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Artisan Lakeview Hotel

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326 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Auckland, New Zealand
Reviewed 22 June 2016

The hotel was comfortable, in a great location and has a good free breakfast. What made it excellent was the staff. They were very helpful especially when I was sick. They also came up with a great solution for us prior to getting a night train which made the experience much smoother and comfortable for us.

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1Thank K8tbee
Los Angeles, California
Reviewed 16 June 2016

Hotel is centrally located and within walking distance from everything in the Old District. The cafe is a great place to people watch in the morning, if you are willing to brave the humidity and sit out on the balcony. The superior double room is a bit tiny although it looks spacious in the pictures. If you need a lot...

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1Thank 727MercyJ727
Reviewed 29 May 2016 via mobile

We had a 2night stay from the 26-28may after returning from halong bay cruise.. We had also book aclass legend cruise from artisan via email.. Jenny was really helpful with the email reply, she helped us book the cruise and it was amazing! Once in a lifetime memory The hotel look clean and nice, i love the entrance and staffs...

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1Thank Shang Jeen L
Bermagui, Australia
Reviewed 14 May 2016

We love staying at the Artisan Lakeview - clean and quiet and the staff are wonderful - close to the Lake and old quarter, water puppets etc. - we now stay here every time we are in Hanoi - highly recommend

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1Thank Surajo F
Ahmedabad, India
Reviewed 8 May 2016

We stayed at the Artisan Lakeview in March 2016 during our trip to Vietnam, Hanoi being our last stop. We had some excellent stays across the trip and had good expectations from our hotel in Hanoi. Although, the hotel is centrally located, it is very poorly maintained, the rooms especially. W had 3 rooms in the hotel and 2 of...

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1Thank DeePat121
Reviewed 16 April 2016 via mobile

I have a wonderfull stay at Artisan Lakeview and Artisan Boutique hotels. The 2 hotels are just opposite each other. What i love in the two hotels is staffs. Every one very very helpfull and smilling everytime they see me. I think they really enjoy with thier work here. I love that. I also love their breakfast too. I will...

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2Thank Paul A
Selah, Washington
Reviewed 11 April 2016

Stayed at the Artisan Lakeview in April 2016. As this was my first visit to Hanoi I was not sure I had picked the right hotel. Within minutes of arriving any concerns vanished. Right away the nice young ladies at the front desk had me checked in and signed up for a walking food tour of the Old Quarter that...

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1Thank Kirk H
Singapore, Singapore
Reviewed 4 April 2016

Stayed with a friend in December 2015 and have been staying here whenever I am in Hanoi. Jenny and her husband are very hospitable and making sure all our needs are taken care of. The hotel is walking distance to lake and is a good location for good food and shopping. A good place to start your Old Quarter tour....

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1Thank Colin A
Melbourne, Australia
Reviewed 2 April 2016

The best two advantage of this hotel is the helpful staff and the location of the Hotel. The hotel is in the center of the old Hanoi, just few steps from the Ho Hoan Kiem and shoppings. The street of the hotel is not a main street, in consequence is quiet.

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1Thank Pipex82
Autreche, France
Reviewed 29 March 2016

I spent 3 days in Hanoi at the Artisan Lakeview Hotel with 3 colleagues. The hotel was centrally located, making it easy to walk to most of the districts of Hanoi. The hotel was sparkling clean, not only physically but in the smiles of all of those who attended us and made our visit special: the ladies at the very...

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3Thank Thuy N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Artisan Lakeview Hotel is located on the quiet side of Hoan Kiem Lake in the heart of Hanoi Old Quarter, within immediate vicinity of all the services and the beautiful nature. We provide a pleasant accommodation, a wide range of exciting culinary experiences, and friendly service. This family-owned hotel is well known for its warm atmosphere. Welcome and enjoy a relaxing holiday.Our 15 well-equipped accommodations provide a comfortable setting for staying overnight. The rooms are cozily decorated and well lit, and sure to suit all preferences. Select the alternative that best suits you from double rooms to spacious family rooms and suites. In our pleasant lobby, you can read newspapers or talk with our front desk team to know more about Hanoi. ... more   less 

Additional Information about Artisan Lakeview Hotel

Address: 23 Hang Hanh St | Old quarter, Hanoi 00844, Vietnam (Formerly Silver Moon Lakeview Hotel)
Region: Vietnam > Hanoi
Price Range: $45 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Artisan Lakeview Hotel 3*
Number of rooms: 15
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Also Known As:
Golden Sun Lakeview Hotel Hanoi
Golden Sun Hanoi
Hotel Golden Sun
Golden Sun Hotel Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Artisan Lakeview Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 503 quiet, room 501: with balcony, room 703 with lakeview”
 of 5 bubbles moniques974, 18 Nov 2016 | Read review
“We liked our balcony and the view of the street....so close to everything "your home away from home in Hanoi" - it is fine”
  • The street view from the balcony...breakfast served across the street at their sister boutique h
 of 5 bubbles Peteski2016, 6 Oct 2016 | Read review
“Good view of the lake from the top floor at the rear”
 of 5 bubbles suc463, 16 Jul 2016 | Read review
“I stayed at a room on the 5th floor, it doesn't have any lake view from it.”
 of 5 bubbles phew84, 6 Jul 2016 | Read review
“If you want a lot of space with a view, choose a room with a balcony.”
 of 5 bubbles 727MercyJ727, 16 Jun 2016 | Read review
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