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Hanoi E Central Hotel

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#10 of 578 Hotels in Hanoi
Certificate of Excellence
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Hanoi E Central Hotel
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715 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Reviewed 5 January 2017

Good location in the center of old quarter , staffs are great!!!! I appreciated the staffs give us " a special arrangement " to celebrate the friendship anniversary in the hotel. Will definitely recommend this hotel to my friends who travel to Hanoi.

2Thank Sy Miin T
Orange County, California
Reviewed 4 January 2017

Hanoi E Central went beyond my expectations and more. The hospitality & service is excellent! This was my first time traveling to Vietnam and it really set the tone for an amazing trip. Not only do they take care of you in Hanoi, but they ensure you have a great experience throughout your travels in Vietnam. They introduced me to...

1Thank kentchiya
Digos City, Philippines
Reviewed 2 January 2017 via mobile

Staff is very warm. They get out of their way to satisfy their guests. Rooms are so fresh, spacious with very nice beds. Water is strong. Location is at its best where you can easily get a taxicab. Food is also cooked at its best

Thank digos_ortho
Vancouver, Canada
Reviewed 2 January 2017

I don't know about other places in Vietnam, but at E Central Hotel, they take their hospitality seriously. I am totally charmed by how well the staff take care of their guests and the attention to every details. The hotel itself is centrally located, cozy (a bit small but adequately equipped with all the necessity), and the breakfast is delicious....

1Thank elearning_gal
Reviewed 1 January 2017 via mobile

If you are coming to Hanoi for the first time this can be a great place for you to nest in Hanoi. Great location and the staffs are extremely attentive and helpful. The spa which was recommended and two houses away was literally the best massage I have ever received. Highly recommend the tours that the hotel arranges for you....

3Thank RinaRinaSakura
Reviewed 1 January 2017 via mobile

Read raving reviews about the hotel and I gotta say it's true about the the top-notch service. We were very thankful for the attentiveness of the staff in looking out for our needs. They assisted in communicating with our tour agent, arranged luggage transportation with another hotel, etc. Excellent service aside, the hotel is beautiful. We had a wonderful stay...

1Thank Olivia T
Stuttgart, Germany
Reviewed 29 December 2016 via mobile

We'd stay for 2 (and a half) nights, arrived early morning after long flight. However, first contact was very friendly and helpful. Room are very clean and comfy. Delicious soup for breakfast and others well deserved. A little tiny hotel at excellent location close to old Hanoi which offers a lot to see and to explore. You easily getting back...

1Thank Christalexx
Reviewed 28 December 2016

This is our second time here and it has only gotten better. Staff is very friendly, helpful, efficient, and more importantly, caring. There is a lot of attention to details and you will feel totally taken care of by the staff. Ms Thao gave us a warm greeting and checked in on us regularly, while Ms Chinh and Ms Mai...

2Thank Melissa R
Kuala Lumpur, Malaysia
Reviewed 27 December 2016

Having booked online with Agoda, we stayed in the Hanoi E Central Hotel in December 16. The location is great - close enough to the bustle of the old quarter and Hoan Kiem lake, without being able to hear any of that from our room - a real island of tranquillity within the onslaught of noise, smells and sounds that...

2Thank Chris T
Drogheda, Ireland
Reviewed 27 December 2016

We started and ended our tour of Vietnam in Hanoi and returned to the city in between times too! Each time we visited we stayed at the Hanoi E Central, and we were hugely impressed with the quality and value offered here. The rooms were luxurious, the food was excellent and the staff were charming, friendly and helpful. We could...

1Thank Berniebobcat

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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located, 1 minute walk to the Sword Lake, the new boutique Elegance Emerald hotel possesses Six luxuriously-appointed rooms, all with city view open windows and are equipped with air conditioner, free ADSL & wireless internet access plus a private laptop, IDD telephone, satellite TV, mini bar, marble-tiled bathrooms with high-end amenities. Luxurious Penthouse Suite available. ... more   less 

Additional Information about Hanoi E Central Hotel

Address: No. 18 Lo Su Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Hanoi Happy Hotel)
Region: Vietnam > Hanoi
Price Range: $67 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi E Central Hotel 3*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#8 Business Hotel in Hanoi
#10 Family Hotel in Hanoi
#10 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi E Central Hotel staff and other travellers.
3 questions
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Singapore, Singapore
5 months ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One world : Excellent!!!”
, 22 Apr 2017 | Read review
“Upper floor is better”
roys117, 21 Apr 2017 | Read review
“Top floors are quiet for sure, but all rooms are good”
Boba28, 16 Apr 2017 | Read review
“Get the penthouse.”
Y2981XFcarlost, 16 Apr 2017 | Read review
“Penthouse rooms are the best for quiet and enjoyment of Hanoi Old Quarter. Rooms on the sixth floor are very good, too.”
397mayettet, 15 Apr 2017 | Read review
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