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2017-10-29 2017-10-30
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    Asean Resort & Spa

    21A Hoa Lac, Thach That, Hanoi 100000, Vietnam
    Lowest prices for your stay
    1 room, 2 adults, 0 children
    SAVE US$6
    Traveller (6)
    Pool & Beach (6)
    Hotel & Grounds (9)
    • Excellent0%
    • Very good16%
    • Average16%
    • Poor16%
    • Terrible52%
    2 Aug 2017
    “Very bad experience ! ”
    “Stay AWAY!!!”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Conference Facilities
    Golf Course
    Laundry Service
    Tennis Court
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Reviews (12)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 10 reviews

    Reviewed yesterday via mobile

    Booked for two nights, ended up leaving after one night. At checkin they force you to pay for everything (and no I am not talking about the bond). As previous reviewers said absouletely noone understood basic english. What a disappointment, especially comparing against all these...More

    Thank MPGren
    Reviewed 2 August 2017 via mobile

    My friend and i had plan a 3 Night at asean ressort. After just a few hours we changed our mind! The place is dirty, bad service from the beggining, no One could a word english, the House was messy and several things Were missing...More

    1  Thank ipperen
    Reviewed 3 June 2017 via mobile

    I will never come back and advise any friend to come to this terrible resort. Service in room is too bad. Toilet is very dirty. There are a lot of bugs in the room, on the bed. Very noisy all the day and night. People...More

    4  Thank Pham P
    Reviewed 16 April 2017

    If you advertise an English version of your website, the least you can do is equip a few of your staff with the ability to say hello and be welcoming in said langauge. The owners should think a little outside of the box and invest...More

    1  Thank Tdbrydon
    Reviewed 14 November 2015 via mobile

    Lack of peaceful atmosphere, privacy, and above of all very unprofessional customer service and management. Food is poor and badly cooked. Staff is incredibly unprofessional and unfriendly. Claims itself 4 star and charges at 4 star price but treats its customers so poor!

    Thank MyAnhTrinh
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    • Top amenities
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Breakfast Available
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Minibar
    • Things to do
    • Golf Course
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • US$68 - US$94 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #142 Spa Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda and Priceline so you can book your Asean Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (6)
    Pool & Beach (6)
    Hotel & Grounds (9)
    Bathroom (1)
    Sponsored by:
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Should choose Grand Suite bcuz it just next to pool and jacuzzi, restaurant, very centrally."
    Read review
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