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Sunway Hotel Hanoi

776 reviews
#110 of 600 Hotels in Hanoi
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Traveller (238)
Room & Suite (83)
Dining (37)
Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(66 reviews)
“four star”(8 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Offers from Sunway Hotel Hanoi
Special Offer: BOOK DIRECT AND SAVE
Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (776)Write a Review
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All reviewsnice hotelold quarterfour starlobby barstayed here for nightsopera housevietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourclean roomsphohalong bay
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181 - 185 of 635 reviews
Reviewed 10 January 2016

A little far from the city centre, with very few good quality alternatives for dinner in the immediate area, this hotel was well equipped, our room was quiet and comfortable and the staff were all very efficient and friendly. They offered a very good buffet...More

1  Thank Roger R
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 January 2016

Dear Roger R, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and the facilities, excellent breakfast and service.. It has been a joy serving you and we look forward to welcoming...More

Reviewed 6 January 2016 via mobile

This is one of two hotels we stayed in Hanoi. They both were 4 star rated. We preferred the other hotel over this one. Sunway had very professional staff with good English and the shower was great pressure and simple to use. Otherwise, the location...More

Thank wholefood
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 January 2016

Dear wholefood, Thank you for taking time to write a review about Sunway Hotel and your appreciation of our professional staff and good service. We have taken note of your comments and would like to inform you that refurbishments are being carried out to upgrade...More

Reviewed 5 January 2016

Nice hotel surrounded by old hanoi houses, shoplot. Beware of hanoi taxi. Got trick by one small taxi at Ho Chin Minh mausoleum. There was only two taxi as it was around 5pm. Took one taxi with my family back to sunway hotel. Ask the...More

Thank shlimsp
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 January 2016

Dear shlimsp I don’t blame you for feeling the way you do after your experience with the local taxi. You do get the occasional unscrupulous ones but nevertheless there are also some good & professional taxi operators. We are glad that you enjoyed your stay...More

Reviewed 3 January 2016

This is a nice hotel in the city of Hanoi. The surrounding area is lively with restarants and bars. The hotel itself it clean and presentable. The breakfast selection is plentyful although not vast. From here the tourist spots are a taxi ride away.More

Thank kit1978
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 January 2016

Dear kit1978, Thank you for taking time to write and for your kind comments about Sunway Hotel. We are glad that you enjoyed your stay and appreciated our wide selection for breakfast and also the convenient location. It was a pleasure serving you and we...More

Reviewed 1 January 2016 via mobile

Good staff when I first arrived, however keep ur receipts as I paid for my room charge but did not keep the receipt and got charged twice for the one bill.. and was a large bill too.. So b3 careful and make sure u keep...More

Thank Sarah M
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 January 2016

Dear Sarah M It was most distressing to have been informed of your unfortunate experience. However upon reviewing our cctv records we noticed that you had patronized the lounge on 2 occasions, the first you settled your bill in cash at the lounge and on...More

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Traveller (238)
Room & Suite (83)
Dining (37)
Hotel & Grounds (201)
Bathroom (16)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$58 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Luxury Hotel in Hanoi
#58 Business Hotel in Hanoi
#64 Romantic Hotel in Hanoi
#64 Family Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$58 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Luxury Hotel in Hanoi
#58 Business Hotel in Hanoi
#64 Romantic Hotel in Hanoi
#64 Family Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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