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Authentic Hanoi Hotel

236 reviews
#475 of 607 Hotels in Hanoi
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Traveller (84)
Room & Suite (23)
Dining (17)
Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“hoan kiem lake”(16 reviews)
“great location”(23 reviews)
“majestic hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)Write a Review
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181 results
Traveller rating
73
87
17
4
0
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LanguageEnglish
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73
87
17
4
0
Show reviews that mention
All reviewshoan kiem lakegreat locationmajestic hotelcold showerold quarterfloor restaurantclose to the hotelsword lakegreat roomsshort walkrooms are clean and spacioustravel agenttop flooropera housefacing the streetthoroughly enjoyed our stayair con
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1 - 5 of 181 reviews
Reviewed 5 days ago via mobile

Nice hotel. Great for creature comforts. On the more expensive side for Vietnam if you want the big room with the rain shower and tub but great compared to most of the rest of the world. Comfy big beds. Free WiFi. They don’t even gouge...More

Thank Mike G
Reviewed 1 week ago

We stayed here for 4 nights, our room was comfortable and clean. The location was very convenient walking distance to Ho Hoan Kiem lake and shopping. The staff and Alex Hoang were wonderful, very friendly and courteous. They took the time to printed out our...More

2  Thank Kim L
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 1 week ago

Dear KIM L It is great to receive your valuable feedback. Thank you for taking your time to share it with us and other travelers as well. We are extremely happy to hear that you have enjoyed everything from the arrival until departure. We are...More

Reviewed 3 weeks ago via mobile

5 stars - Staff, location & service. 2 stars - Quality of amenities and overall room. The staff was always very accommodating and courteous throughout my 4 days staying at their hotel. The location was very convenient and walking distance to the lake, street food,...More

Thank Yen N
Reviewed 4 weeks ago

Stayed here as a lone female traveller and was so looked after. My room was comfortable, spacious and clean and the location is great. The rooftop bar/restaurant is also lovely. The best thing about the hotel was the staff. The reception staff Hana and Hoang...More

Thank Rose1301
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 4 weeks ago

Dear Rose1301, It is great to receive your valuable feedback. Thank you for taking your time to share it with us and other travelers as well. We are extremely happy to hear that you have enjoyed everything from the arrival until departure. We are very...More

Reviewed 8 January 2018 via mobile

We stayed here on two separate occasions and had two different rooms. With two adults and one child we found the rooms too small. In fact no room for suitcases and only a very small walking space from batroom to beds. Both rooms had a...More

Thank Ty W
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 9 January 2018

Dear Mr. Webb Ty Jason Thank you so much for your stay with us taking your time to share your experiences. Regarding to your comment, it did not reach your expectation and I am sincerely sorry for all the inconveniences caused to you. For the...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Free Parking
Airport Transportation
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$43 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Business Hotel in Hanoi
#75 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$43 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Business Hotel in Hanoi
#75 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (84)
Room & Suite (23)
Dining (17)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jo D
6 April 2017|
Answer
Response from AuthenticHanoi | Property representative |
Hi Jo D, We are really appreciate that you're interested in stay at our hotel. For your information, Yes we have a quite room with shower and window on the 3rd and 4th floor from the street. The 1st and 2nd floor are being... More
0
Votes
m0ma66
13 July 2016|
Answer
Response from AuthenticHanoi | Property representative |
Thank you very much. Yes, we got your booking from expedia. We have a family with LAKE VIEW. Also we have a small GYM at the first floor, you can do it for free. If you need any more information, please do not hesitate to... More
0
Votes
Room Tips
"Ask for a room on a higher floor with a view"
Read review
"We were in a room overlooking the street but as long as you keep the window closed there is no noise coming..."
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"Try to avoid a room facing the road as the noise is never ending."
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"tiny windows and be careful on the stairs leading to reception"
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