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    Pan Pacific Hanoi

    1 Thanh Nien Street, Ba Dinh District, Hanoi 10000, Vietnam
    011 84 243 8238 888
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    2017-12-03 2017-12-04
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    US$201
    US$104
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    Traveller (1092)
    Room & Suite (349)
    Dining (82)
    InterContinental Hanoi Westlake
    2,356 reviews
    #72 of 600 hotels in Hanoi
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    The Hanoi Club Hotel & Lake Palais Residences
    269 reviews
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    Sheraton Hanoi Hotel
    1,497 reviews
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    Sun Hotel
    1 review
    #440 of 600 hotels in Hanoi
    0.1 km
     
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sofitel plaza” (159 reviews)
    “west lake” (145 reviews)
    “summit lounge” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Pan Pacific Hanoi
    Special Offer: Free Room Upgrade
    Hotel deals
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,863)
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    1 - 5 of 1,408 reviews

    Reviewed yesterday

    We very much enjoyed our stay at the hotel. We chose it due to its closer proximity to the airport than our previous hotel. We had trouble with our room air-conditioner but they fixed it quickly. The concierge staff was amazing and the breakfast outstanding!

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Jenny M
    Hotel's Favourite
    Reviewed 4 April 2017

    Had a wonderful three nights in Hanoi and totally enjoyed our stay at the Pan Pacific. Friendly staff, good location and comfortable room. Enjoyed our early evening drinks and nibbles on the 17th Floor in the Executive Lounge where we were able to catch up...More

    Review collected in partnership with Pan Pacific Hotels Group
    2  Thank Siety M
    Response from MarcEmmanuel1, General Manager at Pan Pacific HanoiResponded 20 April 2017

    Dear Siety M, Thank you for your great recommendation of our hotel. We were excited to read how much you enjoyed your stay, the access to our Pacific Club Lounge and the breakfast at Pacifica restaurant. Thank you for pointing them out, along with the...More

    Reviewed yesterday

    Our check-in was at the Pacific Club Lounge level (17th floor) and attended to by Mr. Tuan. He was patient and detailed in explaining Club benefits, services availability, etc. He even suggested room upgrades and brought us to have a preview of the rooms. But...More

    Thank wwsm
    Reviewed yesterday

    Hanoi is a frenetic city, particularly the streets and scooters, so it is nice to return to an oasis where people know your name, and are committed to your peace and tranquility. The Pan Pacific Club is an especially nice retreat for breakfast and early...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Mr E
    Response from MarcEmmanuel1, Manager at Pan Pacific HanoiResponded yesterday

    Dear Mr E, Thank you for choosing Pan Pacific Hanoi for your recent stay and for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if...More

    Reviewed 2 days ago

    When you are in a strange country you want to make sure that the hotel you stay at gives you a break from the hustle and bustle of the very hectic streets around Hanoi, this hotel is ideally located just off the river which has...More

    Thank Warren J
    Response from MarcEmmanuel1, Manager at Pan Pacific HanoiResponded yesterday

    Dear Warren, Thank you for taking the time to review your stay with us and for recommending our hotel to other travelers. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with...More

    InterContinental Hanoi Westlake
    2,356 reviews
    #72 of 600 hotels in Hanoi
    1.3 km
     
    The Hanoi Club Hotel & Lake Palais Residences
    269 reviews
    #197 of 600 hotels in Hanoi
    0.3 km
     
    Sheraton Hanoi Hotel
    1,497 reviews
    #89 of 600 hotels in Hanoi
    1.4 km
     
    Sun Hotel
    1 review
    #440 of 600 hotels in Hanoi
    0.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$110 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Hanoi
    • #20 Luxury Hotel in Hanoi
    • #26 Family Hotel in Hanoi
    • #30 Spa Hotel in Hanoi
    • #38 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Expedia, Ctrip TA, Booking.com, Hotels.com, Priceline, Cancelon, Hotwire, Travelocity, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Pan Pacific Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Sofitel Plaza Hanoi Hotel Hanoi ,
    • Accor Plaza Hanoi ,
    • Sofitel Hanoi ,
    • Hanoi Sofitel
    Add Photo Photos
    Traveller (1092)
    Room & Suite (349)
    Dining (82)
    Pool & Beach (29)
    Hotel & Grounds (696)
    Bathroom (60)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    The Hanoi Club Hotel & Lake Palais Residences
    269 reviews
    .35 km away
     
    Sun Hotel
    1 review
    .11 km away
     
    Nearby Restaurants
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    .02 km away
    A la folie
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    47 reviews
    .21 km away
    Ming Restaurant
    66 reviews
    .02 km away
    Nearby Attractions
    Chua Tran Quoc
    786 reviews
    .39 km away
    West Lake
    1,606 reviews
    .30 km away
    Asia Top Travel
    472 reviews
    .46 km away
    Custom Vietnam Travel Day Tours
    299 reviews
    .49 km away
    Ask a question
    Questions & Answers
    tosiah a
    9 October 2017|
    AnswerShow all 8 answers
    Response from Peter M | Reviewed this property |
    I think about 1km
    0
    Votes
    amanto07
    6 March 2017|
    AnswerShow all 5 answers
    Response from MarcEmmanuel1 | Property representative |
    Dear Amanto07, Thank you for your question and the interest in Pan Pacific Hanoi. We would be able to suggest a few options both for purchasing and for hiring local Vietnamese outfits. Please contact our Concierge team... More
    0
    Votes
    kinderlady
    3 January 2017|
    AnswerShow all 4 answers
    Response from 659dahlial | Reviewed this property |
    Surrounding the hotel, there are a few small cafes and It's about 10 minutes walk towards the lake.
    0
    Votes
    Room Tips
    "Go for the higher floor rooms with Lake Views."
    Read review
    "Get a club room. You will not regret it."
    Read review
    "suites are great"
    Read review
    "Take room with West Lake view"
    Read review
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