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Au Coeur d'Hanoi Boutique Hotel

61 reviews
#248 of 607 Hotels in Hanoi
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Traveller (17)
Room & Suite (13)
Dining (2)
Overview
  • Excellent56%
  • Very good34%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“ms huong”(2 reviews)
“early departure”(2 reviews)
“three rooms”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (61)Write a Review
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Show reviews that mention
All reviewsms huongearly departurethree roomslaundry servicesmall hotelstayed hereold quarterother hotelsphofantastic locationbreakfast was includedrecommend this hotelgreat place to staythe hustle and bustlefresh fruitclean roomslake
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1 - 5 of 42 reviews
Reviewed 2 weeks ago

Thank you Ms Pham Huong and all the staff for your friendly, welcoming and helpful service. We enjoyed our stay at your hotel very much. It was clean, comfortable and very central. We had a good breakfast, especially the fresh fruit, and you were kind...More

Thank Tessa C
Reviewed 2 weeks ago

We had a great stay at this hotel. Very central but our room was quiet. The staff are friendly, welcoming and helpful. They arranged laundry service for me, were quick to resolve a query I had, and offered early breakfast when we had an early...More

Thank Nicole C
Response from Au Coeur H, Manager at Au Coeur d'Hanoi Boutique HotelResponded 2 weeks ago

Dear Nicole C, Warm welcome from Au Coeur d'Hanoi Boutique Hotel Thank you for taking time to share your thought regarding to your stay at our place. I am glad to know that you enjoy hotel location, accommodation and our staff service, especially. We always...More

Reviewed 13 January 2018

The staff were very friendly from the time we checked in to our departure. Ms Huong was very welcoming every time we came through the door. Excellent location as well. Room was very good. I would recommend this hotel if you are looking for a...More

Thank Leeanne G
Response from Au Coeur H, Manager at Au Coeur d'Hanoi Boutique HotelResponded 16 January 2018

Dear Leeanne G, Thank you for taking time to share your thought with fellow traveler about your stay at Au Coeur d'Hanoi Boutique Hotel. It is delighted to know that you enjoy the room, hotel location and our service. We certainly hope to have the...More

Reviewed 9 January 2018

we had a booking with another hotel but it seemed that they are double booking and we were sent to this hotel. bathroom shower was completely broken and we couldn't have shower. we called the hotel manager but he didn't do anything. There was a...More

Thank おいも 芋
Response from Au Coeur H, General Manager at Au Coeur d'Hanoi Boutique HotelResponded 14 January 2018

Dear おいも 芋, Warm welcome from Au Coeur d'Hanoi Boutique Hotel We regret to know that your experience did not meet the standard. So far, we couldn't find your booking details. Your comment is precious for us to address the issues and improve our service....More

Reviewed 3 December 2017

stayed 10 nights all up at the Au Coeur, good breakfast albeit basic, but its enough. great location, right in the middle of the old quarter and close to transport and the lake. rooms are good, definatly not 5 star but they do the job,...More

Thank Stonkerb
Response from Au Coeur H, Manager at Au Coeur d'Hanoi Boutique HotelResponded 5 December 2017

Dear Stonkerb, Warm welcome from Au Coeur d'Hanoi Boutique Hotel Thank you for taking time to share thought regaring to your stay at our hotel. It is delighted to know that breakfast, hotel location meet your expectation and our service was outstanding. It is encouraged...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$40 - US$46 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$40 - US$46 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (17)
Room & Suite (13)
Dining (2)
Questions & Answers
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Room Tips
"rooms at the back are quieter than at the front on the street"
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"Check location first."
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"When showering, take the floor plug out of the drain to avoid turning your shower into a wading pool!"
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"Ask for a room facing the street."
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