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Luminous Viet Hotel

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1 room 2 adults 0 children
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Luminous Viet Hotel
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156 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Orlando, Florida
Reviewed 3 days ago NEW

Overall a very comfortable and big room for a solo traveller. The staff is very good and able to help with anything you need. I got sick right when I arrived so I couldn't experience the hustle and bustle of Hanoi but it looks that i t is located in a great social area. Bed was comfortable, prices are very...

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Helpful?
Thank Chris R
Bien Hoa, Vietnam
Reviewed 3 weeks ago

We were told that we had a great room on the top floor alongside the balcony and with city views ... Great! until people came onto the balcony to smoke ... then we had to close the window. We had a leak in the bathroom for 2 nights ... water leaking from and through the ceiling. It could not be...

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1Thank themarmaladecat2016
Viet_Hotel_Hanoi, Owner at Luminous Viet Hotel, responded to this review

Dear Lydia , Thank you for your staying and sharing your experience stay . We really apprciated for your review for advice to make our service become better . It had been seriously reviewed and discussed for improving . We would like to take a chance to welcome you back with new feeling . Have a great day . Yours...

Reviewed 5 weeks ago via mobile

Our first stop at luminous was amazing, they arranged affordable airport pickup very smoothly via AirBnB, would recommend to contact them directly for bookings. As we were very new to things they explained everything from where to eat great local food and how to get the right prices while shopping(haggling). Located in the middle of the old quarter this is...

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1Thank Oskar P
Reviewed 16 February 2017 via mobile

The room in this hotel is clean and neatly prepared. Staffs are very helpful, friendly and confident English-speaker. They are very knowledgeable and keen to help if they don't know the answer of which you are looking for. I'll stay this hotel again if I visit Hanoi!

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2Thank NEWHII S
New York City, New York
Reviewed 3 February 2017

This is more than expectation . It was mid-size hotel in the old quarter yet it was quiant and cozy in the hustle city . The staff of the hotel was always performing very professional service as it was like others in Hanoi . Recommended strongly .

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2Thank tomdavies2704
Reviewed 2 February 2017 via mobile

The hotel is disgusting. It's completely infected with rats, the room and bathroom smells terribly. Me and family booked three rooms: In two of them we found bitten cookies when checking in. One of them had a DIRTY SOCK under the bed. But worst of all was when my sister woke up and found a CHEWED PANTIE, which was inside...

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1Thank Bruna B
Viet_Hotel_Hanoi, Owner at Luminous Viet Hotel, responded to this review

Dear Bruna B Thank you for choosing us for staying in Hanoi as well as sharing your experience stay . We do apologize to you for rat issue . We had been double checked and set up trap and other modern facilities for preventing mouse or insect in the room . we woudl love to take a chance to welcome...

Frederiksberg, Denmark
Reviewed 29 January 2017

This is rather unique. The hotel doesn't look of much from the outside, merely a standard midprize hotel in Hanois Old Quarter, well situated yes, but what surpriced us was the amazing, professional and kind staff. On our travel around the north of Vietnam we had to return to Luminous because of the sheer joy of feeling truly at home...

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2Thank jacobteglgaard
Reviewed 25 January 2017 via mobile

Left two envelopes with dollars in the safe box. Thank god they did not take all the money, just $100 from each envelope. I guess they were hoping we wouldn't recount the money. No result, police here is helpless. AVOID THIS HOTEL!!! PLEASE AVOID!!!

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2Thank Ilia L
Viet_Hotel_Hanoi, Owner at Luminous Viet Hotel, responded to this review

Dear Ilia L , Thank you for staying with us . Regards to your money losing as we had been claerly explaining . The hotel staff was showing the instruction of using safety box in the room for keeping money ,passports,and personal belonging...it meant password of the safety box was going with you . Who can stole your money in...

Reviewed 17 January 2017 via mobile

We read great reviews about this place so booked for 2 nights. Amy at reception was lovely and very helpful but that's were the recommendation stops. We were told we had been upgraded to a city view room. If that was an upgrade I would have hated to see what we were going to stay in! The jacuzzi bath didn't...

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1Thank Sarah F
Reviewed 11 January 2017 via mobile

We stayed here for 2 nights, the hotel is small but clean and comfortable, a good boutique hotel. The breakfast is buffet and it offers a large choice of fresh fruits, pancakes, rice, meat and dumpling. The room is very small and noisy, but it is comfortable and clean. The staff is kind and they helped us with tours

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Helpful?
Thank Diego D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in the center of The Old Quarter, Luminous Viet Hotel is one of the finest boutique hotels in Hanoi Old Quarter, surrounded by over 1000 years of history. Whether you're visiting Hanoi purely for pleasure, celebrating a family occasion or planning a business trip, the Luminous Viet Hotel will bring you the most comfortable stay with our effortless service and genuine hospitality. Additionally, the location is very close to commercial streets, restaurants, historic sites and many tourist destinations around Hoan Kiem Lake and Dong Xuan market. Complimentary computers, Broadband internet/ Wi-Fi access are provided in every room. The hotel's reception is open 24 hours a day and offers booking services for guided tours to the most famous tourist areas throughout the country. The harmonious combination of modernity and Vietnamese culture that makes the unique experience of staying Luminous Viet Hotel standing out from other hotels in the center of Hanoi Old Quarter. ... more   less 

Additional Information about Luminous Viet Hotel

Address: 79 No 77, Hang Bac Str, Hoan Kiem Dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $31 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luminous Viet Hotel 3*
Number of rooms: 24
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Hotel Style:
#65 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Luminous Viet Hotel staff and other travellers.
3 questions
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Kingscliff
8 months ago
Kingscliff
8 months ago

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Questions? Get answers from Luminous Viet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with balcony are beautiful, but the rooms without are bigger. Win/win:)”
 of 5 bubbles jacobteglgaard, 29 Jan 2017 | Read review
“We had a room in front with a little balcony where you can sit very nice and look on the street to all the traffic”
 of 5 bubbles 888cb, 23 Aug 2016 | Read review
“good luck, I chose one on the 4th floor”
 of 5 bubbles oldaussieman, 23 Aug 2016 | Read review
“Internal rooms in the lower floors have no windows. Probably the ones pointing to the street are more noisy.”
 of 5 bubbles Yrdin, 13 Aug 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise”
 of 5 bubbles kailash19732016, 27 Mar 2016 | Read review
5 of 5