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Hanoi Serendipity Hotel

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Traveller (30)
Room & Suite (19)
Business Centre & Event Rooms (1)
Overview
14A Chan Cam Street - Hoan Kiem District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Suites
Concierge
3 Star accommodation
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (298)
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256 results
Traveller rating
191
59
3
2
1
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Time of year
LanguageEnglish
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191
59
3
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1
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All reviewshalong baybanana pancakesold quartermadame hiensister hotelquiet streettrain stationhot waterthe staff were extremely helpfulenjoyed our staystaying at this hotelair conincluded breakfaststaff went out of their wayhotel staffnice staylaundry service
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1 - 5 of 256 reviews
Reviewed 3 days ago via mobile

Hotel is very well located, near Hoan Kiem Lake but quiet, the welcome is excellent (freagra fruits and juices offered) the staff is extremely pleasant and helpful, the room are large and comfortable, the breakfast is varied and tasty. This hotel is the ideal place...More

Thank Mạnh C
Reviewed 4 days ago

Nice little hotel with efficient staff, clean rooms, comfortable and well decorated. Excellent buffet for breakfast, great variety of fresh produce and cuisines. The location of this hotel in the old town, you could wish for good restaurants nearby, you can walk and enjoy the...More

Thank eemaiqu4
Reviewed July 24, 2018 via mobile

We’ve stayed at a number of hotels on various trips to Hanoi and Serendipity offers the best value for money we’ve found. The service stands out and the friendly staff were as good as those at the big name 5 star hotels in Hanoi. The...More

1  Thank tommymacaus
Reviewed July 21, 2018 via mobile

We spent three nights here upon our arrival in Vietnam. We booked two rooms - a family and a deluxe double. The family room had significantly more space - air-conditioning and shower etc all worked well. The breakfast room adjoins the reception area and is...More

Thank r0adrunred
Reviewed July 21, 2018

This small hotel is in an excellent location, which makes it handy for exploring the Old Quarter of Hanoi. But given the heat, we were not happy with the geriatric air conditioner. Nor did we appreciate the repeated attempts by the staff to book all...More

Thank joydeepgupta1
View more reviews
About
Description
With 26 en-suite exclusive guest rooms, the Hanoi Serendipity Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete ...More in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Minibar
Shuttle Bus Service
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Number of rooms
26
Price range
US$29 - US$104 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Number of rooms
26
Price range
US$29 - US$104 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (30)
Room & Suite (19)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
kasumid2
September 18, 2018|
AnswerShow all 2 answers
Response from r0adrunred | Reviewed this property |
In June we paid USD 24 for 7 seat car - for 3 will be less probably. I found it much better to pre-book thru hotels than finding transfer upon arrival.
0
Votes
Daan S
March 4, 2017|
AnswerShow all 3 answers
Response from Hanoi Serendipi... H | Property representative |
Yes, we have laptop in room. Please request for this.
0
Votes
Room Tips
"Our room on floor 4 was very quiet despite being over the street"
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"Room were nice and very clean"
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"Chech air conditioner working"
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"Stayed on the 6th floor with a city view. Windows were double glazed so the room was quiet. Back rooms seem..."
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