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Pullman Hanoi

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Traveller (410)
Room & Suite (172)
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Overview
  • Excellent43%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“free mini bar”(10 reviews)
“highland coffee”(6 reviews)
“business trip”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Pullman Hanoi
Special Rate: Free upgrade
Offers from Pullman Hanoi
Special Rate: Free upgrade
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Reviews (734)
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All reviewsfree mini barhighland coffeebusiness tripold quarterexecutive loungenice hotelswimming poolthe check in processbreakfast buffet isdeluxe roomrestaurant staffcomfortable staystayed nightsphotaxigymminibar
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141 - 145 of 537 reviews
Reviewed 18 November 2016

I booked this hotel thru Accor and I am very disappointed. I booked the hotel for two nights. However, while staying in Danang we encountered many service issues and I decided to cut my stay to one night. Accor decided not to accommodate and billed...More

Thank Cherner J
Response from hapham_hanu, General Manager at Pullman HanoiResponded 21 November 2016

Dear Cherner J, Thank you very much for choosing Accor properties as the accommodation throughout the visit to Vietnam. We are sorry to learn that you encountered the unwanted experience in our Grand Mecure Da Nang before going to Hanoi capital city. Concerning your booking...More

Reviewed 18 November 2016

We stayed at hotel for 3N and our overall experience is pleasant. Location of the hotel is fine, in Hanoi you can easily pick up a teksi. Hotel room size is average, however the room & bathroom is clean. Hotel staff are well trained and...More

Thank Chin R
Response from hapham_hanu, General Manager at Pullman HanoiResponded 21 November 2016

Dear Chin R, We appreciate your positive review on the recent experience at Pullman Hanoi. It is such a pleasure to learn that you and your colleagues enjoyed the stay with the convenient location wise, the room cleaning service, good breakfast and especially the hospitality...More

Reviewed 14 November 2016 via mobile

We've stayed at the Pullman Hanoi for two nights with family and friends. The room we got was disappointing at the very least. Old and not in a good shape. Interestingly on the second day we got an upgrade to a very nice room so...More

Thank Timo K
Response from hapham_hanu, General Manager at Pullman HanoiResponded 28 November 2016

Dear Timo K, Thank you very much for taking the time to share your feedback on the recent stay in Pullman Hanoi hotel. We are pleased to know that you and your family appreciated the swimming pool, full-equipped gym and the varied breakfast. Regarding the...More

Reviewed 10 November 2016 via mobile

We stayed 5 days in the Pullman hotel. The hotel is located 15 min by car from the old quarter with very few tourist attractions in its immediate vicinity This was a great plus point for us. The old quarter is extremely busy and noisy...More

1  Thank Karien P
Response from hapham_hanu, General Manager at Pullman HanoiResponded 20 November 2016

Dear Karien P, Thank you for your time to share your recent experience with other fellow travelers your recent experience at Pullman Hanoi and we truly appreciate your positive comments. It is such a great pleasure to learn that you appreciated the hotel locations and...More

Reviewed 9 November 2016

Most of the Pullman hotels I have stayed in are quite new and modern looking. The rooms at Pullman Hanoi may look somewhat dated but that shortcoming is more than made up by the excellent service at the executive lounge & the warm welcome extended...More

1  Thank KJ F
Response from hapham_hanu, General Manager at Pullman HanoiResponded 28 November 2016

Dear KJ F, We appreciate you positive feedback on the recent stay in Pullman Hanoi Hotel. It is always our great pleasure to learn that you were satisfied with the provided service, especially the hospitality and the attentiveness for our Executive Lounge team. Rest assured...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$91 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Hanoi
#39 Luxury Hotel in Hanoi
#54 Spa Hotel in Hanoi
#58 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$91 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Hanoi
#39 Luxury Hotel in Hanoi
#54 Spa Hotel in Hanoi
#58 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (410)
Room & Suite (172)
Dining (65)
Pool & Beach (15)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
norb49
14 November 2017|
AnswerShow all 3 answers
Response from HolidayCNY | Reviewed this property |
Sort mate. Guess my reply is a bit late. The answer is yes.
0
Votes
Glenn K
21 April 2017|
AnswerShow all 8 answers
Response from dtswk | Reviewed this property |
As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
1
Vote
AnkurSeth17
25 November 2016|
AnswerShow all 6 answers
Response from Vincent L | Reviewed this property |
Not too sure about the distance. But usual taxi fare from airport to downtown Hanoi (incl. Pullman) is 350.000vnd.
1
Vote
Room Tips
"Excellent rooms and services"
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"With the executive rooms free access to the executive lounge for snacks and drinks and happy hour. Separate..."
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"Clean and comfortable room with large bed ensure i have a quality sleep and rest well. High speed Wifi in the..."
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"The highland coffee in the parking lot area is great and has English speaking staff."
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