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Red River Hotel I

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32 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Antigua, Guatemala
Reviewed 20 March 2014

this place is not profeesional and they do not provide what they say. we booked the halong bay trip. nothing provided on the boat was as described when we bought the tickets. crappy room near the engine room which smelt of diesel. no wifi or fridge which they said the rooms had. no ac or even a fan and the...

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1Thank Carey L
Singapore, Singapore
Reviewed 22 September 2013

I had gone through a few operators to ask about prices for a tour to Halong Bay. Unfortunately I came across Sinh Cafe Tour. My enquiries were about the Halong Bay Cruise and boat-stay. Intended to stay only one night on board, but the staff, and subsequently, her supervisor persuaded me to spend another night on Cat Ba Island. Initially...

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1Thank Hian Kok B
Hong Kong
Reviewed 12 August 2013 via mobile

Note: this is written from the perspective of two chilled out 25 year old guys. We booked the cheapest option (US$40 for two days one night). The booking agent was fine, the tour guide friendly and did his best with limited English, the boat was average but comfortable enough, boat staff were unaccommodating: we could only use electricity for short...

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1Thank LawrenceTk
Nuremberg, Germany
Reviewed 3 August 2013

the day before depature, we booked an open tour trip from Hanoi to Ninh Binh. The lady at the office tried to persuade us to book the whole tam toc/ hoa lu day trip, but we decided just to take a bus transport directly into Ninh Binh. The next day, we were picked up half an hour too late and...

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3Thank puenktchen_86
Augsburg, Deutschland
Reviewed 8 July 2013

I booked a three days, two nights on the boat tour to the Ha Long Bay. The atmosphere during the booking was friendly, however the guys are betrayers! Here a comparsion between promised and offered performance: Day -1- 1. Promised: 12.15 being on the boat. Offered: Starting on the cruise at 13.45. 2. Promised: Welcome drink Offered: No drink although...

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6Thank 1982martin-s
Townsville, australia
Reviewed 2 May 2013

Long story short they booked me in for several tours. They did the 'bait and switch' move for all tours - i.e. told me they were booking me on a Vietnam airlines flight and turns out later at the airport they booked me on Vietjet but still charged me the us$50 extra for the Vietnam airlines flight!! This was repeated...

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1Thank SoniaLee
Hanoi, Vietnam
Reviewed 28 April 2013

We booked our night train tickets to Sapa from Hanoi with Sinh Cafe Travel, BIG MISTAKE! We were told by Mr. Duong that the only tickets left were deluxe cabin tickets which were pretty expensive, but since we have limited time we paid and thought a nicer carrige could be good. Turned out that we got the room with nothing...

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3Thank SaraEmilila
Reviewed 7 February 2013 via mobile

We booked a halong bay trip through the hotel we stayed in (violet hotel) who have a sinh cafe travel service in the reception. We had done a lot of research on halong bay as it was the one trip we had seriously high expectations for. We ended up booking through these guys on promised of having the best room...

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4Thank Marcusmondo
Canada
Reviewed 26 October 2012

If I could give 0 stars to describe mine and my friend's experience with Sinh Cafe I would. After spending a remarkable time travelling up the coast of Vietnam, we ended up in Hanoi for the last leg of our trip. Of course, we felt that Halong Bay would be a must on our "Things to Do" list, and initially...

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2Thank Ashley R
Reviewed 2 October 2012

can't believe I fell for these scams.same thing with guy saying hotel was booked up, hopped in on top of us into taxi and directed us down the street. Got really aggressive selling us tours.we went allow time to think-added a false tax-walked us to the atm-when we tried to cancel after realising the real price of tours,they said they...

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1Thank Reylllonns

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Red River Hotel 1 is a new and modern Hotel Ideally located in the heart of Hanoi's Ancient Streets, just a minute's walk to the famous Hoan Kiem Lake ( Sword Restored ), Red River Hotel 1 offers a modern and diverse range of facilities and services. The hotel's location is very convenient for guests with shopping and banking facilities, as well as eating and entertainment options all very nearby bus and train station...And the trade center of the city. Services - The Red River Hotel 1 is a full service hotel. The well-trained staff is on duty to address your needs 24 hours a day. Wherever you want to go, whatever you want to do, we are here to helf you... - 24-Hour room service . Air and train ticket booking .Airport meeting service on request. Laundry and valet-same day service. Internet access. Baby cots are available free of charge. Message, postal and courier services. Tourist attraction boking service. Foreign currency exchange .Car rental . Safety deposit box .Email .Baggage storage .Shoe shinning service. (After bookings, please inform us of your flight number and arrival time through our email. We look forward to welcoming you to Red River Hotel 1 in the center of Ha Noi old quarter) ... more   less 

Additional Information about Red River Hotel I

Address: 85 Thuoc Bac Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $19 - $22 (Based on Average Rates for a Standard Room)
Number of rooms: 15
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just simply avoid booking from this company.”
 of 5 bubbles hiankokb, 22 Sep 2013 | Read review
“Do NOT book here!!!”
  • The bathroom with a tight door, missing bulb and no water
 of 5 bubbles 1982martin-s, 8 Jul 2013 | Read review
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