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Hanoi Golden Moon Hotel

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#24 of 574 Hotels in Hanoi
Certificate of Excellence
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329 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Hanoi, Vietnam
Reviewed 3 weeks ago

The Golden Moon staff was great. We were able to go to and from Hanoi very easily. They kept our bags and arranged travel to and from the airport very easily. The location was right in the middle of everything, but was never loud in our rooms. Peter and the rest of the staff was very attentive to all of...

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Helpful?
Thank ashleycheung15
Barcelona, Spain
Reviewed 3 weeks ago via mobile

Stayed here for a night and we absolutely adored it. Coziest boutique hotel, the staff is most helpful and very friendly, location is amazing and very tasty breakfast! The manager helped to sort issues we had with travel agency and saved our trip to Halong Bay! Highly recommended

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Thank IpanimaNr1
Brussels, Belgium
Reviewed 3 weeks ago

This hotel served perfectly as our 'base' during our 2 week stay in North Vietnam. The hotel has an excellent location (just on the edge of the old quarter, 5 min walk from the Ho Hoan Kiem lake). The rooms are very clean and comfortable, and surprisingly quiet for being in the centre of the city. But especially a very...

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1Thank Pieter L
Christchurch, New Zealand
Reviewed 3 weeks ago via mobile

This was a great hotel. The staff were helpful and always available. Breakfast had lots of options as well as a full fruit platter. Try the banana pancake with berry syrup. Location close to the shopping area but need to walk 10min to get to better restaurants on the other side of the lake.

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Thank XCaliber32
Christchurch, New Zealand
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights. It was a great hotel. The staff were friendly and helpful and spoke very good english. We were greeted with a good introduction to Hanoi with a map and recommended places. We also organised transport to Cat Ba Island through them which was very good. The rooms were big and clean with good air conditioning....

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Thank Greenjandals
Reviewed 3 weeks ago

Together with my friend - Joshua, we have booked this hotel through Agoda and we are satisfied with the price we paid. Great location (near the Hoan Kiem Lake) and very comfortable room. The staff are also very helpful and polite.

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Thank Jim H
Copenhagen, Denmark
Reviewed 4 weeks ago

Great service. Very quite hotel in the old town. The staff is very friendly and help me booking an individuel trip to Sapa and Halong bay trips its strongly Reconmend. Hotel room very nice and clean. Location is right in the old town of Hanoi.

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Thank carstenhasberg
Reviewed 4 weeks ago via mobile

We just visited Hanoi for the first time. The Golden Moon Hotel was a perfect location. Walking distance to everything in old town. The staff was friendly and helpful. The rooms were clean and comfortable.

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Thank Steve G
Reviewed 4 weeks ago via mobile

We booked direct with this hotel months prior based on TripAdvisor reviews and they were easy to deal with. We also got better rates than online. Very happy with our stay and their exceptional service. We left luggage with them when we went on 3 day Halong Bay cruise and when we checked out last day. We also booked a...

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Thank Shaun W
Reviewed 4 weeks ago via mobile

We really enjoyed our stay at golden moon, the staff were friendly and helpful, the rooms were clean and well stocked and the breakfasts were delicious. The bed was a little hard, but overall excellent stay

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Thank Amanda S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At the Hanoi Golden Moon Hotel we combine customer service,staff attitude and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities. Our cosy hotel is run by a small team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. What they don`t know isn`t worth knowing. Nothing is too much trouble for us. Here, you will experience many moments of peace, good service and a welcoming smile. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. it is a short walk to the Hoan Kiem Lake and 10 minute to the Night Market Hoan Kiem, the Water Puppet Theatre and the many other delights of traditional Ha Noi. Hanoi Golden Moon Hotel is your ideal choice to stay and discover the real Hanoi ... more   less 

Additional Information about Hanoi Golden Moon Hotel

Address: 65 Nguyen Huu Huan | Hanoi Viet Nam, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $37 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Golden Moon Hotel 3*
Number of rooms: 8
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Hanoi
#40 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Golden Moon Hotel staff and other travellers.
2 questions
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Germantown, Tennessee

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Questions? Get answers from Hanoi Golden Moon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms we stayed in were great in size”
 of 5 bubbles ashleycheung15, 19 Nov 2016 | Read review
“We had a room without city view (so not at the street side), and they were very quiet.”
 of 5 bubbles pieterl2013, 18 Nov 2016 | Read review
“Great with city view room.”
 of 5 bubbles carstenhasberg, 13 Nov 2016 | Read review
“best location at old quarter Hanoi”
 of 5 bubbles ecovetpai2016, 28 Oct 2016 | Read review
“Contact with Peter Lee”
 of 5 bubbles michelllinares, 26 Oct 2016 | Read review
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