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    Pan Pacific Hanoi

    1 Thanh Nien Street, Ba Dinh District, Hanoi 10000, Vietnam
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (968)
    Room & Suite (337)
    Dining (78)
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    Overview

    • Excellent52%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sofitel plaza” (159 reviews)
    “west lake” (163 reviews)
    “rooftop bar” (75 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,669)
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    1 - 5 of 1,669 reviews

    Reviewed 3 days ago
    Google Translation

     1日だけの滞在となってしまいましたが、部屋も広く、調度品も落ち着いており、機能的な良いホテルでした。17階でチェックイ...More

    Thank jshtyo
    Reviewed 6 days ago

    We spent three nights in this beautiful hotel and thoroughly enjoyed the experience. The view from our window was amazing and the location was perfect for exploring the city. The staff were very friendly and looked after our every need. We ate at the bar...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Lynda A
    Reviewed 1 week ago via mobile

    We stayed here for 4 nights as part of a Luxury Escape package and really enjoyed the experience. Very pleasant room overlooking the lake, quiet (we slept well). Breakfast was fresh with many choices. Service was impeccable. We could walk to Old Quarter, the Mausoleum,...More

    Thank Bev S
    Reviewed 1 week ago

    If you are to travel to Hanoi, this is, hands down, the hotel to stay at. The service is just exceptional. They really went out of their way to help me in every single occasion they had a chance to do so. Their spa has...More

    Thank RaulMex70
    Reviewed 1 week ago

    Though a little dated, we enjoyed the location of the hotel (next to the Westlake) with amazing view of the lake from the room. Across the street is a KFC (which the kids enjoyed) and I enjoyed the coffee at the many cafes around the...More

    Thank beramkumar
    Response from MarcEmmanuel1, General Manager at Pan Pacific Hanoi

    Dear beramkumar, Thank you for staying with us and for taking the time to share your experience on TripAdvisor. Our sincere apologies for not completing reaching your expectations, although our team seems to have impressed you during your stay. We are most proud of our...More

    InterContinental Hanoi Westlake
    2,196 reviews
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    1,335 reviews
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    Melia Hanoi
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    Sofitel Legend Metropole Hanoi
    6,134 reviews
    #39 of 578 hotels in Hanoi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$92 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Hanoi
    • #21 Luxury Hotel in Hanoi
    • #26 Family Hotel in Hanoi
    • #29 Spa Hotel in Hanoi
    • #38 Romantic Hotel in Hanoi
    Photos
    Traveller (968)
    Room & Suite (337)
    Dining (78)
    Pool & Beach (26)
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    Nearby Attractions
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    Questions & AnswersAsk a question
    amanto07
    Is there a near shopping area where I can buy a modest price for colorful Vietnamese dresses? I need one for my event in Hanoi.
    6 March 2017|
    Answer Show all 5 answers
    Response from MarcEmmanuel1 | Property representative |
    Dear Amanto07, Thank you for your question and the interest in Pan Pacific Hanoi. We would be able to suggest a few options both for purchasing and for hiring local Vietnamese outfits. Please contact our Concierge team... More
    0
    Votes
    kinderlady
    I want to know is it walking distance to attractions? Any night life around?
    3 January 2017|
    Answer Show all 4 answers
    Response from 659dahlial | Reviewed this property |
    Surrounding the hotel, there are a few small cafes and It's about 10 minutes walk towards the lake.
    0
    Votes
    Mimi F
    Hi. we are coming back to Hanoi from Halong Bay on the 18th 6pm. and our flight is 20th 1am. Does your hotel have 1.5 day rates? since we check-in late and out beyond 2pm? Pls let me know asap so I can book.
    6 November 2016|
    Answer
    Response from Marc E | Property representative |
    Dear Mimi F, Warm greetings from Pan Pacific Hanoi. We would be pleased to offer you our Best Available Rate of USD 130.00 (plus tax and service charge) for the nigh of 18th November, followed by our "Day Rate" of USD 100.00... More
    0
    Votes
    Room Tips
    "A high floor overlooking the lake."
    Read review
    "Ask for Lakeview room !!"
    Read review
    "Premiere Lake View Room - a good view of both lakes."
    Read review
    "Level 14 up. Look for a room overlooking lake"
    Read review