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Golden Silk Boutique Hotel

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#88 of 574 Hotels in Hanoi
Certificate of Excellence
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738 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Wellington, New Zealand
Reviewed 19 July 2016 via mobile

This was my first stop in Vietnam, and in general the hotel is nice. There were never many people in the hotel restaurants or bars, but it is located centrally in the old quarter and easy to explore from. I was surprised to be charged for water when I checked out, having read the room charge list and finding water...

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Helpful?
Thank 2HMP007
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear 2HMP007, Thank you for sharing experience about your recent stay with Golden Silk hotel. We regret that there was unclear between free water (on the table) & be charged water (inside minibar). I had work out with front desk staff & instructed to them that should carefully introduce to each customer about 02 free bottle of water. My apologies...

London, United Kingdom
Reviewed 17 July 2016

This is a nice boutique hotel, located on Hang Gai in the old quarter of Hanoi. It's right in the middle of the hustle & bustle of shops and restaurants, and just a few minutes' walk from Hoàn Kiếm Lake, St. Joseph's Cathedral Square and other delightful places to wander, eat, shop and hang out. The hotel is clean, modern,...

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Helpful?
Thank frequenttraveller63
Makati, Philippines
Reviewed 12 July 2016

I found this hotel on Trip Advisor while I was looking for a place to stay in Hanoi. I must thank all of you who gave me a very good view of what this hotel is like. I am managing a big group of students from all around Asia on a learning exchange trip and so I needed a place...

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1Thank Filipina
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Elvie & Bill, Thank you so much for sharing great experience about your recent stay with Golden Silk Hotel. We had very nice time & pleasure to serving your group too! Thank you again for choosing to stay with us & looking forward to welcoming you back. With my best regard, Emily Chu General Manager

Leeton, Australia
Reviewed 6 July 2016 via mobile

An amazing hotel with fantastic service. Super comfortable, classy and clean rooms. Great location, as well. We walked to the lake, around the old quarter, and had a food tour booked for us from the hotel. The tour was Food on Foot with Long. Long was the best! So funny, considerate and charming. He sang to us and showed us...

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Helpful?
1Thank amyrolls
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Amyrolls,, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Yes! "life is good" also when we read your review! It was our pleasure to serving you & We look forward to serving you again. Kind regards, Emily Chu

Reno, Nevada
Reviewed 3 July 2016

The location cannot be better. It is surprisingly quiet in the rooms considering the location is in the Old Quarter. The rooms are on the smal side but big enough to move around and room for luggage. It's very clean and the staff is helpful and friendly.

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Helpful?
1Thank Deb W
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Deb W, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manger

Bangi, Malaysia
Reviewed 1 July 2016

Good breakfast with quite a variety of choices. The decoration of the room is just nice. When I requested to change the mattress, they did it within immediately. Hoan Kiem Lake is within walking distance. The famous bum cha restaurant is near by as well.

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1Thank tingsukhua
Melbourne, Australia
Reviewed 15 June 2016 via mobile

We found this hotel to be perfect for our trip. We are going from Melbourne to London and had a 6 day stopover in Hanoi. The room is nice and very clean with lockable safe and great wifi speed. The wifi is all over the hotel at the same speed and not just the lobby. They offered to store our...

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Helpful?
Thank Andy P
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Andy P, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique hotel. We are very happy to hear that Golden Silk Hotel made your trip to be perfect. When you return to Hanoi, please drop me an email then everything will be arranged. Me & my team looking forward to welcoming you back. With...

Perth, Australia
Reviewed 9 June 2016

The old quarter in Hanoi is a full of hustle and bustle and should you want to be in the midst of it the place to be is " THE GOLDEN SILK" its a quaint place with warm friendly staff always eager to help. The rooms are clean and comfortable. The location is excellent as its centrally located and every...

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2Thank Michael D
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Michael D, Thank you so much for sharing GREAT EXPERIENCE about your recent stay with Golden Silk Boutique hotel. I will share your comments to team like a great encouragement to them to make sure always provide best service to our customers. It was our pleasure to serving you & we look forward to welcoming you back. With my...

Hong Kong, China
Reviewed 8 June 2016

The hotel has a very good location in the old town. There are many good restaurants and pubs within walking distance. Although a local hotel, taking the price of VND 1.5 Mio per night into consideration, its very good value for money. Rooms are nicely furnished; everything works & is well maintained. FOC wifi within the premises. Nice and good...

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Helpful?
1Thank Thomas_0608
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Thomas_0608, Thank you for sharing satisfy experience about your recent stay with Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Reviewed 28 May 2016 via mobile

Thank you to Emily and all the staff at the hotel for making our first trip to Hanoi so special. Your staff were fantastic and the room was great. I would also like to thank Ba Ky for looking after us in the roof top bar and making my Wife great whisky sours. Happy to recommend and look forward to...

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Helpful?
1Thank Jon C
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Thank you Jon for sharing your satisfy experience about the recent stay with Golden Silk Hotel. I will share this fantastic review to our team like a great encouragement to them always do the best in their job. It was our pleasure to serving you & we look forward to serving you again. Jon, once again thank you for choosing...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $73 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First get the room, than pay”
 of 5 bubbles opeterhaensel, 12 Jan 2017 | Read review
“Rooms at the rear are quieter, we had a luxury room which had everything you need.”
 of 5 bubbles susanbD722SB, 9 Jan 2017 | Read review
“The king beds are actual kings...very big.”
 of 5 bubbles taylorv2017, 15 Dec 2016 | Read review
“Check whether your room will have an external window.”
 of 5 bubbles M1DXB, 14 Dec 2016 | Read review
“Ask if a room has a window when booking”
 of 5 bubbles PaulaHK2016, 30 Nov 2016 | Read review
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