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Melia Hanoi

2,050 reviews
#76 of 607 Hotels in Hanoi
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Traveller (828)
Room & Suite (518)
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Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“evening buffet”(15 reviews)
“old quarter”(140 reviews)
“great hotel”(93 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Name/address in local language
Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,050)Write a Review
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Traveller rating
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725
463
151
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19
Show reviews that mention
All reviewsevening buffetold quartergreat hotelbusiness hotelupgraded to a suitemodern hotelbusiness triphigh floorfive star hotelhoan kiem lakean upgradethe executive loungebreakfast was excellentcomfortable roomsfrench quarterstayed here for nightshalong bay
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471 - 475 of 1,402 reviews
Reviewed 26 June 2016 via mobile

I was stay here for couple of day because of my business trip. I have to say that the decoration is quite elegant and also look mordern. Melia in my image is quite Vietnamese style with ao dai and brown color. Now its black and...More

Thank Bichtran175
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 11 July 2016

Dear bichtran175, Thank you very much for choosing Melia Hanoi for your recent stay. I also would like to thank you for posting such a kind comment on Tripadvisor. We are proud to know that you had a good stay with us and I am...More

Reviewed 26 June 2016 via mobile

Stayed at Melia for 2 nights 20-22 June. The hotel is beautiful, very clean and the staff are so friendly and helpful. It is a non smoking hotel so there were no musty smells anywhere. The breakfast had everything available to eat including sushi!! I...More

1  Thank Lucy K
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 27 June 2016

Dear Lucy K, Thank you for sharing on Tripadvisor your nice comments about your stay at Melia Hanoi. It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and...More

Reviewed 25 June 2016

a swish, welcoming and friendly hotel offering great service with a smile. The beds are huge and the room spacious immaculate. The bathroom is a wet room with a large shower and usual dressing gown, slippers etc provided. When there was a glitch it was...More

1  Thank Stellahelen
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 27 June 2016

Dear Stellahelen, On behalf of myself and all the staff of Melia Hanoi, I would like to thank you for having chosen us for your recent stay, as well as for taking the time to post your comments on Tripadvisor. It is always a pleasure...More

Reviewed 22 June 2016 via mobile

I'm stay at MELIA for 2night and got a wonderful time at here. Staff is very friendly and helpful specially FO team and concierge. Thanks slots and hopefully I will come back this place soon! The decoration of hotel is very elegant and bright. Also...More

1  Thank Chatchai T
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 27 June 2016

Dear Chatchai T, Thank you very much for your kind words and for taking the time to share your experience with us. We are really proud that you had such a wonderful experience and our hospitality met your expectations. We hope to have you back...More

Reviewed 21 June 2016

Good hotel located in a convenient location. Had problem with pre dawn meal room service and reported to the reception desk, who was very apologetic about it. Hopefully the hotel can do more to provide for its Muslim customers, especially in terms of halal foodMore

Review collected in partnership with Meliá Hotels International
1  Thank kumbailama
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 23 June 2016

Dear kumbailama, Thank you very much for choosing us for your recent stay in Hanoi. We take well note your comments regarding halal food and I would appreciate it very much if you could kindly let me know the details of the happening with room...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$93 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#27 Spa Hotel in Hanoi
#42 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$93 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#27 Spa Hotel in Hanoi
#42 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (828)
Room & Suite (518)
Dining (113)
Pool & Beach (30)
Amenities (56)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Revjohncrosby
31 January 2018|
AnswerShow all 4 answers
Response from Katherine-Marie K | Reviewed this property |
Wow, you’re really demanding an answer, aren’t you! Next time you post a question, try some manners!!
0
Votes
sistercath
13 October 2017|
Answer
Response from TigerLilyReading | Reviewed this property |
Yes the WiFi was good in the rooms we had and good all over the hotel. It’s a top hotel in Hanoi and has all the facilities one would expect of a five star hotel. Enjoy!
1
Vote
bluemocha
5 October 2017|
AnswerShow all 5 answers
Response from TigerLilyReading | Reviewed this property |
We had a twin and double both were fine. Good views and spacious.
0
Votes
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123456
Room Tips
"SKIP the Lounge food!"
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"Say not only Melia, say "The Level""
Read review
"Higher rooms are quieter from the traffic"
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"Upgrading the room was very affordable."
Read review
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