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Serene Boutique Hotel & Spa

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Traveller (141)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“ms jenny”(4 reviews)
“old quarter”(80 reviews)
“halong bay”(29 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
Offers from Serene Boutique Hotel & Spa
Special Offer: Package Deal
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Rooms
Jun. 5Jun. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)
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Traveller rating
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All reviewsms jennyold quarterhalong baybat sugreat hotelwonderful stayphocity mapwalking distancethe hotel staffamazing staffdays nightsrecommend this hotelfoot massagebreakfast staffamazing customer servicewill stay there again
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21 - 25 of 310 reviews
Reviewed 5 weeks ago via mobile

Super Place. The staff is great. The best place to stay in Hanoi. I recommended to anyone who want a great place,very inexpensive, the staff is the best. They want you to come back, it was better than my own home

Thank Manuel U
Reviewed 5 weeks ago

Our over-all experience was more than an excellent rating! Be ready to experience the same service if you choose to stay here (HIGHLY RECOMMENDED!) Mia, front desk personnel, is the friendliest and the most accommodating! She ensured that we are being taken care of. She...More

Thank Aleg C
Reviewed April 17, 2018

A great location to explore Hanoi from the Old Quarter, short walk to sights and friendly English speaking staff that can help organize either day or other trips. A spa downstairs to relax the sore muscles and a great restaurant upstairs that have an expansive...More

Thank Mark N
Reviewed April 16, 2018

From the comfortable room to the delicious breakfast, we love every little thing about this wonderful hotel, but the key factor that makes this hotel so exceptional was the dedicated and helpful team of staff! (Special mention to Mia who made our 5 nights stay...More

1  Thank dwsWong
Reviewed April 16, 2018

My girlfriend and I stayed at this hotel based on the excellent reviews from multiple sources, and it did not disappoint. The location is top notch. It is in the center of old town, but on a street much quieter than some of the surrounding...More

Thank akaun6831
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$51 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Hanoi
#7 Spa Hotel in Hanoi
#64 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (141)
Room & Suite (41)
Dining (12)
Questions & Answers
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Amy L
April 14, 2018|
AnswerShow all 3 answers
Response from capertine | Reviewed this property |
The restaurant is on the top 8 floor. The lowest floor is 1 floor. There are stairs from 1-8 and a lift from 1-7 floor
1
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Google Translation
Georgia S
February 3, 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.
1
Vote
klmDallas
December 25, 2017|
AnswerShow all 4 answers
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1
Vote
Room Tips
"we had small room,didn't really need anything else,spent most of time out.But there are also bigger rooms..."
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"7 floor is with a good view of city!"
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"Suite rooms on 7th floor has great views"
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"Couldn't click on ratings for some reason but they are all five."
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