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Hanoi Old Town

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Hanoi Old Town
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692 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Old Town
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Showing 599: English reviews
Reviewed 1 week ago via mobile

Clean hotel, great location. Staff is very friendly and helpful. Lily helped us with points of interest in the area and tour planning throughout Vietnam. Her planning included train, air and car transportation, hotel, and city tours. Travelling with her planning was seamless!! Highly recommended!

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Thank islacarolann
Reviewed 1 week ago via mobile

In the heart of Old Town. Easy walking to everything. Clean and very friendly hotel. The staff was always helpful and kind. Lily Pham assisted us in making plans from Hanoi to Saigon and lots of places in between. Trains, cruises, planes, Lily assisted us with everything. We are so grateful.

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Thank Debbie R
Reviewed 2 weeks ago

The Hanoi Old Town is in a great location only a 10 minute stroll to Hoan Kiem Lake. It is right in the old town so if you are seeking solitude it's not for you but for us this was a bonus. The staff are briliiant - they could not be more helpful or friendly. Breakfast was included and set...

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Thank Yvonne N
Rio de Janeiro, RJ
Reviewed 2 weeks ago

When you arrive at this hotel late in the night, in the middle of the night market happening everywhere around you, I must confess that it's quite a challenge to find their doorsteps...but once you have accomplished this first mission, I guarantee you'll be in a heaven-like fortress in the middle of Hanói's Old Town's chaos! The premises are nice,...

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Thank MaguMathias
Denver, Colorado
Reviewed 2 weeks ago

The staff here was very professional and helped us book bus tickets to Sapa. The breakfast was also good and there were quite a lot of choices. Rooms were spacious and comfy, although there are two rooms on the check in level which seem like they could be quite noisy, maybe write the hotel in advance and ask to not...

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Thank beaverdm
Bandung, Indonesia
Reviewed 2 weeks ago

The trip to Hanoi were serendipity for me and family. The luckiest thing is that we met Lily as one of marketing in Hanoi Old Town Hotel. I were made mistake on scheduling, yet in short time have to arrange everything. Thank you Lily had helped me on arranging accommodations, tour, etc. My family and I had visited several countries...

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Thank paulina a
The Hague, The Netherlands
Reviewed 3 weeks ago

We stayed here for 1 night. Staff was friendly, especially the girl hosting the breakfast. She loved to make a chat with the guest and practice her English. Breakfast itself was ok. Best to choose Asian breakfast or pancakes. The room was spacious and the beds were extremely comfortable. I liked the Vietnamese style room furniture. We had a room...

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Thank Marloes S
London
Reviewed 3 weeks ago via mobile

I just loved Hanoi and so much better than Ho Chi Minh City. The people in both places are wonderful - smiling, happy, helpful - but Hanoi with the lake, the dozens of small streets, excellent museums and lots of good restaurants wins hands down. Easy to access with cheap (40,000 dong) regular minibus transfers from the airport to the...

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Thank gazgazuk
Greater London, United Kingdom
Reviewed 3 weeks ago

Lovely clean spacious rooms and great breakfast! But the highlight of our stay was meeting all the staff at Hanoi Old Town Hotel. Sara gave us the most warm welcoming and ensured we had a map and recommended nearby sights and resturants, she instantly made us feel at home. Lily was so helpful and professional, she arranged the next part...

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Thank terrydaisytravel
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Terry and Daisy, Your great review makes us very excited and more confident about what do we do for all our customers during their holiday. Thank you very much for your time to give us such a gorgeous review on TripAdvisor. I promise to send your fabulous review to all team members. It is so glad that we can...

Reviewed 4 weeks ago via mobile

Loved our stay here. It was spotless and so comfortable that it was hard to leave. Price for a room was fantastic and the staff are out of this word. If you pass this up you're missing out on a remarkable stay in old quarter.

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Thank Devo S
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Devo, Thanks so much for sharing your memorable time when staying with us. It's excited to hear your words. The most important thing is that we all know you are still fine. Your happiness makes us keep working ahead. You told us that we are going on the right way. I'm so excited to pass your words all staff....

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Hanoi Old Town is a newly renovated 3 star hotel in the hear of Hanoi's Old Quarter. We are proud to be one of the first hotel owned and run by a westerner in Hanoi's Old Quarter. At Hanoi Old Town hotel, we offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests’ standard. We also offer the best priced, highest standard tours and travels for Vietnam for all budgets. By taking a little time to stay here with us, you will enjoy amazing and unbelievable experiences never felt before. We ensure to make every effort to accommodate all guests staying here. Book with Hanoi Old Town Hotel today to guarantee a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. ... more   less 

Additional Information about Hanoi Old Town

Address: 95 Hang Chieu | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $25 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Town 3*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Town staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on 100 level(same level as check in and restaurant).”
 of 5 bubbles beaverdm, 7 Mar 2017 | Read review
“One double bed room in 2nd floor has warm watered bath tube, very comfortable for your relaxing your busy day.”
 of 5 bubbles paulinaa334, 5 Mar 2017 | Read review
“To avoid the night traffic, choose a room ending in a 3 or 4”
  • the bed was big enough for three people.
 of 5 bubbles 128DavidB, 15 Feb 2017 | Read review
“All rooms very nice”
 of 5 bubbles marcelgabalin, 19 Jan 2017 | Read review
“get rooms Not facing main street. It can get loud. Rooms are clean and showers are great with great water pressure”
 of 5 bubbles nataliasavali, 20 Dec 2016 | Read review
5 of 5