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Melia Hanoi

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Melia Hanoi
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1,599 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Dublin
Reviewed 1 August 2015

Staying two nights in mid-July and could find very little fault. Service is great from the moment of arrival and all the way through. The only small fault was the queue for breakfast when there were obviously spare tables. This said the delay was short. Lay-out of restaurant is a bit strange with the buffet at the start leading to...

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Helpful?
1Thank Larry C
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, First of all, I would like to thank you for having chosen us for your last stay in Melia Hanoi, as well as for taking the time to post your opinion on Tripadvisor. I am sorry to hear that you had to queue for breakfast when there were obviously spare tables. This is definitely not the kind...

Bangkok, Thailand
Reviewed 30 July 2015

I've stayed in Melia Hanoi Hotel for four (4) days in the first week of July. Overall, it was a relaxing and stress-free stay. I can't say anything negative about the hotel. First off, the lobby is large and welcoming and the receptionists are warm and nice. My check in process was a breeze. The room I had was on...

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Helpful?
Thank Nadj1018
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your fantastic review as well as wonderful comments. We are delighted to know that you really enjoyed your stay with us. It is always a pleasure to receive such positive feedback. I will share your comments with our team, who I am...

Luzon, Philippines
Reviewed 30 July 2015

The hotel is situated at a good location that is accessible to the travelers. The staffs are courteous, friendly and accommodating, and the food they serve are great specially the desserts, pastries and cakes .

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Helpful?
Thank Marian B
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for your kind words and for taking the time to share your experience with us. It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Thank you again for your...

Perth, Australia
Reviewed 24 July 2015

This Hotel is in a great location, Walking distance to the Lake, Museum, Restuarants. Staff are very friendly. Rooms spacious. Breakfast great. Lots to chose from. Very much a Business Hotel but we had no problems. The paper was delivered to our room every morning. The pool is a good size and you can have a drink around it. It...

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Helpful?
Thank Nicole D
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have achieved...

Perth, Australia
Reviewed 15 July 2015

the hotel is very well presented and we were greeted by friendly staff. The room comfortable fitted 3 ppl. The bed was like sleeping on a slab of concrete which I ordered extra blankets to Line the bottom of the bed for some comfort. The nightclub over the road gies until 2:30am and the noise is terrible. The windows are...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank nicolea893
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, First of all I would like to thank you for taking the time to give us your comments. I am very sorry to hear that your stay was not really satisfactory. Your opinion is very important for us and you have our commitment that all of your comments will be used to improve our services. Regarding the...

Dasmarinas City, Philippines
Reviewed 14 July 2015

Front view of the hotel is very good. The lobby is very spacious and elegant. It has 2-3 restaurants and cafes. The rooms were spacious enough. It has flat screen tv, mini bar and ref. with complimentary bottled drinking water and coffee. There is a safety deposit box. All toiletries are available. It has a bathtub. Our room window has...

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Helpful?
1Thank BTusing X
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Melia Hanoi. It is a pleasure for us to know that you had a incredible experience between us and you loved our rooms and all the hotel. Client’s satisfaction is our ultimate commitment and we would like to thank you again for your kind comments. Hoping to...

Wales
Reviewed 9 July 2015 via mobile

Stayed 3 nights the hotel very classy good position about 10 minutes walk to the lake and park,we had the 8th floor rooms which is very quiet. But they are renovating the upper floors so noisy in the day and disco noisy until about 3am had dinner in hotel fab all u can eat for £26 with lobster would recommend.

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Helpful?
Thank Lisdar
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review about our hotel facilities. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay; to have achieved this goal is a real...

Cambridge, United Kingdom
Reviewed 8 July 2015 via mobile

From arrival, I was so impressed with this hotel. Firstly, my sister and I got our room upgraded to a deluxe suite for free, and were welcomed with an amazingly clean and well-equipped room. The leisure facilities are plentiful with a state of the art gym and a very nice pool. The breakfast option was delicious however we did not...

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Helpful?
1Thank Joe B
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, It is very nice to read your kind comments about Melia Hanoi. We are very happy to know that you enjoyed your stay and that you felt very impressed. Your positive comments will help us with our continuing effort to improve the service quality for our guests. Looking forward to welcoming back to Melia Hanoi. Best Regards,...

Manila, Philippines
Reviewed 6 July 2015

Stayed for 3 nights for a business conference. Melia Hotel Hanoi is very much conducive for business and leisure stay. Premium room is very pleasant and relaxing. The bed is oversized for a single occupancy. Room design complements my expectation of a 5 star hotel. Facilities such as Gym and SPA is great. Warm and friendly staff are always ready...

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Helpful?
1Thank ArchDon
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, I would like to thank you very much for publishing such inspiring and motivating words on Tripadvisor, which will help us with our continuing effort to improve the services quality for our guests. We are really proud that you had such a wonderfull experience and our hospitality met your expectations. I will share your comments with our...

Antrim, United Kingdom
Reviewed 2 July 2015

We stayed here 3 nights on a recent tour of Vietnam and Cambodia. The entrance of the hotel is very impressive and the staff are pleasant and welcoming. The rooms were tastefully furnished and comfortable and the shower was excellent. The buffet deal with unlimited wine was very good and the breakfasts were delicious with fresh lychees and dragon fruit...

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Helpful?
1Thank Nuala798
MeliaHanoiHotel, Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us for your holidays and for your comments about our hotel. Your opinion is very important for us and you have our commitment that all of them will be used to improve our services. We are glad to know that you really enjoyed our breakfast. Our goal is always to make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: $133 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda and Expedia so you can book your Melia Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#15 Luxury Hotel in Hanoi
#25 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
9 questions
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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quieter side of the hotel - we missed that tip. The bar is noisy and you can hear it if you're on that side of the hotel.”
 of 5 bubbles 576christav, 11 Feb 2017 | Read review
“Anything over 15 floors offers a good view.”
 of 5 bubbles paulsO7881DN, 8 Feb 2017 | Read review
“Request an upper floor. Book a larger room. Join the Melia Club for some extras.”
 of 5 bubbles jg20001, 1 Feb 2017 | Read review
“Haven't had a bad room on any of three sides....”
  • A view from room on the 11th floor of the Melia, on a gray and rainy January day in Hanoi!!
 of 5 bubbles S7117YWjohnk, 17 Jan 2017 | Read review
“Our studio suite was excellent.”
 of 5 bubbles saigondave, 16 Jan 2017 | Read review
5 of 5