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Sunway Hotel Hanoi

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Traveller (268)
Room & Suite (111)
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Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(71 reviews)
“four star”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
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Reviews (828)
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All reviewsnice hotelold quarterfour starlobby barstayed here for nightsopera housevietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourhalong bayclean roomspho
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171 - 175 of 672 reviews
Reviewed 17 June 2016

We were pleasantly surprised with the Sunway Hotel. The room was adequate size, with comfortable beds. The air conditioning was fine. The service was exceptional and the breakfast was was good-made to order eggs, fruit, coffee , pastries, and delicious Pho. The service was very...More

Thank Gene J
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 19 June 2016

Dear Gene, Thank you for your kind comments and great to know that you appreciated our adequate room with comfortable beds, fine air conditioning, good breakfast & convenient location. Thank you for staying with us and we look forward to serving you again soon. General...More

Reviewed 15 June 2016

We were given a very small room for two people,two extra lamps taking up what little room there was,one chair for two and the aircon was insufficiënt to cool the room,everyone day the door key had to be changed.Would not book into this hotel again.More

Thank glenispc
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 15 June 2016

Dear glenispc, It was most distressing to be informed of your less-than-satisfactory experience during your recent stay with us and we were not able to meet with your high expectations. We take pride in replying to every comment, good or poor, as we value the...More

Reviewed 12 June 2016 via mobile

Stayed here for 3 nights the hotel is a little bit out of the way but is within walking distance of the main centre. We only had b&b and the breakfast was excellent and the room was fantastic. Make sure you grab a map before...More

Thank WelshbabeTonypandy
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 June 2016

Dear WelshbabeTonypandy, Thank you for your kind comments and great to know that you appreciated our excellent breakfast and fantastic room. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi.

Reviewed 7 June 2016

This centrally located hotel would have 5 stars were it not for the ridiculous lighting system in the rooms which lead to us (and others) performing our bathroom functions by the light coming from the lobby.There are a few lights that work outside the system,...More

Thank lizandianp
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 8 June 2016

Dear lizandianp, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our excellent buffet breakfast, Free Wi-Fi and good shower. Thank you for staying with us and we look forward to welcoming you again soon. General...More

Reviewed 7 June 2016 via mobile

We were on a group tour and this was a very good base. Breakfast was excellent, the staff were friendly and helpful. We extended our checkout time as we had an evening flight home, rather than wait in the lounge all afternoon, this enabled us...More

Thank phil59
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 7 June 2016

Dear phil59, Thank you for your kind comments and great to know that you appreciated our excellent breakfast, friendly and helpful staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi.

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Most Booked Properties in Hanoi, Vietnam
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$46 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$46 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (268)
Room & Suite (111)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
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Molly H
April 6, 2018|
AnswerShow all 3 answers
Response from creaturecomforts2015 | Reviewed this property |
Hi Molly H, They have universal power points in the rooms, so you should be ok, take a power board with you, it makes life a little easier.
0
Votes
Nick R
September 18, 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
December 1, 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Room Tips
"upper floors have better view"
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"We had a room at the back of the hotel, it vas very quiet"
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"Away from the lifts means a quieter space."
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"Buy online to get better deals!"
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