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Hanoi Lucky Guesthouse

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Hanoi Lucky Guesthouse
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255 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Sydney, Australia
Reviewed yesterday NEWvia mobile

We had a pleasant stay in a nice room. The bathroom was a bit small and the breakfast very simple. The staff was nice and helpful. Maybe a bit pushy with the tour but it was good. They promised us a room when we got back from our tour at 5-6am, which they didnt make true in the end. This...

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Thank Eline_000
Reviewed 1 week ago via mobile

After a long flight, a hotel with welcoming personal, that gives you comfort is exactly the thing you need most. For us the Hanoi Lucky guesthouse remained our safe place and "booking office" for beautiful experiences in Halong Bay and Sapa. The room was nice, clean and had a neat little balcony with a beautiful view into busy Old Quarter...

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Thank Clarissa M
Reviewed 3 weeks ago

We were in Hanoi 3 days. It was our first days in Vietnam so we didn't know what should we see and what can we do. The staff in our Guesthouse was very nice, helpfull and friendly. They gave us a map and told what is worth to visit. When we had got some questions everyone in the reception could...

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Thank Mancia B
Stuttgart, Germany
Reviewed 29 October 2016 via mobile

Although in a great location and with friendly enough staff, this place would do well with some love put into it. The rooms have long passed their prime. We were satisfied to find a room when arriving early on a night bus, but moved on to another place when coming back.

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Thank Mon S
Reviewed 10 October 2016 via mobile

We stopped at the lucky hanoi guest house for five days I gave them some washing and it came back with items missing though they did there best to help it was hard work communicating with the staff and on the last day in found money had been stolen from my room and the staff didn't give a hoot! I...

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Thank 7,308
Brussels, Belgium
Reviewed 5 September 2016

We had a very bad service in the hotel. We stayed there one night. The day after we went for a cruise in Halong Bay and then we had other to nights booked at the Guesthouse before flying back home. However, when we came back from our trip they said that the clients that were in the room that was...

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1Thank fedesola
London, United Kingdom
Reviewed 27 July 2016 via mobile

This hotel is very cheap, and of course you get what you pay for. But compared to similarly priced guest houses throughout Vietnam, the standards are very low. The receptionist on the day we arrived was abrupt and unfriendly. The reception smelled of urine, the bathroom was very dirty. The room had an odd smell which is transpired was coming...

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Thank Jo R
Reviewed 10 July 2016

We stayed in this hotel 5 nights. Staff is very helpful and friendly, room was very clean, wifi conection is very good (we were in the 4th floor) and location is excellent. Breakfast is basic but good (toasts, jam and butter , omelette and coffee/tea). The only tiny negative thing that I can say is that being on the 4th...

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Thank Tania P
Reviewed 3 June 2016 via mobile

I stayed here for 5 days. During that time i kept my bag in which i put some money in single room. But last day when i packed my bag i realized my money was gone. I talked to a manager about this situation. However they said they had no responsibility and it was my falt so they couldn't do...

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Thank Gyunam K
Reviewed 3 June 2016 via mobile

I stayed there for 5 days..during that time i put some money in my bag and kept it in my single room. Then I didn't checked my money was safe bcz I thought there was a safe..but last day when i packed my bag i realized money was gone. So i told manager my money was stolen and they said...

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Thank Gyunam K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Laundry Service

Additional Information about Hanoi Lucky Guesthouse

Address: 14 Bat Su Str. | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $16 - $23 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Lucky Guesthouse staff and other travellers.
4 questions
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Questions? Get answers from Hanoi Lucky Guesthouse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the triple room, it is like a large double room and has a separate bath/shower area”
 of 5 bubbles pariskiwi2013, 29 Apr 2016 | Read review
“the room insidee so good”
 of 5 bubbles 13zinz, 18 Apr 2015 | Read review
“all of room”
 of 5 bubbles 100gab, 18 Apr 2015 | Read review
“401 and 301 are really nice rooms! Both with balcony...”
 of 5 bubbles Seabass2302, 8 Mar 2015 | Read review
“All the rooms are pretty much the same.”
 of 5 bubbles DenaIrrnaz, 16 Feb 2015 | Read review
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