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Golden Silk Boutique Hotel

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#90 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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784 Reviews from our TripAdvisor Community

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Showing 679: English reviews
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Reviewed 1 week ago via mobile

We came in to Vietnam that night and we were tired but we're able to find it and they were very helpful.We stayed there for two days left and came back three days later and they upgraded us up.Over all it was very good.

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Helpful?
Thank G-man1234567890
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear G-man 1234567890, Thank you for sharing experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Brisbane, Australia
Reviewed 2 weeks ago

This hotel is set in a street full silk shops. The hotel is clean, staff friendly and helpful, rooms clean. We had ordered vegetarian at The restaurant and it was really amazing and well presented, we went a way well satisfied. As the hotel is near the center of the city it is easy to walk to many well know...

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Helpful?
1Thank Ross c
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Ross c, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Sydney, Australia
Reviewed 2 weeks ago via mobile

I stumbled across this little 10 story hotel whilst in Hanoi, I enjoyed the location in the old part of town but still well with in walking distance to the lake and other popular tourist attractions. I have stayed twice and the first time was upgraded to the Presidential suite whilst not top end 5 star it was beautiful, clean,...

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2Thank Classic_1965
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Classic 1965, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

bahrs scrub
Reviewed 2 weeks ago via mobile

Good hotel. Clean and comfortable. Nicely decorated. Staff were nice. Well situated in the centre of the old quarter. Close to lake. Food was good. We were upgraded on second stay to presidential suite - we felt very privileged 😃

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2Thank Jeanette v
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jeanette C, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Reviewed 2 weeks ago via mobile

They hotel is differently not as impressive as the hotel pictures. This hotel at best is a 3 star hotel and that saying that is being generous . Aside from the doorman, the hotel staff seemed pretty indifferent about your experience or what you are asking about. They definitely like to nickel and dime you. There are not enough wall...

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Helpful?
Thank T L
Reviewed 2 weeks ago

It was a amazing the best time ever when i arrived i was greeted by Lee and Tracy with a welcoming drink and fruit.They checked me in did not wait long the rooms are great and beds are very comfortable.The rooms were very quite no noise at all so you can have the perfect rest or sleep.The food was the...

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Helpful?
1Thank Liz W
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Liz W, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. Your kind words has been shared with our team & special to Lee & Tracy. Thank you again for choosing stay & using our FnB service everyday with us. It was our pleasure to serving you & we look forward to serving you...

Reviewed 2 weeks ago via mobile

We stayed here upon arrival to Hanoi. We liked it so much we booked in again when we got back from Halong Bay. Lost an iphone6s and they found and returned it by morning time! Clean, comfortable, perfect location, and super friendly staff!

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Helpful?
2Thank Justin F
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Justin F, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Delta, Canada
Reviewed 3 weeks ago

Rooms were small but nice and clean. We were on the 9th floor, and although we didnt have much of a view, the room was very quiet. Breakfast had a good selection. Good location for walking to lake, park. Lots of nearby restaurants and shops.

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1Thank Marsha C
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Marsha C, Thank you for sharing experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

North Vancouver, Canada
Reviewed 3 weeks ago

This was the base for our visit to Hanoi at the start of our G Adventures "Experience Vietnam" visit and you can see why a travel company would pick it. The rooms are clean, the breakfast is built to suit many different needs and the staff is attentive. The hotel is close to many great street food stops, as our...

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Helpful?
Thank Rod502
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Rod502, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to welcoming you back. Kind regards, Emily Chu General Manager

Reviewed 3 weeks ago via mobile

If you get room 302, definitely ask to change to another. There's not even a smidgen of natural light, and it's above the kitchens. They start working a lot earlier than most people prefer to wake up.

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Helpful?
Thank Belinda E
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Belinda E, Thank you for your feedback about our room 302. I do highly appreciated it & I had seriously look at those pointed problems then our technical make sure that they can fix it. I do apology for the inconvenience caused to you & I hope you will give us a chance to fix it. Please email me...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $72 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#56 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet night avoid the road side.”
, 23 Feb 2017 | Read review
“Not street view”
MesutInceoglu, 19 Feb 2017 | Read review
“Rooms on the 8th floor are spacious and facing the city proper”
cdc921, 16 Feb 2017 | Read review
“if you want quiet opt for a room at the rear”
GeoffKing_10, 10 Feb 2017 | Read review
“rooms with no windows are quiet”
goalsgirl, 28 Jan 2017 | Read review
5 of 5