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02/07/2017 03/07/2017
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    Somerset West Lake

    No 254D Thuy Khue Road, Hanoi 10000, Vietnam
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$131
          US$63
          Great Deal
          US$64
          US$64
          Traveller (82)
          Room & Suite (39)
          Dining (6)
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          78 reviews
          #130 of 586 hotels in Hanoi
           
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          The Hanoi Club Hotel & Lake Palais Residences
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          Diamond Westlake Suites
          88 reviews
          #123 of 586 hotels in Hanoi
           
          Overview
          • Excellent41%
          • Very good38%
          • Average16%
          • Poor3%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Fitness centre
          Kitchenette
          Concierge
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          4.0 Star Hotel
          All hotel details
          Somerset Hoa Binh
          78 reviews
          #130 of 586 hotels in Hanoi
           
          Somerset Grand Hanoi
          645 reviews
          #75 of 586 hotels in Hanoi
           
          The Hanoi Club Hotel & Lake Palais Residences
          261 reviews
          #190 of 586 hotels in Hanoi
           
          Diamond Westlake Suites
          88 reviews
          #123 of 586 hotels in Hanoi
           
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (112)
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          There are newer reviews for Somerset West Lake See the most recent reviews

          21 - 25 of 112 reviews

          Reviewed 29 December 2016 via mobile

          Stayed 5 nights here and it was a comfortable experience, all my needs were met, away from the hustle and bustle of Hanoi's city centre. Front desk staff were friendly and attentive - faulty electric kettle was replaced immediately and nearby attractions were highlighted to...More

          Thank Elaine T
          Response from James L, General Manager at Somerset West LakeResponded 15 January 2017

          Dear Elaine T, Thank you for your compliments and we are happy that you had a wonderful stay with us during your recent visit. I am glad that you find the location of our property which is next to the scenic West Lake ideal for...More

          Reviewed 9 December 2016

          We stayed there for 6 nights. Staffs are friendly and always willing to help. Especially FO staffs. Thank you Ryan! Complete information is provided in the room and facilities are perfect. We would love to stay there if we visit Hanoi again.More

          Review collected in partnership with this hotel
          Thank Saw Nyi Nyi W
          Response from James L, General Manager at Somerset West LakeResponded 13 December 2016

          Dear Saw Nyi Nyi W, Thank you for taking time write this review. I am most happy to learn that you like the service of our team members as well as the facilities of our serviced residence. Your kind compliments will be shared with my...More

          Reviewed 5 December 2016 via mobile

          Was really satisfied with our stay at this property :) great value for money! All rooms are equipped with wifi, and we were fortunate enough to get upgraded to a deluxe room! Staff were warm, helpful and friendly. Would definitely stay again :)

          Thank Serene G
          Response from James L, General Manager at Somerset West LakeResponded 13 December 2016

          Dear Serene G, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Sincerely, James LIM General Manager

          Reviewed 27 November 2016

          If biz trravler, I strongly recommend somerset . In Hanoi, 3 Somerset. Hoa binh, Westlake, grandplaza. In my experience, Hoa binh and westlake is good for biz traveler. (Also good for family traveler). Hoa binh has indoor swimming pool and sauna. West lake is outside...More

          Review collected in partnership with this hotel
          Thank keyong-don p
          Response from James L, General Manager at Somerset West LakeResponded 4 December 2016

          Dear keyong-don p, Thank you for sharing your stay experience. It is great to have you stay with us. We are thankful of your compliments of our serviced residence in Hanoi. We look forward to welcoming you again soon. Sincerely, James LIM General Manager

          Reviewed 19 November 2016 via mobile

          We had a great stay at Somerset. It may be far from the tourist spots but they have a shuttle to bring/fetch you. The rooms are huge, clean and fully equipped. Breakfast is just right and complete. The staff are most helpful and fast with...More

          Thank Mimi F
          Response from James L, General Manager at Somerset West LakeResponded 21 November 2016

          Dear Mimi F, Thank you for sharing your stay experience and giving us a 5-star rating. I am happy to learn that you had a wonderful stay with us and particularly like the complimentary city shuttle services, the layout of our apartment units and the...More

          Somerset Hoa Binh
          78 reviews
          #130 of 586 hotels in Hanoi
           
          Somerset Grand Hanoi
          645 reviews
          #75 of 586 hotels in Hanoi
           
          The Hanoi Club Hotel & Lake Palais Residences
          261 reviews
          #190 of 586 hotels in Hanoi
           
          Diamond Westlake Suites
          88 reviews
          #123 of 586 hotels in Hanoi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Shuttle Bus Service
          • Business Centre with Internet Access
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$66 - US$106 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #49 Luxury Hotel in Hanoi
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 90
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, Hotwire, Hotels.com, Ctrip TA, Priceline, TripOnline SA, Hotel.de, Cancelon and HotelQuickly so you can book your Somerset West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          • Also Known As
          • Somerset West Lake Hanoi ,
          • Somerset West Lake Hotel Hanoi
          Add Photo Photos
          Traveller (82)
          Room & Suite (39)
          Dining (6)
          Pool & Beach (5)
          Hotel & Grounds (77)
          Bathroom (3)
          Family and Play Areas (1)
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          Nearby Restaurants
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          Daikon Foods
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          Top Chef
          25 reviews
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          Nearby Attractions
          Huu Tiep Lake and the Downed B-52
          172 reviews
          1.13 km away
          B52 Victory Museum
          201 reviews
          1.27 km away
          Vietnam Unique Tours - Day Tours
          607 reviews
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          Questions & AnswersAsk a question
          Mimi F
          Hi. we are coming back to Hanoi from Halong Bay on the 18th 6pm. and our flight is 20th 1am. Does your hotel have 1.5 day rates? since we check-in late and out beyond 2pm? Pls let me know asap so I can book
          6 November 2016|
          Answer
          Response from Carbarg | Reviewed this property |
          We had a similar situation, booked a couple of days and then we got a really good deal to stay there 'till 11pm, since our flight was at 1am
          1
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          Wayne K
          1. Do you provide free transport pickup to & from the airport. ? If not please advice .
          4 December 2015|
          Answer
          Response from Merlion42 | Reviewed this property |
          The hotel does provide transport to and fro the airport, but it is NOT free. It cost VND950,000++ per way (or VND1,450,000++ per 2 way) for a Mercedes Car that can accomodate maximum 3 persons and 2 small luggage. We hailed... More
          0
          Votes
          Room Tips
          "Excellent room service"
          Read review
          "I found the view from unite 708 to be fabulous!"
          Read review
          "All rooms are spotless and quiet, I prefer a room facing the lake, but it's really unimportant."
          Read review
          "Try Room 410. Good view of the lake."
          Read review
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