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Hotel Nikko Hanoi

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Traveller (469)
Room & Suite (327)
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Overview
  • Excellent42%
  • Very good45%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (865)
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Traveller rating
165
112
40
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8
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LanguageEnglish
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165
112
40
9
8
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All reviewsjapanese guestspark viewclose to the train stationold quarterfive star hotelwifi is freebusiness tripbreakfast choiceswill stay there againstayed here for three nightsrooms are spaciousphoother hotelsexcellent hotelrecommend this hotelfrench quarterhotel staff
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1 - 5 of 334 reviews
Reviewed 2 weeks ago

The experience at Hotel Nikko was outstanding, the location was not the best but it was okay nonetheless. When we arrived at the hotel, there were 2 nicely dressed bellboys who helped us take our luggages and bags and when we checked in, the concierge...More

Thank Eugen E
Response from Nikko H, Guest Relations Manager at Hotel Nikko HanoiResponded 1 week ago

Dear Mr/Ms Eugen E, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We’re delighted to hear that you have enjoyed your stay as well as comforted with the facilities of our hotel....More

Hotel's Favourite
Reviewed October 1, 2017

I had a week stay at Nikko Hotel to work and have never forgot that time. Location of the hotel is good: close to the local neighborhood that you can walk and learn more about the local style. Japanese restaurant is quite expensive but delicious...More

60  Thank Tiffanie H
Response from Nikko H, Guest Relations Manager at Hotel Nikko HanoiResponded October 8, 2017

Dear Mr/Ms Tiffanie H Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We’re delighted to hear that you have enjoyed our hospitality as well as comforted with the cleanliness of room. And...More

Reviewed 3 weeks ago

The quit cover has blood staining on several area, even housing keeper change the new set but still has other dirt. Disappointed on the hygiene! Service and location are good. The Japanese restaurant is good.More

Thank Asther C
Response from Nikko H, Guest Relation team at Hotel Nikko HanoiResponded 2 weeks ago

Dear Mr/Ms. Asther C, Thank for sharing your experience with us. We are happy to hear that you enjoyed our service and location. We do however apologize for the room experience about the cover during your staying and appreciate you sharing this detailed feedback with...More

Reviewed 3 weeks ago

Specially admiring the staff sympathy and helpfulness. The restaurant had different options including buffet and a la carte with attractive and tasteful food.. The room was very good and perfectly clean.More

Thank joaolmonteiro
Response from Nikko H, Guest Realtion Team at Hotel Nikko HanoiResponded 3 weeks ago

Dear Mr./Ms. joaolmonteiro Thank you for your feedback regarding your stay at our Hotel Nikko Hanoi. We are happy to hear that you enjoyed the restaurant as well as our services. It is positive feedback such as yours that encourages our staff to continue striving...More

Reviewed 3 weeks ago via mobile

Our experience started off badly and then became worse. It is not a hotel for tourists. It is situated on a noisy, busy road and our sleep was disturbed all night by car horns. It is a medium quality hotel for business people. Our experience...More

Thank Brian B
Response from Nikko H, Guest Realtion Team at Hotel Nikko HanoiResponded 3 weeks ago

Dear Mr. Brian B Thank you for your recent stay with us and giving us your feedback, which was really helpful for us to take appropriate action. Also we are sad and sorry to hear that some inconveniences happened regarding to your recent experiences at...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$87 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hanoi
#62 Luxury Hotel in Hanoi
#83 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$87 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hanoi
#62 Luxury Hotel in Hanoi
#83 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (469)
Room & Suite (327)
Dining (118)
Pool & Beach (29)
Amenities (21)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
pannee2016
February 28, 2017|
AnswerShow all 5 answers
Response from Nikko H | Property representative |
Dear Mr/Ms pannee2016, Warmest Greeting from Hotel Nikko Hanoi, Thank you very much for your concern about our Hotel. In respond to your question, our Hotel is located just 5-10 minutes walking from the main market which... More
1
Vote
Pinkybee
August 31, 2016|
AnswerShow all 2 answers
Response from ady21 | Reviewed this property |
We experienced problem to get a smoking room. I think that they adapt according to the daily demand.
1
Vote
omo-chan
July 16, 2015|
Answer
Response from Nikko H | Property representative |
omo-chan様 この度はお問い合わせを戴きまして、誠にありがとうございます。 お車の手配は可能でございます。 空港からホテルまで、1,386,000ドン(約65USドル)となります。 ご予約が必要な場合はお手数ですが、フライト情報、ご利用される方のフルネーム、ハノイ市内でしようできる携帯電話番号を合わせて下記までお知らせくださいませ。
0
Votes
Room Tips
"The best views are at the higher floors"
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"good service"
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"Rooms at the east will have chance to over looking the lake nearby"
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"Circus view"
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