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Golden Silk Boutique Hotel

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#90 of 578 Hotels in Hanoi
Certificate of Excellence
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Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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784 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Reviewed 28 October 2016 via mobile

Stayed here for 2 nights at start of a 17 day trip through Vietnam into Cambodia. We arrived late in the evening for our check in and were greeted with a friendly smile at check in. We were lucky to be upgraded to a balcony room facing the Main Street. Although a room facing the street is noisy with constant...

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Helpful?
Thank Dilynn74
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Dilynn74, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look froward to serving you again. Kind regards, Emily Chu General Manager

Houston, United States
Reviewed 20 October 2016

Located in the old quarter and on Chang Gai (shopping) St. this hotel was a good value and great location. Staff is helpful, breakfast is good and easy walking to shopping, the lake and French quarter. Clean and cheerful.

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1Thank Pj M
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Pj M, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regard, Emily Chu General Manger

Reviewed 19 October 2016 via mobile

I love this small hotel. It's in a great location for going to the night markets and daily accessible to most areas. The rooms are clean modern and staff are so happy and willing to assist with everything. The quality of their food and service is very high

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1Thank Nelson H
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Nelson H, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Perth, Australia
Reviewed 17 October 2016

I don't understand the positive reviews other than the location being good. Rooms were tiny, smelly and damp. We had to have a purifier put into our room running 24/7 for fresh air as there was only a window looking at the interior stairs. Wall paper was peeling and we felt we had to whisper as we could hear the...

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Thank LovetoTravel255103
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear LovetoTravel255103, Thank you for your feedback. it is always important like a vital way of reviewing of level of services and facilities we provide our guest. We are trying all the time to create a feeling guests love But we have failed at your case. On behalf of Golden Silk hotel, I would like to send my apology to...

Singapore, Singapore
Reviewed 11 October 2016

On the edge of Old Quarter and convenient to walk to Lake Hoan Kiem and the Night markets. This little hotel has friendly staff and a very nice breakfast spread which included cooked western and local items, local fruits, salads, breads, and eggs done on request. There is also a good selection of eateries nearby and around the corner on...

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1Thank Juliana8777
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Juliana8777, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Reviewed 10 October 2016 via mobile

The front of the hotel really stands out compared to the rest of the street. It's beautiful and when you enter the staff I'd very exited and professional. The rooms are nice and clean, only the isolation could be better. We could hear anything going on at the 6th floor. Breakfast is great and there's a lot of options in...

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1Thank thoraxz
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Thoraxz, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regard, Emily Chu General Manger

Reviewed 2 October 2016 via mobile

I stayed for several nights as part of a holiday. The hotel was very well presented and the staff were all very friendly and welcoming. There was a lift which was great for luggage. The hotel is centrally located and I spent time waking around old Hanoi and was able to easily return to the hotel for breaks. The breakfast...

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2Thank Jenny P
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jenny P, Thank you so much for sharing such as great review about Golden Silk Hotel. We are very happy to learn that you had enjoyed everything here. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Kota Kinabalu, Sabah, Malaysia
Reviewed 1 October 2016

Centrally located hotel.Convenient as it is surrounded with variety choices of food outlets and it is indeed at the centre of the shopping areas. The serene lake is just around the corner that provides a better choice to relax for non shoppers. Place look safe and people look friendly. Try the sky bar too. has a better view of Hanoi...

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1Thank GTTulas
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear GTTulas, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Tel Aviv, Israel
Reviewed 30 September 2016 via mobile

The first stop in our honeymoon trip in Vietnam. The staff is lovely, very nice hotel very close to the central Hanoi lake. The room is nice, but a few issues - 1. The bed is quite stiff and squeaking. 2. Lots of noise from the street - at least the room facing the street with balcony. 3. Breakfast could...

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Thank doranca
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Doranca, Thank you for spending time to review us on Tripadvisor. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager

Tauranga, New Zealand
Reviewed 22 September 2016 via mobile

Very central hotel. Excellent location for visiting the Old Quarter and close to Hoan Kiem Lake. Rooms clean and comfortable and breakfast more than adequate. Great location if you plan on walking around the Old Quarters.

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Thank 8carolah

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $72 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#56 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet night avoid the road side.”
, 23 Feb 2017 | Read review
“Not street view”
MesutInceoglu, 19 Feb 2017 | Read review
“Rooms on the 8th floor are spacious and facing the city proper”
cdc921, 16 Feb 2017 | Read review
“if you want quiet opt for a room at the rear”
GeoffKing_10, 10 Feb 2017 | Read review
“rooms with no windows are quiet”
goalsgirl, 28 Jan 2017 | Read review
5 of 5