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Queen Ann Hotel

Traveller (53)
Room & Suite (24)
Dining (3)

About

Location
Cleanliness
Service
Value
By catching the development of Vietnam tourism, hospitality industry was changed tactically to focus on customer services. In recent years, supplying the rising up of customer demands has been become the primary factor. Grand opening on December 2010, Queen Ann Hotel is allocated on Bui Thi Xuan street where is considered to be one of the most convenient location in town. Ten minutes to Ben Thanh market and department stores, fifteen minutes to visiting places and shopping centers, and twenty minutes away from Tan Son Nhat International Airport, Queen Ann Hotel is an ideal address for impeccable service with a familiarity and warmth that will make you feel completely at home. Proving by luxury interior design and modern style, Queen Ann Hotel was constructed completely based on 3-star grading standard. Our Restaurant is located on terrace so guests can have the general view to the city. This is an ideal place for a date or a birthday event. We will set up a separated area based on your request. We promise that you will have a totally quiet space when having dinner here.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Safe
HOTEL CLASS

Location

Full view
223Reviews
69Photos
3Q+A
35Room tips
Traveller rating
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  • 16
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Popular mentions
Accessed by a large staircase the Q Ann is well located in central Ho Chi Minh City (HCMC). It’s staff are extremely helpful & friendly. We were efficiently checked in but then offered a choice of rooms. Well worth having a look as the view was four on the 3rd floor but lovely
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Response from queenannhotelsaigon, Hotel Administration at Queen Ann Hotel
Responded Jan. 7, 2019
Dear IanVezy, It is our pleasure that you were satisfied with our hotel, staff service and location. We strive to maintain high standards of customer service and are truly delighted that our service made you happy. Please accept my sincere apologies for the inconvenience with car service at our hotel. We would like to acknowledge your comments to improve the quality of service in the coming time. Once again, thank you for your feedback and it would be our honor to welcome you again at the Queen Ann Hotel Sai Gon! Best Regards, Hotel Administration
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The room was very clean and pleasant. The breakfast was outstanding, by its variety, quality and qantity. The people were very friendly and helpful. The room charge was very reasonable and the location was great. And overall I would highly recommend this hotel.
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Response from queenannhotelsaigon, Hotel Administration at Queen Ann Hotel
Responded Jan. 7, 2019
Dear Guest! Thanks for staying with us. We appreciate your feedback! Best Regards, Hotel Administration
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I’ve been coming to this hotel and area of Ho Chi Minh for the last 4 years when I travel through Asia for business and holidays and it’s one of my favourite ! The staff is incredible ! Always willing to help me with anything I need and giving great recommendations for food ,
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Response from queenannhotelsaigon, Hotel Administration at Queen Ann Hotel
Responded Jan. 7, 2019
Dear Guest! We were honored and thankful for the opportunity to welcome you in Queen Ann Hotel Sai Gon! Thank you for such an informative review in which you describe all our advantages. It's great to realize that we were able to meet all your expectations and satisfy all your wishes. Hope to welcome you back in the near future. With warmest wishes, Hotel Administration
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Just summarized in points rather than explanation: 1-No hot water in bath 2-telephone not working 3-air conditions not working 4- rude behavior staff 5-breakfast worst i went to hospital next day. 6-suggestion; I have faced these difficulties and I recommend you all
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Response from queenannhotelsaigon, Quản lý bộ phận lễ tân at Queen Ann Hotel
Responded Dec. 4, 2018
Dear Mr Zeeshany , Thank you for your comment in Tripadvisor ! We regret to say that you was uncomfortable during your 7 day stay at Queen Ann Saigon By the way, I also ask for an explanation of the problems you encountered while staying at the hotel. 1-2-3: hot water and air conditioner need some minutes to operate efficiently. The phone after tuning has worked well. 4: Subject to hotel policy, visitors are not allowed to come to the guest room after 10:00 pm unless prior reservation is made. We have published this in the hotel rules. Receptionist proposed the solution for you but you refused. 5: During the period from Nov 13 - 20, 2018, we were not informed that you went to the hospital after having breakfast at the hotel restaurant. We will certainly be responsible for this we are informed. I am very sorry for this case. Really, we are very sorry that the hotel does not have the pool you expected from the beginning. You can contact the reservation person to check the services available at the hotel before booking. And finally, we note that you have given us your comments. We hope to have more opportunities to serve you as your comments will help us improve the quality of our service. Thanks and best regards .
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Stayed here as part of the last leg of my Intrepid travel trip back in January. Out of all the hotels I'd stayed at with them, this was probably the worst. The rooms were small, dated and real issues with HCM street noise despite being almost at the top. Everyone complained
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Response from queenannhotelsaigon, Hotel Administration at Queen Ann Hotel
Responded Jan. 7, 2019
Dear Bluebell_Mel, We apologize for your recent bad experience at our hotel. We know this has been a frustrating experience for you. We would be upset at this situation, too. Because of that, Our hotel was re-opened in October 2018 after renovation and rebuild. We hope you will give us the opportunity to bring you wonderful experiences. Your satisfaction will be sincere apologies from us. Best Regards, Hotel Administration
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道路に面しているので音が気になる
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I meant from the airport to the hotel on arrival. I did email them but no response. Heard a lot of scams operate from taxi stands at the airport.
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Dear Mr.Omar, Warm greeting from Queen Ann Hotel Saigon. The business center of Queen Ann Hotel is open 24/7. Thanks and Best Regards.
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"Try to get rooms with window."
"Corner rooms provide pretty active views throughout the day and night."
"Ask for a room that does not overlook the street if you are a light sleeper."
"Suggest you confirm that your floor will not have parties on it!"
"Avoid the front rooms if you're sensitive to street noise."
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PRICE RANGE
US$40 - US$59 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
57
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