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The hotel is well situated next to the famous lake where we enjoyed the ambiance. Everything is readily accessible. The restaurants nearby are wonderful treats. Good breakfast, warm service, the staff is very helpful and the price is affordable. Thomas Nguyen has also organized a...More
I booked this hotel through Hotels.com in Sept 2013 and then arranged directly with the hotel via email for airport pickup plus notified them our train tickets would be delivered to reception. On arrival I was pleased to find the tickets waiting for us and...More
The staff here are wonderful...the service is great..but the stench of damp in the elevator is revolting...please sort this out quickly!...you are too good a place to allow this unfortunate smell!
They helped us plan tours and were very friendly.
We spent 4 nights over the lunar new year, beginning from new year's eve. The receptionist said he was sorry that there was no one to clean up because it was new year, but promised the room would be cleaned the next day. No, the...More
We booked the room at New Star Hotel by coincidence based on the great location in the old city and the good price. When arriving jetlagged we were warmly greeted by all the staff and were happy about the family room we received. We are...More
US$30 - US$55 (Based on Average Rates for a Standard Room)
Number of rooms
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