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Alagon Central Hotel & Spa

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Alagon Central Hotel & Spa
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667 Reviews from our TripAdvisor Community

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There are newer reviews for Alagon Central Hotel & Spa
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Showing 507: English reviews
London, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for a few nights recently, and feel the pictures on the booking websites do not accurately represent this hotel at all. You'll notice that most of the pictures are of the communal areas, which are the most impressive aspects of the hotel. The rooms are very disappointing. Alagon Central is the worst of 4 hotels all owned by...

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Helpful?
Thank Tom B
Alagon Hotel M, Directors of Rooms Operations at Alagon Central Hotel & Spa, responded to this review

Dear Tom B, Thank you for taking the time to post a review on TripAdvisor to express your feelings and observations which are greatly appreciated and for choosing the Alagon Central Hotel. I apologize if you thought our pictures were misleading in any way. Our guest rooms and public areas have been recently renovated and modernized. Besides the gravy dishes...

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago

This is my 2nd time in this hotel. I stayed here for 2 nights in this hotel. I was a great stay with nice room, swimming pool and Aroma spa (in 10th floor absolutely a perfect place for relaxing) until they lost my ID!!! My friend checked-in in the day time and got the passport back, I checked in at...

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Helpful?
1Thank SuzyLuu
Alagon Hotel M, Director of Rooms Operations at Alagon Central Hotel & Spa, responded to this review

Dear SuzyLuu, Thank you for taking the time to share with us your recent experiences at the Alagon Central Hotel. Kindly accept our apology for inconvenience caused from our side regarding the lost of your ID. I am also sharing your experience with my staff and will surely make necessary changes for the better experience of the future guests. I...

Hong Kong, China
Reviewed 5 February 2017

I Stayed here for 1 night. I booked online and paid about $42USD. The staff speak english and were very helpful. The room was clean and the bed was comfortable. The bathroom had a big bath, which was nice. Decent buffet breakfast. The roof top is great and offers many nice views of the city. I think that this hotel...

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Helpful?
Thank Matthew w
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Matthew w, We would like to thank you for your kind support by choosing to stay at Alagon Central Hotel & Spa. It was our pleasure to welcome you as our guest. We are pleased to hear that you overall enjoyed your stay with us. If your travels bring you back to Ho Chi Minh City, we hope we...

Hartford, Connecticut
Reviewed 29 January 2017

If you want a hotel that is close to all major attractions, then this is a good choice. Rooms were clean and well kept. Good breakfast. Attentive desk staff. Major attractions are within walking distance from the hotel

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Helpful?
Thank RCC_21
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear RCC_21, Many thanks for your staying with us and thank you for your nice words. We are looking forward to seeing you again in the near future. Best Regards, Andrew Tram Customer Service Team.

Dalian, China
Reviewed 29 January 2017 via mobile

Beautiful hotel with bar and 2 swimming pools on the roof top, very nice environment, clean rooms and very nice breakfast. Airport pickup for 15-20 usd, the staff is extremely polite and helpful. Nice little gym.

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Helpful?
Thank maddalena d
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear maddalena d, Thank you for taking the time to share your stay experience on TripAdvisor. We are so happy to know that our guests had such enjoyable stay with us here at the Alagon Central Hotel & Spa. Your great feedback have been shared with our team who look forward to welcoming you back anytime to Ho Chi Minh...

Port Douglas, Australia
Reviewed 17 January 2017

Positives, staff upon arrival is professional, polite and helpful. The room is clean and has a fresh feel to it. Room service was efficient and abundant. Look, we stayed over night on our way to the airport and therefore I can not comment on the overall experience on offer. However, we did not receive what was promised upon arrival. Upon...

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Helpful?
Thank Joann L
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Joann L, Thank you for choosing to stay with us. I am very sorry that your experience at Alagon Central was disappointing as this is certainly not the experience we strive to deliver to our guests. I have brought your comments to the attention of our senior leadership team and assure you that these issues will be addressed during...

Reviewed 16 January 2017 via mobile

I book this hotel through their website. They gave me an option to upgrade the room with a window and a view. I would suggest don't bother. As the Room had a small window, that open out to the back alley way and it stinks. But if you are out and about all day you don't need a window. As...

