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    Oriental Suites Hotel & Spa

    58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam
    011 84 243 9286 666
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    2017-11-06 2017-11-07
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    US$115US$122
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    Traveller (593)
    Room & Suite (310)
    Dining (67)
    Overview
    • Excellent92%
    • Very good6%
    • Average1%
    • Poor1%
    • Terrible0%
    Travellers talk about
    “night market” (188 reviews)
    “old quarter” (470 reviews)
    “halong bay” (219 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Concierge
    Spa
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
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    Reviews (1,924)
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    141 - 145 of 1,648 reviews

    Reviewed 24 June 2017 via mobile

    Staff were helpful. Location right in centre of old quarter. Buffet breakfast could be better, need more options. But room service was delicious. Good value for money. Hard to get a taxi from out the front.

    Thank Madi C
    Reviewed 24 June 2017

    The hotel is right next to the lake and at the heart of Old quarter, not exactly at the center of night life area where the noise of bars and pubs could disturb you at night, but not far either, basically an ideal choice in...More

    Thank SaubhagyaMishra
    Reviewed 24 June 2017 via mobile

    I am a frequent traveller and normally stay in 5 star hotels during my business trips, but I have never experienced the level of dedication and service like the one I received at the Oriental Suites. Daniel and the rest of the crew went to...More

    Thank Gerardo K
    Reviewed 24 June 2017 via mobile

    We love the Oriental Suites Hotel! The hotel was in a great, central location with a lot of action. The hotel was clean and upscale and had a great breakfast every morning. The staff really sets this hotel apart from others in the area. When...More

    Thank Ally B
    Reviewed 23 June 2017

    I have to give it to the Hotel Operations Manager who trained an excellent crew and staff who are very attentive to all guests requests and needs. Breakfast was varied and had both overview of amazing Viet cuisine as well as Western breakfast, yoghurt was...More

    Thank pakbet
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Concierge
    • Things to do
    • Restaurant
    • Spa
    Details
    • Price range
    • US$65 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Hanoi
    • #4 Romantic Hotel in Hanoi
    • #7 Luxury Hotel in Hanoi
    • #7 Family Hotel in Hanoi
    • #10 Spa Hotel in Hanoi
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 48
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Agoda, Ctrip TA, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Oriental Suites Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Serenade Hotel Hanoi
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    Traveller (593)
    Room & Suite (310)
    Dining (67)
    Hotel & Grounds (397)
    Bathroom (43)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    .17 km away
     
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    .14 km away
     
    Golden Sun Suites Hotel
    1,905 reviews
    .18 km away
     
    Oriental Central Hotel
    3,116 reviews
    .24 km away
     
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    Ask a question
    Questions & Answers
    sarahlH6671ZY
    4 October 2017|
    AnswerShow all 8 answers
    Response from Dot G | Reviewed this property |
    I stayed there on 2 occasions on floors 2 & 3 and there were no balconies. I suspect from another response that balconies are likely to be on the higher floors. Just request a room with a balcony but be aware this is the old... More
    0
    Votes
    sarahlH6671ZY
    4 October 2017|
    AnswerShow all 2 answers
    Response from MattJJ_75 | Reviewed this property |
    Definitely not every room has a balcony. Some rooms do not have windows at all. It will state that clearly though.
    1
    Vote
    Rabia_13
    18 April 2017|
    AnswerShow all 8 answers
    Response from Marc O | Reviewed this property |
    I don't believe so, did have a call to use it.
    0
    Votes
    Room Tips
    "Get a balcony. The higher up the better."
    Read review
    "Book the suite with balcony and table!"
    Read review
    "The rooms in the middle of the hotel have no outside windows"
    Read review
    "room is clean and spacious, bathroom amenities are good, bed is comfy"
    Read review
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