way they set it up. Air con worked fabulously and hotel was in a good location - we walked pretty much everywhere.

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Thank jenw83s
Toronto, Canada
Reviewed 23 December 2014

Pros - Great location in the old town - Extremely helpful and friendly staff - can't say enough about how wonderful they are - Nice room, pretty decent size - Nicely decorated room - Good breakfast, which is included, yummy pho - Nice patio overlooking the city Cons - Bathroom is small and a bit dated. If the bathroom was...

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Thank Susan D
Auckland Region, New Zealand
Reviewed 18 December 2014 via mobile

We stayed at this hotel before and after our trip to Sa Pa, for a total of 4 nights, and can't recommend it enough. Of highest commendation is the staff friendliness and service ethos. We are a family with 4 kids, and had the double floored penthouse, which was excellent. Breakfast was something everyone looked forward to each morning, so...

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Thank janelizpin

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 

Additional Information about Hanoi Moment Hotel

Address: 42 Hang Cot Street, Hoan Kiem District | Old Quarter, Hanoi 10000, Vietnam (Formerly Hanoi Moment Hotel 2)
Region: Vietnam > Hanoi
Price Range: $45 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Moment Hotel 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#17 Romantic Hotel in Hanoi
#19 Family Hotel in Hanoi
#51 Business Hotel in Hanoi
#51 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Moment Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like higher room”
 of 5 bubbles nguyenthuhuyen19612, 6 Jan 2017 | Read review
“If you need quiet, don't book a room on the street. Noise didn't bother us. Others may not like the pulse of the city noises.”
 of 5 bubbles Revere, 3 Jan 2017 | Read review
“high floor with city view”
 of 5 bubbles domecfe, 13 Dec 2016 | Read review
“Ours was on the 6th floor, 602.”
 of 5 bubbles AvrilC766, 21 Nov 2016 | Read review
“As the lift stops/ends at the 6th floor, i then had to go up a small flight of stairs to my room”
 of 5 bubbles ealees, 17 Apr 2016 | Read review
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