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Authentic Hanoi Hotel

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#210 of 573 Hotels in Hanoi
Certificate of Excellence
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178 Reviews from our TripAdvisor Community

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Showing 143: English reviews
South Africa
Reviewed 1 week ago

When we booked we requested a room with a window as postings on Tripadvisor had mentioned this being a problem. We got a window, all six inches cleverly covered by a large curtain. Unfortunately the dining room was being renovated so we had to have breakfast in a cramped space adjoining the foyer. Good location, clean and good service but...

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Helpful?
Thank LloydMacklin
AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi Hotel, responded to this review

Dear LloyMacklin, Firstly we would like to thank you for staying with us and for taking the time to give us the comments As you know the room Supperior of our hotel have very small windows and the photo you have seen on Tripadvisor are Deluxe Rooms. Restaurant on top floor, we are repairing and upgrading so we moved down...

Frillesas, Sweden
Reviewed 2 weeks ago

We arrived in Hanoi very early in the morning and were told we would not get a room until 1 PM. We had quite an expensive breakfast at the hotel (couldn't be bothered to look for someplace to eat) before heading out into town for a morning stroll through the Old Quarthers and around the lake which were very close....

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Helpful?
Thank MiaEJ2013
AuthenticHanoi, Giám đốc quan hệ công chúng at Authentic Hanoi Hotel, responded to this review

Dear MiaEJ2013, Warmest greetings and thank you for having chosen Authentic Hanoi Hotel as the hotel of choice for your recent stay. Your comments are valuable to us in our effort to improve our standard of service to serve all our guests better. However, please accept our sincere appologies for the inconveniences you have experienced with us. You will be...

Phoenix, Arizona
Reviewed 3 weeks ago via mobile

This hotel is in the perfect location for Old Quarters in Hanoi. Easy to walk to street restaurants, the lake, pedestrian streets, Puppet theater etc. Make sure you visit Hanoi over a weekend and go walk around the lake and the streets at night. Only reason why I deduct a star is because of the breakfast quality. It could be...

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Helpful?
Thank thedane1
AuthenticHanoi, Authentic Guest Relation Team at Authentic Hanoi Hotel, responded to this review

Dear Thedane1, Warmest greeting from Authentic Hanoi Hotel. We would like to thank you for staying with us and taking the time to give us the comment. Delivering best experiences to every guest is always our first priority. Therefore, your comment is valuable to us in our effort to improve our standard of service. Thank you once again for your...

Surfers Paradise, Australia
Reviewed 4 weeks ago via mobile

Rooms are well sized and clean. We stayed in 2 different rooms and both o my had very small windows. Beds very comfortable. Breakfast good and varied- both Asian and Western options. Staff very friendly. Location a short walk to old quarter.

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Helpful?
Thank HappyAussieWanderer
AuthenticHanoi, Authentic Guest Relation Team at Authentic Hanoi Hotel, responded to this review

Dear HappyAussieWanderer, Thank you so much for the fantastic review you have shared regarding your recent trip to our Authentic Hanoi Hotel! We are very glad that you had a pleasant stay with us and you were satisfied with the services including the delicious breakfast and helpful staff. I hope you enjoy walking to the Hanoi Old Quater too and...

Rowland Heights, California
Reviewed 4 weeks ago

Rooms are clean and spacious. Good breakfast. Staff were helpful, courteous & very accommodating. Breakfast was really good. Location is perfect with access only by walking; you can reach almost anything you needed. Restaurants, shopping, water Puppet Theater, walking street, night market... Highly recommend!

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Helpful?
Thank paulbriggs83
AuthenticHanoi, Authentic Guest Relation Team at Authentic Hanoi Hotel, responded to this review

Dear Paulbriggs83, Warmest greetings from Authentic Hanoi Hotel We appreciate you taking the time to provide us with your valuable feedback. We are delighted to read that you were pleased with the features, location and services provided at our hotel and we appreciate your observations as you have experienced it. We'd love to have you as our guest to ensure...

Reviewed 9 October 2016 via mobile

This was a very nice hotel. It was very clean and the staff was so attentive to us. The restaurant and breakfast were good as.well. We had to leave early for the airport and they had breakfast to go for us. I slept better here than in either of the other two hotels I have stayed at in Vietnam, and...

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Helpful?
Thank Hans K
AuthenticHanoi, Authentic Guest Relation Team at Authentic Hanoi Hotel, responded to this review

Dear Hans K, Warm greetings and thank you for having chosen Authentic Hanoi Hotel as the hotel of choice for your recent stay. We are delighted that you enjoyed your stay with us and that you were well looked after for the duration of your stay. It is always a pleasure to read such wonderful comments about our staff and...

Aarhus, Denmark
Reviewed 2 October 2016 via mobile

We Spend 2 nights here as part of a indo- china trip. Really enjoyed it: Nice and clean rooms, nice staff, decent breakfast (except for The coffee). and Excellent location for visiting The old quarter

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Helpful?
Thank Maibrith
Cape Town Central, South Africa
Reviewed 8 September 2016

Very friendly and polite staff. Great atmosphere and breakfast variety. Rooms were immaculate and suitable for my stay. The location was very convenient and central to all shopping outlets. I highly recommend this hotel when visiting Hanoi.

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Helpful?
Thank trevorziervogel
Warners Bay, Australia
Reviewed 22 August 2016

Great staff, excellent breakfast, waiting for refurbished restaurant to open, central to all Hanoi hot spots. Room a little small, had to call reception to turn on aircon after being out all day, sometimes drains very smelly.

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Helpful?
Thank Wayne081
Reviewed 28 June 2016

staff were polite and helpful especially Hoang Van Tha, location was good, ,I hope to come back.The breakfast was good and there were options',rooms were clean it was a pleasure to return at the end of the day.Good outdoor setting to observe street life.From Robyn Paul from Australia

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Helpful?
Thank lawrence L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Warmly greetings from Authentic Hanoi Boutique HotelAuthentic Hanoi Boutique Hotel is conveniently located at the edge of Hanoi's Old Quarter. The hotel was named from the great King in history of Vietnam – Ly Thai To King, in the heart of the capital Hanoi thousand years of civilization and the ancient turtle tower, adjacent to the tourist attractions, Embassies, the vital organs of government, and commercial center The front of the hotel is opposite to Hoan Kiem Lake. The back of the hotel is opposite to Red River. You can visit Night Market at the weekend, visit this shopping area and Water puppet show...With 71 boutique rooms, 02 meeting rooms and 02 restaurants, Authentic promises to offer the best services to the customers.Besides, Authentic Hanoi Hotel also offers the tours packages visiting Vietnam. So we can support us to have a wonderful trip to Vietnam. ... more   less 

Additional Information about Authentic Hanoi Hotel

Address: 13 Ly Thai To Street, Hoan Kiem District | Hanoi Old Quarter, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $64 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authentic Hanoi Hotel 3.5*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#63 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Authentic Hanoi Hotel staff and other travellers.
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Questions? Get answers from Authentic Hanoi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tiny windows and be careful on the stairs leading to reception”
 of 5 bubbles LloydMacklin, 28 Nov 2016 | Read review
“Some of the rooms do not have windows, so if that is important, ask.”
 of 5 bubbles MiaEJ2013, 20 Nov 2016 | Read review
“Higher floor rooms have less noise”
 of 5 bubbles trevorziervogel, 8 Sep 2016 | Read review
“No window in our unit”
 of 5 bubbles Wayne081, 22 Aug 2016 | Read review
“We stayed in 804 and 904 on separate visits and both rooms were fine.”
 of 5 bubbles SilverSurfer606, 16 Jan 2016 | Read review
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