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Sunway Hotel Hanoi

2.1 km from Hanoi centre
  • Free Wifi
  • Breakfast included
  • Restaurant
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19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
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674 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Reviewed 27 March 2015 via mobile

The hotel itself and staff are friendly however it is a bit pricey for what you pay for in terms of food! Not great breakfast buffet for vegetarians..however the hotel room was nice, but not that spacious!.

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Helpful?
Thank Shiv S
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Shiv S, Thank you for taking time to post a review about Sunway Hotel Hanoi. We regret we were not able to provide you a wider variety for breakfast for vegetarians. We have on numerous occasions provided ample choices for vegetarians if we have advanced notice or if a guest would inform the staff. Nevertheless we are happy that...

cheshire
Reviewed 27 March 2015

A nice hotel with good rooms,a nice lobby area, good breakfast choices.Its about a 20 minute walk from some of the sites ,the lake,water puppet theatre( very good well worth a look)and the market. It is in an area that looks a bit on the rough side but don't let this put you off as at least you have the...

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Thank aqualungcheshire
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear aqualungcheshire, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. You appreciation of the hotel, the surroundings and natural state that Hanoi is in exemplifies the marks of a seasoned tourist. One who appreciates and observe difference to what they have at home. Our team is motivated by your kind comments. Thank again...

Narre Warren, Australia
Reviewed 25 March 2015

In a great location. We arrived New Years day and were a tad dissappointed that shops weren't open. But in saying this there was a lot of excitement around. The lake was a good 10 minute walk but lovely. We hired a car for 4 hours to take us around. Highly recommend. This was organised by the lovely polite and...

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Helpful?
Thank Barb M
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Barb M, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi and the staff. We are delighted that you enjoyed everything our team provided for you, from the excellent breakfast to the relaxing lobby bar, friendly staff and excellent location. It has been our pleasure serving you and thank again for choosing Sunway...

Bath
Reviewed 17 March 2015

No Gym, No Pool. So What? The staff can't do enough for you, the restaurant is great - again the staff are soooo lovely - the rooms are simple and clean - (only 1 chair in a double room though - a common complaint) - AC a tad noisy, but efficient, but there's a bedside control panel WITH A CLOCK!!...

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1Thank IgnatiusJBath
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear IgnatiusJBath, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We are delighted to know that you appreciate our clean & simple rooms, laundry service and the excellent service from all of us here in Sunway. It has been a joy serving you and your kind thoughts is great motivation to all of...

norfolk,uk
Reviewed 16 March 2015

this hotel was a very busy one and big with many floors and lots of rooms. many tours were staying in this hotel and at times it got extremely busy in reception. great bar area and wonderful breakfast restaurant with everything you could want for breakfast. our room was great but i understood it that some of the rooms were...

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Helpful?
Thank Donna P
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Donna P, Thank you for taking time to write such a detailed review about our hotel. We are very happy that you enjoyed your stay and your appreciation of our excellent service, great bar area and wonderful breakfast , friendly and helpful staff is great motivation for all of us. Thank you for staying with us and we look...

Hamilton, Ontario
Reviewed 14 March 2015

spent two nights, room was comfortable. Breakfast was good the dinner buffet was also very good. The room could have been bigger but all in all no issues with the hotel. The location is about a 20 minute walk to the lake where we found some great shops also lots of cafes close by with a pastry shop right around...

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Thank YBNORMEL
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear YBNORMEL, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi. We are absolutely delighted to hear that you enjoyed our elaborate buffet breakfast and dinner and appreciated the convenient location. It has been a pleasure serving you and thank again for choosing Sunway Hotel Hanoi. We look forward to serving you again soon....

Reviewed 12 March 2015

Just stayed at the Sunway and was very pleased with the rooms,service and food. The buffet breakfast is set up so well that there is a breakfast for all nationalities. Even local style. I would recommend this place for a stay. We stayed 3 nights. It's also close to lots of markets and landmarks of Hanoi

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1Thank Buckwheat999
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Buckwheat999, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We are absolutely delighted to hear that you appreciate our rooms, service and food, highlighting our buffet breakfast and convenient location. It has been a pleasure serving you and thank again for choosing Sunway Hotel Hanoi. We look forward to serving you again...

Singapore, Singapore
Reviewed 10 March 2015

Staying for 3 nights during the recent visit to Hanoi, the hotel in good location, the room with adequate space & all the staff is polite & always provide the best service! Special thanks to the GM(George Teh) & the whole team to make proper arrangement in order to ensure i have the required smoking room during my stay in...

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1Thank Alfred T
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear AlfredTanJB, Thank you for taking time to write such a detailed review about our hotel. We are delighted to know that you enjoyed your stay with us recently. Your appreciation of the service provided by our staff is great motivation for all of us to do even better. It was indeed a pleasure having you as our guest and...

Essex, England
Reviewed 27 February 2015

Stayed at this Hotel for 2 nights during February. A nice welcome upon our arrival and all staff friendly and helpful during stay with English widely spoken. Situated in the old town area close to many of principal attractions including Night Market and Lake. Rooms were pleasant and clean comprising comfortable super king sized bed, bedside cabinets, desk, chairs, flat...

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5Thank Niel01
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Niel01 Essex, England, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We are absolutely delighted to hear that you appreciate our excellent service, the clean & pleasant rooms with comfortable bed, good breakfast and convenient location and friendly and helpful staff. It has been a pleasure serving you and thank you again...

Norfolk England
Reviewed 25 February 2015

We stayed three nights as part of a tour and found the quality of this hotel to be one of the best . Great breakfasts in a very nice room with efficient staff even when busy. Very pleasant lounge and bar off the lobby. Rooms were large and beds comfortable with good pillows and linen. A comfortable stay and would...

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4Thank travelmad68
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear travelmad...Norfolk England, Thank you for taking time to write such a detailed review about our hotel. We are delighted that you enjoyed your stay and your appreciation of our excellent service, efficient staff, nice large rooms & comfortable beds with good pillows and linen, great breakfast buffet and very pleasant lounge bar is great motivation for all of us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $76 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com and Agoda so you can book your Sunway Hotel Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#35 Luxury Hotel in Hanoi
#41 Spa Hotel in Hanoi
#58 Business Hotel in Hanoi
#65 Romantic Hotel in Hanoi
#65 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Hanoi staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
4 months ago
Sedlescombe
4 months ago

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Questions? Get answers from Sunway Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor, quieter room”
 of 5 bubbles gth2k, 7 Feb 2017 | Read review
“The executive rooms are just fine.”
 of 5 bubbles georgejacob45, 25 Jan 2017 | Read review
“We only went to the restaurant, and did not stay there”
 of 5 bubbles 913jerryw, 20 Dec 2016 | Read review
“Higher floors give the chance of a better view”
 of 5 bubbles K4420JFjohns, 14 Nov 2016 | Read review
“Ask for a room that doesn't face a concrete wall!”
 of 5 bubbles juliejt, 28 Oct 2016 | Read review
5 of 5