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Hanoi Sen 2 Hotel

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Hanoi Sen 2 Hotel
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7 Reviews from our TripAdvisor Community

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Showing 3: English reviews
Reviewed 22 July 2016 via mobile

We stayed at this hotel for almost two weeks and were treated with very unprofessional service by management and the front desk. I've stayed all over Vietnam and have never had such an unpleasant feeling. Being unwelcome in a hotel such as a mediocre 3 star is hilarious. We being foreigners were treated as if we had no money and...

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Helpful?
Thank Freddiexml
Toan_2Senhotel, Người quản lý at Hanoi Sen 2 Hotel, responded to this review

Please allow me an opportunity to introduce myself; my name is Toan and I am the Director of Sen hotel. I read your comment on tripadvisor and first and foremost I want to sincerely apologize for this. I am very sorry that our service does not make you pleasure, as well as I and front desk division have not known...

Bac Ninh, Vietnam
Reviewed 9 February 2016

I am quite comfortable with service, staffs and quality of Sen 2 Hotel. Not only me but also other colleagues staying there share same comments on this hotel. Especially, receptionists are helpful and friendly whenever we have any question/ inquiry Also, outside the hotel, there are a lot of fastfood, street food, buffet, seafood restaurants along Nguyen Khanh Toan Street...

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Thank linhvu9x
Annaha0907, Người quản lý at Hanoi Sen 2 Hotel, responded to this review

Senhotel, Vice Director at SenHotel, responded to this review Dear Valued Guest, Thank you for your comments! I was glad to hear that you had a good stay with us at SenHotel during your recent trip to Hanoi and that you enjoyed our location decor and services. We hope to welcome you back to SenHotel on your next trip to...

Kajang, Malaysia
Reviewed 29 June 2015

It was an overnight stay before my flight back to Malaysia. Reception was average with English speaking staffs. Check in was hassle-free. The room was a spacious deluxe room that comes with king size comfy bed, coffee table, flat screen TV and large wardrobe. Not much to see from the windows but a narrow street toward Hanoi city center. The...

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Thank Shaharum A
Annaha0907, Manager at Hanoi Sen 2 Hotel, responded to this review

Dear Mr Shaharum A, Thank you for choosing SenHotel for your business trip in Hanoi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. We invite you, please, to share your opinion on your facebook, twiter … to support for us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Sen Hotel is new and modern, with 60 rooms, a full-service restaurant and bar, and two elevators! Other amenities include free in-room wifi, parking, fitness center, steam room, and breakfast buffet. The restaruant and bar serve professionally-prepared Pan-Asian and continental cuisine, and all of your favorite beverages. In-room massage, room service, and non-smoking rooms are also available. ... more   less 

Additional Information about Hanoi Sen 2 Hotel

Address: 26 118, Nguyen Khanh Toan | Cau giay District, Hanoi, Vietnam, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Price Range: $47 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Sen 2 Hotel 3.5*
Number of rooms: 60
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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