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    Stars Hotel

    26 Bat Su Street, Hoan Kiem District, Hanoi, Vietnam
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    2017-10-31Check In 2017-11-01Check Out
    1 room, 2 adults, 0 children
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    US$17US$20
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    Traveller (12)
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    Overview
    • Excellent56%
    • Very good21%
    • Average8%
    • Poor6%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Pets Allowed
    Dry Cleaning
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Serene Boutique Hotel & Spa
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    Rooms
    Oct 31Nov 1
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (185)
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    51 - 55 of 152 reviews

    Reviewed 14 November 2015 via mobile

    We was very interested in staying here.Warmly welcome by nice staff.The room is nice and fresh by good bathroom and soft bed.Breakfast is various to order.The receptionist-Tony Thuan is super friendly and helpful.He showed the food the shop the beautiful location to enjoy in city.The...More

    Thank doanh747
    Response from AnnaThu1990, Người quản lý at Stars HotelResponded 18 March 2016

    Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience...More

    Reviewed 26 October 2015 via mobile

    I saw people gave high rates for this hotel on Booking.com but when i was there i feel disappointed about their service. They gave us the room in the back. The air conditioner dropped water and there hadn't no room to change but we saw...More

    1  Thank TamKhai
    Response from AnnaThu1990, Người quản lý at Stars HotelResponded 13 November 2015

    Dear TamKhai, Thank you for your stay at our hotel and then we explain some trouble you had for you to understand as well as next customers -First,you came to our hotel at 8 pm evening for looking a room.We have only one room at...More

    Reviewed 9 October 2015

    nice clean rooms,beds,fridge good bathroom AC. I was on the 3rd floor only the street side rooms have windows . staff very helpful and prompt they will go down the street and get you whatever you need,also help you with tour needs.but get street price...More

    1  Thank Lenny V
    Response from AnnaThu1990, Người quản lý at Stars HotelResponded 18 March 2016

    Dear Sir/Madam, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as...More

    Reviewed 3 October 2015

    The Stars Hotel is perfect if you want to take a rest of the stressfull city life of Hanoi. The staff is pretty likeable and friendly and you can get tea and coffee whenever you want. The room was nice and clean adn the huge...More

    Thank Carina S
    Response from AnnaThu1990, Người quản lý at Stars HotelResponded 18 March 2016

    Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience...More

    Reviewed 29 August 2015

    The stars hotel is a nice, small hotel with friendly staff. The place is as quiet as Hanoi allows, the staff speaks acceptable English. The price includes breakfast to choose. The rooms are alright and clean, although the space to walk between bed and wall...More

    3  Thank 870martin98
    Response from AnnaThu1990, Người quản lý at Stars HotelResponded 18 March 2016

    Dear Sir/Madam, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    Details
    • Price range
    • US$17 - US$25 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 9
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, HostelWorld, Ctrip TA, Cancelon, TripOnline SA, Travelocity, Hotwire and Cheap Tickets so you can book your Stars Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (12)
    Room & Suite (2)
    Dining (1)
    Hotel & Grounds (51)
    Bathroom (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MARTIN S
    10 August 2014|
    AnswerShow all 2 answers
    Response from cerussell1 | Reviewed this property |
    I stayed in two different rooms whilst there and they were both different sizes. I think there were three or four floors and the first time I stayed in the top back room. This didn't have a balcony and was smaller than the... More
    0
    Votes
    Room Tips
    "ask Ana anything she will tell you)))"
    Read review
    "No elevator but quieter floors higher up"
    Read review
    "Room 403. It has a small outside courtyard with shrine"
    Read review
    "If I were you I would choose a room situated on the street, because there's a beautiful view."
    Read review
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