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Golden Silk Boutique Hotel

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Traveller (265)
Room & Suite (334)
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Overview
  • Excellent42%
  • Very good45%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“studio suite”(18 reviews)
“great location”(127 reviews)
“old quarter”(209 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Golden Silk Boutique Hotel
Offers & Announcements: COOL SUMMER!!!
Offers from Golden Silk Boutique Hotel
Offers & Announcements: COOL SUMMER!!!
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Reviews (887)
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332
76
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11
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All reviewsstudio suitegreat locationold quarterhang gai streetpiano barhalong baybusy streetno windowwithout windowsother hotelshoan kiem lakecentral hanoiwalking distancelarge roomthe hotel is cleanwater puppet theatrebuffet breakfast
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21 - 25 of 767 reviews
Reviewed March 22, 2018

Stayed here for 2 nights on our way to Ha Long Bay and returned for a further night before flying off to Hoi An. It's not exactly a flash hotel with all the bell and whistles but a nice clean comfortable place to rest for...More

Thank Macgutz
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded March 27, 2018

Dear Macgutz, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Reviewed March 12, 2018

Golden Silk hotel is in a perfect location for seeing Old Town - easy walking to the lake, old houses and temples, and great food. The hotel is very clean and comfortable. Beds are good, wifi is reliable, staff are friendly and helpful. Room was...More

Thank Ms G
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded March 17, 2018

Dear Ms G, Thank you for sharing satisfy experience about your recent stay with Golden Silk hotel. Especially, your information about the room without window is highly appreciated. it not only help us to improve both service & facilities but also bring up a positive...More

Reviewed February 16, 2018

Hotel was in need of a deep cleaning and refurbishing. We stayed two separate nights with one room very small and the second room much larger and slightly more updated but both rooms were quiet. Considering equivalent properties in the area, I would say the...More

Thank Kim S
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded February 22, 2018

Dear Kim S, Thank you for choosing to stay with Golden Silk hotel & your feedback. We always do appreciate both negative & positive feedback as they help us to maintain & improve our service & facilities as well. We hope that have another chance...More

Reviewed February 14, 2018 via mobile

This place offers good value, it is located on Silk Road in the old town. Bedrooms are reasonably spacious and room decor is to a good standard. Staff are pleasant and helpful, although the front desk team can seem slightly aloof on occasion. Beds are...More

Thank D H
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded February 21, 2018

Dear D H, Thank you for sharing experience about your recent stay with Golden Silk hotel & your good will to recommend us to others. We look forward to welcoming you back Kind regards, Emily Chu General Manager

Reviewed February 2, 2018 via mobile

This was my second visit to Hanoi, I have stayed here both times. It is a great place to stay. Very nice, clean and hospitable. The employees are very helpful and nice. I would recommend anyone staying here, it is in the old quarter and...More

Thank Thomas A
Response from Emily C, General Manager at Golden Silk Boutique HotelResponded February 21, 2018

Dear Thomas A, Thank you so much for sharing satisfy experience & your good will to recommend us to others. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$50 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hanoi
#39 Romantic Hotel in Hanoi
#39 Luxury Hotel in Hanoi
#56 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$50 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hanoi
#39 Romantic Hotel in Hanoi
#39 Luxury Hotel in Hanoi
#56 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (265)
Room & Suite (334)
Dining (49)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
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annierosewright
January 25, 2018|
AnswerShow all 3 answers
Response from Malaiya S | Reviewed this property |
6.30am to 10.00am. The breakfast is decent but you may get bored eating the same dishes every other day.
0
Votes
Helenturkey
December 10, 2017|
AnswerShow all 6 answers
Response from flashpacker50 | Reviewed this property |
Hi Helen You are from Whitstable like me!! I think rooms vary hence reviews. We had balcony suite at front on 7 th floor. It was not noisy? I think rooms at the back have no windows? Location is great just walk everywhere... More
1
Vote
jo_kent1
April 4, 2017|
AnswerShow all 4 answers
Response from SeattleBrooklynBoy | Reviewed this property |
Yes breakfast is open to anyone. Depends what country you come from and the currency you use. We came from the US and thought with our exchange rate it was inexpensive
1
Vote
Room Tips
"get a room with outside windows"
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"Definitely a room with a window to the street or with a balcony. It can get claustrophobic in the the Deluxe..."
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"Get a room with a window or balcony."
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"If you desire a window, request a room on an upper floor."
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