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Helpful?
Thank Grace T
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Grace T, Thanks for staying with us and for sharing this feedback on your stay. We are very sorry that your experience at Alagon Central was disappointing as this is certainly not the experience we strive to deliver to our guests. I have brought your comments to the attention of our senior leadership team and assure you that these...

Reviewed 16 January 2017 via mobile

Alagon Central Hotel & Spa is situated in the heart of Ho Chi Minh City's District 1 neighborhood. Located within a short walk (5 min) to the Ben Thanh Market; Independence Palace; and shopping, restaurants, and site seeing venues of all sorts, this hotel is ideal for business and leisure travelers. The room in which I stayed is good. All...

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Helpful?
Thank Tk V
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Tk V, Thank you for your time leaving us such a nice comment. We are happy that you have enjoyed your stay. Your nice words will be delivered to our team, specially Mrs. Lucy. We look forward to have the chance host you here at Alagon Central very soon. Stay connected and best regards, Andrew Tram Guest Service Manager!

Perth, Australia
Reviewed 11 January 2017

excellent! Reception staff , especially Lucy, went out of their way to make our stay enjoyable.she spoke excellent English, and catered to our every need. the food was very good, as was the service. I would recommend this hotel.

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Helpful?
Thank johncarolcurnow
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear johncarolcurnow, Many thanks for choosing Alagon Central Hotel and I'm delighted you enjoyed the hotel. Your kind words will definitely be passed to Mrs. Lucy. I believe she will be more than happy to welcome you back at Alagon Central anytime. Warm Regards, Andrew Tram Guest Service Manager!

Cancun
Reviewed 11 January 2017 via mobile

Clean hotel in central HCM. The rooftop is nice. They have a bar and pool and jacuzzi. We stayed here for one night and we wish we stayed longer. Very good service and the breakfast is also good. I would recommend this hotel to a friend.

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Helpful?
Thank Skim0207
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Skim0207, Many thanks for your time leaving us a nice comment. We are delighted that you have enjoyed the breakfast and our central location. We hope to welcome you at Alagon central more often. Warm Regards, Andrew Tram Guest Service Manager!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on Pham Hong Thai, District 1, Hoang Hai Long hotel is your ideal destination, and just take a few walking minutes to Ben Thanh Market, City Theatre and the peoples committee.The Hoang Hai Long is centrally located in the midst of Ho Chi Minh City and within walking distance to major commercial addresses, the hotel is the perfect place for conducting business.The meeting and banquet facilities are well equipped to cater to your every need. A hotel that takes business and pleasure to heart, enjoy the best of Saigon while being pampered with super accommodation and excellent service.If you have any information need to support please do not hesitate to contact Sales Marketing Department ... more   less 

Additional Information about Alagon Central Hotel & Spa

Address: 52B - 62 - 64 Pham Hong Thai Street | Ben Thanh Ward, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Alagon Hoang Hai Long Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: $59 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alagon Central Hotel & Spa 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hoang Hai Long 1 Hotel Ho Chi Minh City
Hotel Style:
#29 Business Hotel in Ho Chi Minh City
#45 Spa Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Alagon Central Hotel & Spa staff and other travellers.
2 questions
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Questions? Get answers from Alagon Central Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms were more spacious and welcoming”
 of 5 bubbles 655paulineg, 12 Mar 2017 | Read review
“request for a room on the high floor and with a view”
  • two single beds joined together (not great)
  • View from room is a wall
  • Some room amenities
  • Bathrobe
  • Some bathroom amenities
  • Clean bathroom
  • Small bath tub but still okay
  • Room TV
 of 5 bubbles Alessa_Josue, 19 Feb 2017 | Read review
“best to upgrade to the better suites.”
 of 5 bubbles johncarolcurnow, 11 Jan 2017 | Read review
“There are good rooms, but you have to pay a little more. The cheapest have no windows.”
 of 5 bubbles NeilMalaysia, 11 Nov 2016 | Read review
“I would avoid at all costs”
 of 5 bubbles paxcot, 9 Nov 2016 | Read review
5 of 5